What can I say? Mickey D's is Mickey D's. Products are way to expensive. Fountain soda, and condiments have been removed from public access. They make you beg for jelly, picante sauce, etc. Ray Kroc, Mickey D's founding Father is disgusted in his eternal home for what the past and present CEO's, Executives did to his company.
Atmosphere: 2
Food: 3
Service: 3
Shy Pony
Late night white manager with curly hair is always rude. Went in for a pick up and was told off about if it's not there, it's not ready. Like it's the law and they don't keep it by the warmers or forget to bag it. And another lady had her order remade several times because they refused to get it right after clear instructions and he blatantly told her off how it's what she order and thanked God and whoever else out loud, in her face, when she demanded a refund, just so she would leave. The staff clearly needs to be replaced or go through a military boot camp if they want to complain so much out loud over their own incompetence.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich
Sweetramo and Redolaf
They got everything in my order correct, except they forgot the fries, and I couldn’t say anything since the guy who handed the food already went back into the kitchen.
Atmosphere: 5
Food: 4
Service: 2
brian cuello
Well yall did it ...u messed my order up . How do u screw up a burger . I never come here for lunch . Burger kings gets my burger right ill go there 5 stars to 1
Atmosphere: 1
Food: 1
Service: 1
James Reed
It McDonald's
Atmosphere: 3
Food: 3
Service: 3
Charles White
If you are in a hurry need good food,don't worry. Service and price very nice.
Atmosphere: 5
Food: 5
Service: 5
LaToyia Adebanjo
I see this location still has rude service that come with salty food smh
Food: 1
Service: 1
john forrest
The surrounding atmosphere of this place is better than the employees and the food
Atmosphere: 2
Food: 1
Service: 1
Anthony
People can’t read an order and serve what you ordered. Also ordered ahead on the app and still waited 10+ minutes for 4 items. Won’t be back here. The guy also had an attitude when he brought out the food. I understand working in the food industry sucks, but if you hate your job that much then just quit honestly.
Food: 1
Service: 1
Ace
Navigate to this location always goes to the address listed but makes the city Frankfort, IL. I’ve noticed this for 5 months now. Other than that the service has been great the food is always ready.
There is a New McCrispy Gold edition I have been addicted to the sandwich. I have had this sandwich like literally everyday but the past 2 days this location can not get it right. Pictured below is the same sandwich different days and neither of them is made right or fresh. It comes with pickle bacon 🥓 and gold sauce. So today I go get the sandwich again and once again they made it wrong. So I called and told them I did not order a spicy sandwich the manager proceeded to argue with me and said well we made your sandwich right. That they do not have any chicken sandwiches that are spicy when clearly they offer a spicy sandwich on the menu. Then she argues with me that the sandwich is not really spicy they just put a hot sauce on it. Everything about the conversation made me extremely upset. All she had to say was I am sorry and we will replace it. But instead she wanted to argue. I hung up and called corporate. This location will no longer get my money.
Atmosphere: 3
Food: 1
Service: 1
Heidi Knitter-Murray
Very slow.
Atmosphere: 1
Service: 1
stef
Horrible, I think this place is shitty for wait time(drive thru). Mind you it’s supposed to be fast food!!I was WAITING for my food for OVER 20 minutes. People were getting their food before me which is ridiculous. If it’s a long wait time for my food let me know, so I don’t purchase it. Dont come here at all!!
Atmosphere: 1
Food: 1
Service: 2
India
This is the worst McDonald's the old lady in the drive thru is always so rude, something is always wrong with there system. And they never open on time . It's crazy I can't get good service in my own neighborhood. Everything i come iys a problem.
Chrissy Rich
I just recently moved to Matteson & this is easily the worst McDonald’s I’ve been to ever! You will be in this drive thru forever, order always wrong as well. No thanks.
What can I say? Mickey D's is Mickey D's. Products are way to expensive. Fountain soda, and condiments have been removed from public access. They make you beg for jelly, picante sauce, etc. Ray Kroc, Mickey D's founding Father is disgusted in his eternal home for what the past and present CEO's, Executives did to his company.
Atmosphere: 2
Food: 3
Service: 3
Late night white manager with curly hair is always rude. Went in for a pick up and was told off about if it's not there, it's not ready. Like it's the law and they don't keep it by the warmers or forget to bag it. And another lady had her order remade several times because they refused to get it right after clear instructions and he blatantly told her off how it's what she order and thanked God and whoever else out loud, in her face, when she demanded a refund, just so she would leave. The staff clearly needs to be replaced or go through a military boot camp if they want to complain so much out loud over their own incompetence.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Crispy Chicken Sandwich
They got everything in my order correct, except they forgot the fries, and I couldn’t say anything since the guy who handed the food already went back into the kitchen.
Atmosphere: 5
Food: 4
Service: 2
Well yall did it ...u messed my order up . How do u screw up a burger . I never come here for lunch . Burger kings gets my burger right ill go there 5 stars to 1
Atmosphere: 1
Food: 1
Service: 1
It McDonald's
Atmosphere: 3
Food: 3
Service: 3
If you are in a hurry need good food,don't worry. Service and price very nice.
Atmosphere: 5
Food: 5
Service: 5
I see this location still has rude service that come with salty food smh
Food: 1
Service: 1
The surrounding atmosphere of this place is better than the employees and the food
Atmosphere: 2
Food: 1
Service: 1
People can’t read an order and serve what you ordered. Also ordered ahead on the app and still waited 10+ minutes for 4 items. Won’t be back here. The guy also had an attitude when he brought out the food. I understand working in the food industry sucks, but if you hate your job that much then just quit honestly.
Food: 1
Service: 1
Navigate to this location always goes to the address listed but makes the city Frankfort, IL. I’ve noticed this for 5 months now. Other than that the service has been great the food is always ready.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
There is a New McCrispy Gold edition I have been addicted to the sandwich. I have had this sandwich like literally everyday but the past 2 days this location can not get it right. Pictured below is the same sandwich different days and neither of them is made right or fresh. It comes with pickle bacon 🥓 and gold sauce. So today I go get the sandwich again and once again they made it wrong. So I called and told them I did not order a spicy sandwich the manager proceeded to argue with me and said well we made your sandwich right. That they do not have any chicken sandwiches that are spicy when clearly they offer a spicy sandwich on the menu. Then she argues with me that the sandwich is not really spicy they just put a hot sauce on it. Everything about the conversation made me extremely upset. All she had to say was I am sorry and we will replace it. But instead she wanted to argue. I hung up and called corporate. This location will no longer get my money.
Atmosphere: 3
Food: 1
Service: 1
Very slow.
Atmosphere: 1
Service: 1
Horrible, I think this place is shitty for wait time(drive thru). Mind you it’s supposed to be fast food!!I was WAITING for my food for OVER 20 minutes. People were getting their food before me which is ridiculous. If it’s a long wait time for my food let me know, so I don’t purchase it. Dont come here at all!!
Atmosphere: 1
Food: 1
Service: 2
This is the worst McDonald's the old lady in the drive thru is always so rude, something is always wrong with there system. And they never open on time . It's crazy I can't get good service in my own neighborhood. Everything i come iys a problem.
I just recently moved to Matteson & this is easily the worst McDonald’s I’ve been to ever! You will be in this drive thru forever, order always wrong as well. No thanks.
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