I have never seen a dirtier restaurant. The tables and floors were full of spills and very sticky. The trash cans were so full you couldn't force your stuff in. Never again
Atmosphere: 3
Food: 4
Service: 4
Waxy Ninja
Worse employees. I made a mobile order for breakfast at 10:50. When I got there at 11:00 they told me they couldn’t make it cause they don’t serve breakfast at 11. EVEN THO I WAS a MINUTE LATE. Then the manager told me to cancel my order and reorder something else. Don’t go to this McDonalds this place is an absolute joke. The employees don’t care
Atmosphere: 1
Food: 3
Service: 1
Shauna Blicharz
Always get my food wrong and cold so tired of it and when you call they don't answer
Atmosphere: 1
Food: 1
Service: 1
Dr3w 45
Leah the manager claim to charge for a small water cup at the drive thru but says you have to come inside and get it for free…. Hows does that make sense ?????
You cant give me the water cup at the drive thru for me to drive away with my water instead much rather give me a “ Water Cup “ inside where i can just change it for soda lol and Then chase you down the drive thru screaming out the window like a manic “ thats 54 cent sir “ 🤣🤣🤣🤣 pathetic acting like I'm stealing food screaming “ he did not pay, he did not pay “ over some water can you believe.
Atmosphere: 1
Service: 1
Sherrie Roderick
out of Vanilla shake. out of hot fudge. they said it was due to the local festivities which are anual, so why didn't they prepare. why is the milkshake machine always broke?
Atmosphere: 2
Food: 2
Service: 2
Jesse
Not the best
Atmosphere: 1
Food: 3
Service: 3
Marcos Johnson
Had a frustrating experience with curbside pickup. Waited 20 minutes for food that didn't arrive, then had to go through the drive-thru. We then waited 30 more minutes for our hotcakes, and by the time we got them, the other food was cold and drinks were watered down. The staff at the second window specifically seemed overwhelmed, and they were not friendly. Luckily, the girl who brought out our order was nicer, but by that point it was already a really disappointing visit. Then we realized an egg one of us ate looked like a health hazard, pic included.
Atmosphere: 1
Food: 1
Service: 1
Shaihleigh Alter
Every one here is just always so amazing!
Atmosphere: 5
Food: 5
Service: 5
Sandy Olesak
Drive thru. Took forever to even move forward. Wanted a shake the machine is broken.(Again) So pd for my order. And was glad to see one of your employees was there. Her name is Sue. Always friendly. Also when I was ordering I said to the that's not my order she said oh our screens don't work right. So I go to get my order, the girl said oh we're out of lemons. Ok no problem so I said can I have extra ice on my ice tea she said has plenty of ice Ok. Than she says we are out of juice for the happy meal. So ok I understand being out of stuff. So she gives me my drinks , than my bag of food. And I sit and wait. She says did I give you your happy meal? I say no. And then I have wait again. So I get home and I have half if that container of fries!!? My happy meal fried had more than my medium fries!!! Everytime I have gone to this McDonald's I've had issues. And I know that it's under new owners. So I will give it one more chance. please fill your fries all the wU
Brandorf Wroth
Just when you thought the worst, McDonald's in McHenry County couldn't get any putrid. Ordered a single iced coffee. I needed to repeat the order 3 times as the drive-thru worker made his appearance. When I went to pay, someone reached out to me with 2 inch fake nails. How can you put someone to collect money with ridiculous long nails. The person whispered to me as it spoke my order. What is going on here McDonald's? Hire people that are competent. Weirdos who cannot speak and wear fake nails who identify as a male might be a poor option. C'mon man!
An absolute rip off… Aside from them being extremely overpriced anytime you order a large fry you get a small fry amount in the box. This franchise, this location is not only price gouging. They are literally ripping customers off by shortening their orders.
Atmosphere: 1
Food: 1
Service: 1
Bok Man
Had ordered and it took over 30 mins of course by then it was all cold they took forever and was very rude will never come back here I like McDonald's and don't usually have a bad time but the management on this location is atrocious made me want BK or Taco Bell instead
Atmosphere: 1
Food: 1
Service: 1
Magdalena F
15 minutes for Togo breakfast that was cold. They have a line of coffee pre-made. Why?
Order placed at 10:21a order received 10:36am.
The screen doesn't show the order they are working on.
I do not recommend this location. 😐
Atmosphere: 1
Food: 1
Service: 1
caleb nanstiel
I've been waiting here for over 1hour waiting for a large fry that's it I've seen several small and large orders being placed while waiting. It was LIKE 7:00 in the afternoon and now it's 8:10 fix ur service. Read several reviews saying one star service and food plus it was my last 5 dollars. I'm still waiting.
