I attempted to order the $9.99 special online from Domino’s, but kept getting a “data error” message. When I went to the McHenry store to place the order in person, I was told they couldn’t honor it because it’s an online-only deal. If Domino’s values its customers so little that it won’t make reasonable exceptions when their own system fails, then I have no interest in doing business with them again.
Kathy A.
This is the second and last time we will ever get a pizza here again. Domino's pizza is just not a good pizza, at any price. Toppings are sparse. Pizza was luke warm, not hot. Large pizza with 5 toppings is really a medium pizza, barely able to feed 2 adults. There is minimal sauce and minimal cheese on Domino's pizzas. Cannot recommend Domino's pizza, even with a discount coupon. Just not worth it.
Atmosphere: 1
Food: 1
Service: 2
Juan Segura
To many ppl at one time, they were just standing around talking and pizza was messed up nasty WHAT ARE U GUYS DOING
Atmosphere: 1
Food: 1
Service: 1
Chris S
Like most Domino's. Nowhere to enjoy your food. However, this is one of the better Domino's
Atmosphere: 4
Food: 5
Service: 5
Robin Segear
This Domino's is the best. They are always very nice and helpful NO matter what day or time. It always looks good. And actually the only domino's I go to. You all deserve a BOW.
Selena Cuevas
Pizza was deliciously hot and ready on time. Customer service staff was nice and helpful. Ordering online was easy, as well as picking up. There was plenty of spacious parking space that wasn't congested like some other places. Will definitely come back for more of their food and absolutely to this location. Thank you !
Atmosphere: 5
Food: 5
Service: 5
C S
I've been ordering from here for years, it's usually decent. Sometimes they make mistakes but that's normal. I had to wait for them to redo a pizza because they got my order wrong. They didn't make it up to me for having to wait another ten minutes, that kind of sucked. What I don't like - they started charging extra for chicken as a topping. I used the two for $6.99 coupon and kept wondering why it was 50 cents extra. Before, the checkout menu online would tell you what the extra cost was. That doesn't happen anymore. Second, they got rid of the roasted red peppers, which was my favorite topping. I'm not sure if these were corporate decisions or just this specific store. Probably corporate. Who knows. Anyway, these little changes are annoying but it's happening with all food chains everywhere - trying to squeeze as much money out of customers while the experience suffers. It's unfortunate.
Also, as of May 5 2025, the store's sign, the name of the store, is gone. Where did it go? I thought that the place had closed down or something when I picked up my order yesterday.
Atmosphere: 3
Food: 3
Service: 3
Sherry Lennon
Definitely one of the better stores I've been eating here for at least four years and rarely have a messed up order. They're generous with their toppings, and my Foods always cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
Some Random Guy
Deliver driver was rude as all get out and caught a major attitude never had this experience until today. I called and complained but doubt anything will be done.
Antioch pizza is better. Service is better and Customer support is better.
Atmosphere: 1
Food: 1
Service: 1
John
It’s Domino’s, it’s good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Medium 2-Topping 12 Pizza, Lava Cake
Ramona
Hats off to Brandon! He definitely knows what he's doing. Great pizza and service! Thank you 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
Biswajit Mohapatra
This Particular Domino's Pizza place in 2208 N Richmond Rd, McHenry, IL 60051 is now becoming my Favorite. I have tried so many Dominos, but this place is very cool. Very professional Customer Support. Particularly, persons with Smile face and humble gesture. I really feel proud to visit this Dominos place. This survey is only for this address. Even I stay in Schaumburg, my work location is McHenry, Still I love to pick Pizza and pasta from this place. Also, the preparation is perfect. Perfect cooked, perfect number of toppings and perfect temperature. Anyone stays near to this address, please visit this one. I hope you will get the same experience as I used to receive. If not, then I believe there is some charm in my face :) for which they treat me so nicely. Hats off to the team and persons managing this place.
Atmosphere: 5
Food: 5
Service: 5
Vic
I love domino's. I don't often order, but if I want domino's I always try to order from this one. The owner is great, the food is always good, and the employees are friendly and usually on top of making sure the orders are always correct. Very little problems from them.
