Dairy Queen (Treat)
2640 Schaid Ct, McHenry
(815) 385-2949
Recent Reviews
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Ice cream was amazing but I had to repeat my order 4 TIMES and it was still wrong…
Went to DQ tonight and ordered a slushie and then drove up to window to pay. I was only car in line and after 10 minutes of waiting i honked and a blonde haired girl came to window. I asked “did you forget about me?” She giggled and said yes. Then told me slushie machine was broken. How rude! I wont be going there again.
Delicious ice cream. Absolutely love the cakes and how they always decorate them to match my party’s theme. Friendly staff.
Great blizzard s, clean place, friendly staff, now go and get some
Atmosphere: 5
Food: 5
Service: 5
First the door was locked a customer had to open the door (3pm), second the ladies room door is broken. The menu is not up to date, still says they service the Julius was told it's been discontinued. So I ordered a large cone. There is no way what the slightly rude young lady gave me was a large anything. We only came here because they supposedly still had the Julius. It was a waste of money to come here. And I know I'll get a canned response from the owner who doesn't actually care about bad reviews not enough to do something about it. I will be reporting this franchise to DQ corporate.
Atmosphere: 1
Food: 2
Service: 1
Great strawberry shakes!!!
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Super nice and quick. Everything was yummy.
Atmosphere: 5
Food: 5
Service: 5
Your average dairy queen, nothin too fancy about it.
Atmosphere: 2
Food: 3
Service: 3
poor customer service, rude and unpleasant
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Went here a few days ago and I had to put a review in. I ordered a blizzard with extra toppings and was charged for them, but when I got it most of the cup was vanilla ice cream, I have been to plenty of Dairy Queen’s and ordered this same blizzard and this was definitely not enough ingredients so I drove around again and politely asked for some extra toppings or a remake! The employee was extremely rude and confrontational and demanded I pay again for the blizzard if I wanted her to make me a new one! Her attitude made me and my girlfriend very uncomfortable and we genuinely lost our appetite!! The employee working that night on December 1st at 7pm should be fired ,I will never in my life be coming back here!!!
Normally love this place says they’re open till 10 o’clock at night. I came here at 9:15 to get some ice cream after work and all the lights were on. I sat in the drive-through for five minutes no one answered. Pull around to the front to try and go inside. Lobby closes at 8:30 so I swing back around to the drive-through and the menu light is off and they turned the lobby lights off. Why does it say you guys are open till 10 o’clock when you guys are closing an hour early. I would have been less mad. If they just told me they were closing early instead of ignoring me.
I LOVE them. They were so patient with me even though I passed the speaker. ?
This is a medium cone?! Come on DQ:(
Came in for a large cookie dough blizzard, (my order they did was correct) but the medium blizzard was supposed Carmel Chocolate cheesecake. When I got to the window, they NEVER confirmed my order, they just told me 11.99 or something close to that price and handed me a different item that I never asked for. When the individual opened the window to give the debit back (unsure if unkown order was canceled), I also never received a receipt for that unknown purchase nor asked if id like a receipt (which in a food business, it's legally required to provide a receipt or ask if id like one) I told them this isn't what I order, the individual gave me attitude then proceeded to ask "then what was your order". I told them my order twice then the individual came back to the window after talking to one of the co-workers and told us, it was going to be four extra dollars. The individual charged the card again and when I got the card back, I NEVER received a receipt again nor was I asked if I wanted a receipt. So I asked for receipt, that individual shut the window and stated "now he's asking for a receipt" to a coworker, probably thinking I couldn't hear all that good. I did receive my receipt and both blizzards WITH lids we "NEVER" asked for. But when we pulled away, we discovered that BOTH blizzards were milky and the medium "Carmel Chocolate cheesecake" was just a 2 piece Chocolate piece and 2 peice cheesecake peice with NO Carmel. I went back to see if the order could be corrected, but the individual stated "we already took a bite out the blizzard and she made it" we never took a bit or should I call it a "ship" of the blizzard since it was extremely milky. But the individual refused to make a new blizzard because she stated "she put two scoops of everything in it. 1, that was a complete lie, but the individual stated she can just put extra Carmel in it, if liked. But that wouldn't change the fact that NOTHING else was in it. 2 small peices of cheesecake and chocolate and I'm being ask if I wanted extra Carmel. No I wanted an actual medium caramel chocolate cheesecake and NOT no Medium Vanilla/ Carmel Blizzard or should I say again sweet milk. I'll never be back there again.
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