The lights werent on outside. So forst I had to figure if they were open. Then when I went through the drive-through I ordered a platter with extra items. The chicken was rubber, fish was cold, hush puppies were hard and stale. This has to be the worst meal I have ever had. Im sad to see all their locations close up. But if this is what they are serving I totally get it. Its absolutely horrible food. The young lady at the window was as sweet as can be. But the food was the worst I've ever had.
Atmosphere: 3
Food: 1
Service: 5
ra'kyla j
I was extremely satisfied. My food came in a timely manner , the service was excellent and my food was fresh. The french fries are well salted and the in house made root beer is always delicious. The fish is also almost always fresh tasting and the hush puppies are very soft and cooked to perfection. The interior is very welcoming and the employees are very warm and friendly.
Atmosphere: 5
Food: 4
Service: 4
Smiley Miley
Food was fresh and customers service was on point. Andy was very helpful and friendly. Will be back soon!
Atmosphere: 5
Food: 5
Service: 5
tony karkoska
Hard to understand using the speaker. Had to go to window to order. To expensive for products.
Atmosphere: 2
Food: 4
Service: 1
Quack’r Wack’r Crack’r Jack’r
Fish was cold, fries hard chicken missing under the batter. Only 3 shrimp but 6 huspuppies. Stayed in town 4 days. My recommendations is move on to the next town.
Jean Andonne
We ordered our food and was told to pull into a parking spot to wait. We waited 20 minutes for….cold not fresh food. What was the wait for? Upon realizing we didn’t get the Mac and cheese, we asked and was told “we’re out”. Why did she not inform us when we ordered or when the food was brought out. Chicken was cold. Fries were wrong size but charged extra. Our drinks were not given to us. It is a shame the level of incompetence. Missing items but our money was taken. This place needs to close.
Atmosphere: 1
Food: 1
Service: 1
Olivia O
Amiya’s customer service was excellent. She was polite, pleasant and professional. My food was made fresh, she recommended the pumpkin shake, it was so good! I asked to substitute my platter for some extra fish, and she accommodated me with no problem. The restaurant was clean, tables were clean, and I enjoyed my visit.
Atmosphere: 5
Food: 5
Service: 5
Arsalaan Hussain
Extremely kind staff, great food! Will be back once a week!
As a long time long John Silvers customer this particular time, I must say the food was horrible and looked preheated and not fresh (this is seafood ) And small and very burnt Shrimp, chicken and fish overcooked and burnt grease taste-fries so hard I couldn't chew it. And I got it in the Mattson Illinois location driving from Chicago and paid almost $27 dollars for this food too be this disgusting very disappointing.
Atmosphere: 5
Food: 1
Service: 5
TheSTASHBOXTV
Terrible customer service. The people there act like they didnt want to work. The lady gave me the wrong receipt and when i asked why my order was wrong on the receipt they tried to make it seem like its my fault... long john silver should have way better customer service for the price they charge for food. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
John Fletcher
It's a fast food place, but the food and service is great here.
Atmosphere: 4
Food: 5
Service: 5
Kiersten Taylor
Rude manager…I have already tried reaching out through that cite prior to leaving this review was promised to be contacted but got no response. You should see my info there.
The lights werent on outside. So forst I had to figure if they were open. Then when I went through the drive-through I ordered a platter with extra items. The chicken was rubber, fish was cold, hush puppies were hard and stale. This has to be the worst meal I have ever had. Im sad to see all their locations close up. But if this is what they are serving I totally get it. Its absolutely horrible food. The young lady at the window was as sweet as can be. But the food was the worst I've ever had.
Atmosphere: 3
Food: 1
Service: 5
I was extremely satisfied. My food came in a timely manner , the service was excellent and my food was fresh. The french fries are well salted and the in house made root beer is always delicious. The fish is also almost always fresh tasting and the hush puppies are very soft and cooked to perfection. The interior is very welcoming and the employees are very warm and friendly.
Atmosphere: 5
Food: 4
Service: 4
Food was fresh and customers service was on point. Andy was very helpful and friendly. Will be back soon!
Atmosphere: 5
Food: 5
Service: 5
Hard to understand using the speaker. Had to go to window to order. To expensive for products.
Atmosphere: 2
Food: 4
Service: 1
Fish was cold, fries hard chicken missing under the batter. Only 3 shrimp but 6 huspuppies. Stayed in town 4 days. My recommendations is move on to the next town.
We ordered our food and was told to pull into a parking spot to wait. We waited 20 minutes for….cold not fresh food. What was the wait for? Upon realizing we didn’t get the Mac and cheese, we asked and was told “we’re out”. Why did she not inform us when we ordered or when the food was brought out. Chicken was cold. Fries were wrong size but charged extra. Our drinks were not given to us. It is a shame the level of incompetence. Missing items but our money was taken. This place needs to close.
Atmosphere: 1
Food: 1
Service: 1
Amiya’s customer service was excellent. She was polite, pleasant and professional. My food was made fresh, she recommended the pumpkin shake, it was so good! I asked to substitute my platter for some extra fish, and she accommodated me with no problem. The restaurant was clean, tables were clean, and I enjoyed my visit.
Atmosphere: 5
Food: 5
Service: 5
Extremely kind staff, great food! Will be back once a week!
Atmosphere: 5
Food: 5
Service: 5
Great Customer Service ✨️✨️✨️✨️✨️
Food: 5
Service: 5
Overpriced trash
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always great food. Service is good.
Atmosphere: 5
Food: 5
Service: 5
As a long time long John Silvers customer this particular time, I must say the food was horrible and looked preheated and not fresh (this is seafood ) And small and very burnt Shrimp, chicken and fish overcooked and burnt grease taste-fries so hard I couldn't chew it. And I got it in the Mattson Illinois location driving from Chicago and paid almost $27 dollars for this food too be this disgusting very disappointing.
Atmosphere: 5
Food: 1
Service: 5
Terrible customer service. The people there act like they didnt want to work. The lady gave me the wrong receipt and when i asked why my order was wrong on the receipt they tried to make it seem like its my fault... long john silver should have way better customer service for the price they charge for food. Avoid this place.
Atmosphere: 1
Food: 1
Service: 1
It's a fast food place, but the food and service is great here.
Atmosphere: 4
Food: 5
Service: 5
Rude manager…I have already tried reaching out through that cite prior to leaving this review was promised to be contacted but got no response. You should see my info there.
Atmosphere: 1
Food: 3
Service: 1
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