⸻
I attempted to order the $9.99 special online from Domino’s, but kept getting a “data error” message. When I went to the McHenry store to place the order in person, I was told they couldn’t honor it because it’s an online-only deal. If Domino’s values its customers so little that it won’t make reasonable exceptions when their own system fails, then I have no interest in doing business with them again.
This is the second and last time we will ever get a pizza here again. Domino's pizza is just not a good pizza, at any price. Toppings are sparse. Pizza was luke warm, not hot. Large pizza with 5 toppings is really a medium pizza, barely able to feed 2 adults. There is minimal sauce and minimal cheese on Domino's pizzas. Cannot recommend Domino's pizza, even with a discount coupon. Just not worth it.
Atmosphere: 1
Food: 1
Service: 2
To many ppl at one time, they were just standing around talking and pizza was messed up nasty WHAT ARE U GUYS DOING
Atmosphere: 1
Food: 1
Service: 1
Like most Domino's. Nowhere to enjoy your food. However, this is one of the better Domino's
Atmosphere: 4
Food: 5
Service: 5
This Domino's is the best. They are always very nice and helpful NO matter what day or time. It always looks good. And actually the only domino's I go to. You all deserve a BOW.
Pizza was deliciously hot and ready on time. Customer service staff was nice and helpful. Ordering online was easy, as well as picking up. There was plenty of spacious parking space that wasn't congested like some other places. Will definitely come back for more of their food and absolutely to this location. Thank you !
Atmosphere: 5
Food: 5
Service: 5
I've been ordering from here for years, it's usually decent. Sometimes they make mistakes but that's normal. I had to wait for them to redo a pizza because they got my order wrong. They didn't make it up to me for having to wait another ten minutes, that kind of sucked. What I don't like - they started charging extra for chicken as a topping. I used the two for $6.99 coupon and kept wondering why it was 50 cents extra. Before, the checkout menu online would tell you what the extra cost was. That doesn't happen anymore. Second, they got rid of the roasted red peppers, which was my favorite topping. I'm not sure if these were corporate decisions or just this specific store. Probably corporate. Who knows. Anyway, these little changes are annoying but it's happening with all food chains everywhere - trying to squeeze as much money out of customers while the experience suffers. It's unfortunate.
Also, as of May 5 2025, the store's sign, the name of the store, is gone. Where did it go? I thought that the place had closed down or something when I picked up my order yesterday.
Atmosphere: 3
Food: 3
Service: 3
Definitely one of the better stores I've been eating here for at least four years and rarely have a messed up order. They're generous with their toppings, and my Foods always cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
Deliver driver was rude as all get out and caught a major attitude never had this experience until today. I called and complained but doubt anything will be done.
they did my friends order wrong bye
Restaurantji Recommends
Antioch pizza is better. Service is better and Customer support is better.
Atmosphere: 1
Food: 1
Service: 1
It’s Domino’s, it’s good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Medium 2-Topping 12 Pizza, Lava Cake
Hats off to Brandon! He definitely knows what he's doing. Great pizza and service! Thank you 🙂
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Lava Cake
This Particular Domino's Pizza place in 2208 N Richmond Rd, McHenry, IL 60051 is now becoming my Favorite. I have tried so many Dominos, but this place is very cool. Very professional Customer Support. Particularly, persons with Smile face and humble gesture. I really feel proud to visit this Dominos place. This survey is only for this address. Even I stay in Schaumburg, my work location is McHenry, Still I love to pick Pizza and pasta from this place. Also, the preparation is perfect. Perfect cooked, perfect number of toppings and perfect temperature. Anyone stays near to this address, please visit this one. I hope you will get the same experience as I used to receive. If not, then I believe there is some charm in my face :) for which they treat me so nicely. Hats off to the team and persons managing this place.
Atmosphere: 5
Food: 5
Service: 5
I love domino's. I don't often order, but if I want domino's I always try to order from this one. The owner is great, the food is always good, and the employees are friendly and usually on top of making sure the orders are always correct. Very little problems from them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Lava Cake
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