Restaurant under new ownership...absolutely not the yummy place it used to be
Donald Fournier
Great Chicago style eatery. Prices are good, food is always good. Love their fries!Alex is gone,but new owners have got the food right. I always enjoy the place. Low
Recommended dishes: Hotdog, Fries, Italian Beef with Fries and Drink
Emmy
Awesome place great beef and hot dog
Atmosphere: 5
Food: 5
Service: 5
Michael
Food is ok. Not the cheapest beef in town, especially on a per size basis. Tommy’s offers a larger beef for the same price. Sucks because Tommy’s beef is always spicy and greasy and upsets my stomach.
Management/staff doesn’t care what you have to say. I’d been coming to Alex’s for many years and the home made giardinera peppers are about the only reason I still go, and for some reason the manager lady feels obligated to tell me the difference of peppers every time I order and claims the home made giardinera is mild. Sometimes it is, sometimes it isn’t, it varies based on the jalapeño peppers, how many seeds/membrane the peppers have, etc. to call it mild will cause confusion and upset customers. 20 years in food service, I just know this.
Tried to tell the lady at the counter they needed to add a big beef to compete with neighboring Tommy’s. Charge more if you must obviously but it should be added.
Why? Alex’s fries generally have sucked. I’m not much for paying 5.00 for a side I don’t enjoy and I’d rather just have the bigger beef. Portillos also offers this option. Thought maybe by suggesting it we’d mutually benefit but it fell on deaf ears.
If only they could listen half as well as they tell.
Still ok in my book, but just ok.
Atmosphere: 3
Food: 3
Service: 2
Lilly
I brought my husband here to dine in for lunch. He ordered a double cheeseburger. Almost half way through his burger all of a sudden there was a very loud crunch sound. It was as if he was chewing on rocks. He spit it out & it appeared to be nasty old dirty gristle. My husband could have broken his teeth that’s how hard it was. NEVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
S. Fitzgerald
The food is really great here, the prices are very competitive. I'm giving five stars for everything, I just asked that the ghost kitchen have some kind of reference to the restaurant name (billboard) so that Doordashers can find this easily. Keep up the good work thank you!
Atmosphere: 5
Food: 5
Service: 5
J J
First off the bathroom was disgusting. That was the first sign to pack myself up and go. But I stayed because usually holes in wall places have the best food. This one definitely did not. Run!!!
Atmosphere: 1
Food: 1
Service: 1
Martha Stephens
I live 7 miles south of McHenry and today I had been bike riding on the Prairie Trail. I got hungry after 16 miles and googled “fast food near me” and the results showed Alex’s nearby, so I stopped there to try it and the Hamburger I ate was absolutely delicious. They offer great service and very reasonable prices for everything…. a very good variety of food choices, something for everyone! I went away very satisfied. You’ve gotta try it!
Atmosphere: 5
Food: 5
Service: 5
Antony Lia
This place has a fantastic gyros sandwich. Really nice lady taking ur order. Highly recommend and good prices.
I give this place a 20/10 service was great and so was the short wait time. Price is more than reasonable. The food was outstanding. I had ordered a hot dog with fries and a drink, a 1/4 hamburger and an order of their HOMEMADE crab ragoons. Everything was fantastic especially the crab ragoons.
Atmosphere: 5
Food: 5
Service: 5
Robert Fendius1932
The food has gone down hill since original owner left. We used to order weekly we won’t be ordering at all. Burger was dry chicken pita was hard and no seasoning. Such a huge disappointment. No more orders from us.
Atmosphere: 3
Food: 1
Service: 3
Jill Burton
I used to love Alex's but they're way over priced and not very good. I got beef, fries and a drink and it cost $18 and it was so fatty. The owner was so rude. I live across the street and would've been a good customer but I'll never go back!
Recommended dishes: Italian Beef with Fries and Drink
Mariah Carbajal
My boyfriend has taken me here throughout the year and I love their food absolutely amazing. I love coming here to eat with my family. Nice quiet place to enjoy your food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotdog, Gyro Plate, Fries, Broasted, Italian Beef with Fries and Drink, Cheeseburger, Gyros with Fries \u0026 Drink, Sausage, Italian Beef Sandwich with Fries
cory lupo
I ordered a gyro with onion rings. They only have one size for onion rings and I got 7 onion rings for 4$. When I said this must be a mistake because a large basket of fries is cheaper, the guy working there said it’s on 6oz of onion rings for the basket. Gyros are amazing there but onion rings are rip off. Onions and potatoes are the same price and effort to cook
Restaurant under new ownership...absolutely not the yummy place it used to be
Great Chicago style eatery. Prices are good, food is always good. Love their fries!Alex is gone,but new owners have got the food right. I always enjoy the place. Low
Recommended dishes: Hotdog, Fries, Italian Beef with Fries and Drink
Awesome place great beef and hot dog
Atmosphere: 5
Food: 5
Service: 5
Food is ok. Not the cheapest beef in town, especially on a per size basis. Tommy’s offers a larger beef for the same price. Sucks because Tommy’s beef is always spicy and greasy and upsets my stomach.
