White Castle

21049 S Cicero Ave, Matteson
(708) 748-7198

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Recent Reviews

Usually Always a favorite. Especially over McDonald's. Today the service was not great. Only two cars ahead and it took 20 minutes. The car ordering in front of me left because it took so long to recognize him for the order. It's hot outside but I tried to go in because the guy talking the orders was slow and it was cold as hell in there. They never have supplies. I was surprised they had smoothies. I ordered two and out one on the freezer they never have enough which...
The food is always what it is but the service though? Come on yall how many of you all have had bad service at a white castle? It's almost what they're becoming known for and drive thru only seriously white castles ?
Asked for a mountain dew in the drive.. got to the window they hand me a root beer. I said I ordered a mountain dew.. she said I thought you wanted a root beer. And I said no I said mountain dew.. she said we don't have mountain dew..lol I feel like all that could have been avoided.. she assumed I said something I didn't.. I didn't know mountain dew wasn't a thing at white Castle... I apologized.. she didn't.. felt like it was a mutual screw up.. food...

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