IHOP
20900 S Cicero Ave, Matteson
(708) 748-1813
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Poor customer service
Atmosphere: 1
Food: 1
Service: 1
We stopped in got hot coffee, sirloin tips and eggs, country potatoes and pancakes and it was so on point. Our waitress was friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Food was not really warm, cooks made our orders 2x times I asked for an omelet with cheddar cheese, they for got the cheese, it was made again but this time sprinkled cold cheese on top,I couldn't believe it. We left food on the table the waitresses were very sorry for our experience.
Atmosphere: 3
Food: 1
Service: 4
Took my kids here for my daughter birthday and the server was top tier.the food was great rhe server was very kind and courteous. Her name was keke
I am extremely dissatisfied with the customer service, food packaging, and price discrepancies between in-store and online orders at this location. Furthermore, I was not provided with proper change, and no alternative was offered, which I find unprofessional and unacceptable. I would not recommend this location to others.
Atmosphere: 1
Food: 2
Service: 1
No long waits and good and hot.
Atmosphere: 5
Food: 5
Service: 5
They were too slow to bring our order. It took them like an hour or longer.
Service: 1
Was picking up for a customer and the food was not ready. The when I told the hostess there is a new bag u there she looked at me and ignored me so I have to wait for someone else to get the food.
Atmosphere: 3
Food: 4
Service: 1
So this will probably be the last time going to this location. There was an unpleasant smell upon working in (should have left then) Service was slow...order was wrong...waited so long I didn't even care. Definitely in need of upgrades for both location and staff.
Atmosphere: 1
Food: 1
Service: 2
Servers were great, ihop will probably go out of business based on the fact there food is insanely expensive and poor quality bad tasting. $45 for two breakfasts… definitely lost me as a future customer
Atmosphere: 3
Food: 1
Service: 5
Restaurantji Recommends
The food was not good and chicken tenders was burnt onion rings was not cooked well burger was cold .
Atmosphere: 2
Food: 1
Service: 3
Overpriced for the quality. Ordered breakfast that consisted of 2 scrambled eggs with cheese, hashbrowns, pancakes, 2 sausage, 2 bacon, 2 ham. And coffee. Came out to almost $30 with tip. For 1 person. The eggs were overcooked and browned on the bottom. The ham was 1 small piece cut in half. One of the slices of bacon was pretty much raw, and the hashbrowns I asked to be crispy twice were slightly browned on the outside and almost raw on the inside, the pancakes were mushy. The coffee and the sausage were ok. Definitely not worth the money.
Food is good. Hashbrowns wreath so hard but everurhinh was deñiviois. Good service too
Atmosphere: 5
Food: 4
Service: 5
The ONE thing you can count on is IHOP being open. Usually the place to go LATE NITE.!! Like many of us older people & even now a dayz., the place to go late nite after PROM.. & even coming from the Club wen your craving some food.. Just check google maps for the nearest IHOP.!! 💯👍🏽
Atmosphere: 3
Food: 3
Service: 3
Customer service was horrible. Nobody came and took our order. We said that at least 30 minutes. Nobody do not come over at all. I would like to speak to someone about this situation. I need to be compensated.
Loading...