Atmosphere: 1
Food: 1
Service: 1
Mia Santillan
Almost ever time I go here I ask for a double plain cheeseburger and they always put everything on my cheeseburger
I have never seen a dirtier restaurant. The tables and floors were full of spills and very sticky. The trash cans were so full you couldn't force your stuff in. Never again
Atmosphere: 3
Food: 4
Service: 4
Worse employees. I made a mobile order for breakfast at 10:50. When I got there at 11:00 they told me they couldn’t make it cause they don’t serve breakfast at 11. EVEN THO I WAS a MINUTE LATE. Then the manager told me to cancel my order and reorder something else. Don’t go to this McDonalds this place is an absolute joke. The employees don’t care
Atmosphere: 1
Food: 3
Service: 1
Always get my food wrong and cold so tired of it and when you call they don't answer
Atmosphere: 1
Food: 1
Service: 1
Leah the manager claim to charge for a small water cup at the drive thru but says you have to come inside and get it for free…. Hows does that make sense ?????
You cant give me the water cup at the drive thru for me to drive away with my water instead much rather give me a “ Water Cup “ inside where i can just change it for soda lol and Then chase you down the drive thru screaming out the window like a manic “ thats 54 cent sir “ 🤣🤣🤣🤣 pathetic acting like I'm stealing food screaming “ he did not pay, he did not pay “ over some water can you believe.
Atmosphere: 1
Service: 1
out of Vanilla shake. out of hot fudge. they said it was due to the local festivities which are anual, so why didn't they prepare. why is the milkshake machine always broke?
Atmosphere: 2
Food: 2
Service: 2
Not the best
Atmosphere: 1
Food: 3
Service: 3
Had a frustrating experience with curbside pickup. Waited 20 minutes for food that didn't arrive, then had to go through the drive-thru. We then waited 30 more minutes for our hotcakes, and by the time we got them, the other food was cold and drinks were watered down. The staff at the second window specifically seemed overwhelmed, and they were not friendly. Luckily, the girl who brought out our order was nicer, but by that point it was already a really disappointing visit. Then we realized an egg one of us ate looked like a health hazard, pic included.
Atmosphere: 1
Food: 1
Service: 1
Every one here is just always so amazing!
Atmosphere: 5
Food: 5
Service: 5
Drive thru. Took forever to even move forward. Wanted a shake the machine is broken.(Again) So pd for my order. And was glad to see one of your employees was there. Her name is Sue. Always friendly.
Also when I was ordering I said to the that's not my order she said oh our screens don't work right.
So I go to get my order, the girl said oh we're out of lemons. Ok no problem so I said can I have extra ice on my ice tea she said has plenty of ice
Ok. Than she says we are out of juice for the happy meal. So ok I understand being out of stuff. So she gives me my drinks , than my bag of food. And I sit and wait. She says did I give you your happy meal? I say no. And then I have wait again. So I get home and I have half if that container of fries!!? My happy meal fried had more than my medium fries!!!
Everytime I have gone to this McDonald's I've had issues. And I know that it's under new owners. So I will give it one more chance. please fill your fries all the wU
Just when you thought the worst, McDonald's in McHenry County couldn't get any putrid. Ordered a single iced coffee. I needed to repeat the order 3 times as the drive-thru worker made his appearance. When I went to pay, someone reached out to me with 2 inch fake nails. How can you put someone to collect money with ridiculous long nails. The person whispered to me as it spoke my order. What is going on here McDonald's? Hire people that are competent. Weirdos who cannot speak and wear fake nails who identify as a male might be a poor option. C'mon man!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
An absolute rip off… Aside from them being extremely overpriced anytime you order a large fry you get a small fry amount in the box. This franchise, this location is not only price gouging. They are literally ripping customers off by shortening their orders.
Atmosphere: 1
Food: 1
Service: 1
Had ordered and it took over 30 mins of course by then it was all cold they took forever and was very rude will never come back here I like McDonald's and don't usually have a bad time but the management on this location is atrocious made me want BK or Taco Bell instead
Atmosphere: 1
Food: 1
Service: 1
15 minutes for Togo breakfast that was cold. They have a line of coffee pre-made. Why?
Order placed at 10:21a order received 10:36am.
The screen doesn't show the order they are working on.
I do not recommend this location. 😐
Atmosphere: 1
Food: 1
Service: 1
I've been waiting here for over 1hour waiting for a large fry that's it I've seen several small and large orders being placed while waiting. It was LIKE 7:00 in the afternoon and now it's 8:10 fix ur service. Read several reviews saying one star service and food plus it was my last 5 dollars. I'm still waiting.
Atmosphere: 1
Food: 1
Service: 1
Almost ever time I go here I ask for a double plain cheeseburger and they always put everything on my cheeseburger
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