Management/staff doesn’t care what you have to say. I’d been coming to Alex’s for many years and the home made giardinera peppers are about the only reason I still go, and for some reason the manager lady feels obligated to tell me the difference of peppers every time I order and claims the home made giardinera is mild. Sometimes it is, sometimes it isn’t, it varies based on the jalapeño peppers, how many seeds/membrane the peppers have, etc. to call it mild will cause confusion and upset customers. 20 years in food service, I just know this.
Tried to tell the lady at the counter they needed to add a big beef to compete with neighboring Tommy’s. Charge more if you must obviously but it should be added.
Why? Alex’s fries generally have sucked. I’m not much for paying 5.00 for a side I don’t enjoy and I’d rather just have the bigger beef. Portillos also offers this option. Thought maybe by suggesting it we’d mutually benefit but it fell on deaf ears.
If only they could listen half as well as they tell.
Still ok in my book, but just ok.
Atmosphere: 3
Food: 3
Service: 2
I brought my husband here to dine in for lunch. He ordered a double cheeseburger. Almost half way through his burger all of a sudden there was a very loud crunch sound. It was as if he was chewing on rocks. He spit it out & it appeared to be nasty old dirty gristle. My husband could have broken his teeth that’s how hard it was. NEVER AGAIN!!!
Atmosphere: 1
Food: 1
Service: 1
The food is really great here, the prices are very competitive. I'm giving five stars for everything, I just asked that the ghost kitchen have some kind of reference to the restaurant name (billboard) so that Doordashers can find this easily. Keep up the good work thank you!
Atmosphere: 5
Food: 5
Service: 5
First off the bathroom was disgusting. That was the first sign to pack myself up and go. But I stayed because usually holes in wall places have the best food. This one definitely did not.
Run!!!
Atmosphere: 1
Food: 1
Service: 1
I live 7 miles south of McHenry and today I had been bike riding on the Prairie Trail. I got hungry after 16 miles and googled “fast food near me” and the results showed Alex’s nearby, so I stopped there to try it and the Hamburger I ate was absolutely delicious. They offer great service and very reasonable prices for everything…. a very good variety of food choices, something for everyone! I went away very satisfied. You’ve gotta try it!
Atmosphere: 5
Food: 5
Service: 5
This place has a fantastic gyros sandwich. Really nice lady taking ur order. Highly recommend and good prices.
Atmosphere: 4
Food: 5
Service: 5
Great Chicago Dog
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I give this place a 20/10 service was great and so was the short wait time. Price is more than reasonable. The food was outstanding. I had ordered a hot dog with fries and a drink, a 1/4 hamburger and an order of their HOMEMADE crab ragoons. Everything was fantastic especially the crab ragoons.
Atmosphere: 5
Food: 5
Service: 5
The food has gone down hill since original owner left. We used to order weekly we won’t be ordering at all. Burger was dry chicken pita was hard and no seasoning. Such a huge disappointment. No more orders from us.
Atmosphere: 3
Food: 1
Service: 3
I used to love Alex's but they're way over priced and not very good. I got beef, fries and a drink and it cost $18 and it was so fatty. The owner was so rude. I live across the street and would've been a good customer but I'll never go back!
Recommended dishes: Italian Beef with Fries and Drink
My boyfriend has taken me here throughout the year and I love their food absolutely amazing. I love coming here to eat with my family. Nice quiet place to enjoy your food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotdog, Gyro Plate, Fries, Broasted, Italian Beef with Fries and Drink, Cheeseburger, Gyros with Fries \u0026 Drink, Sausage, Italian Beef Sandwich with Fries
I ordered a gyro with onion rings. They only have one size for onion rings and I got 7 onion rings for 4$. When I said this must be a mistake because a large basket of fries is cheaper, the guy working there said it’s on 6oz of onion rings for the basket. Gyros are amazing there but onion rings are rip off. Onions and potatoes are the same price and effort to cook
Food: 3
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