I Went last night and ordered food, the string bean chicken wasn’t ready and needed 7 minutes to cook. It Took longer than that and I notice someone threw a crumpled up receipt on top of my container. The food didn’t even taste fresh, but a few hours later on I got the worst food poisoning I’ve ever had in my life. Stay away from this location, it’s disgusting.
Atmosphere: 1
Food: 1
Service: 1
Randy Harbin
I didn't go there
V Torres
I've been coming to this location, for lunch time with my mom a few time. The food was good BUT there was flies literally flying around which grossed me out. It was on more than 1 occasions. So I stopped going, I wanted to give them another try yesterday because I had a coupon. BAD choice on my part. I had a bowl of the fried rice & sweet fire chicken. I ate it all thinking it tasted good but apparently my body didn't agree my stomach started to hurt a few hours later I had a lost of appetite. Then the whole night I was in the bathroom, throwing up,diahera and my stomach has been in pain all night. Maybe I may go to another location from now or just not go to the establishment for a long time. Very disappointing
Atmosphere: 2
Food: 1
Service: 4
Michael Richardson
Everything was delicious EXCEPT the egg rolls were pretty overcooked and we didn't get our sweet n sour that we ordered for them. Overall a good experience though and totally prefer this location over Panda in Wauconda!
What a waste of a location I had a 40 dollar order and tried to pay with a 100 dollar bill and the lady said she just opened the register and had no change for me and said sorry and then put the food back. What kind of management doesn’t give there employees enough in the registers to make change today at panda was completely rookie hour.
Atmosphere: 1
Food: 1
Service: 1
Sandra Ziejewski
Horrible service. We arrived to eat inside. They notified us the lobby was closed several hours before closing time. Not a big deal. We decided to go through the drive thru and order and eat at home. We ordered 4 bowls and 1 plate of food. We arrived at home to only find out they didn’t give us the full order of food. I called the store and finally the “manager” answered. He said I can drive back 20 mins to get a return. He refused to apologize-and was very short. Then hung up right after. Filing a complaint with headquarters!
Atmosphere: 1
Food: 1
Service: 1
A Smith
I've been meaning to leave these guys a good review for forever. My girlfriend and I have been coming here a lot lately. We've been going through it and this place really hits that comfort food spot. Night crew for the win! Those guys are legit. Danielle F. is one of our favorites, and she can deescalate disgruntled customers like a pro. Hats off to you, D. ???
Atmosphere: 5
Food: 5
Service: 5
Magdalena F
This location is getting there. Slowly, if not, surely. The cook continues to intimidate & stare customers down as they walk in rather then cooking the food.
Yesterday's experience was acceptable and fast from "female employees", but that could have been due to officers dining.
Uber Eats or take out - meh ? Pictures speak better for themselves.(Sloppy)
We usually do carry out. One order we were shorted four egg rolls. This recent take out order was two hours late. At least we got extra meat and egg rolls to make up for it but this time we didn’t get the plain rice that usually comes with as a side. The food tastes good and is hot but order consistency with take out orders could be improved.
Atmosphere: 3
Food: 4
Service: 3
Lexi Q
I got home and I opened my box to eat my food I tried one bite and it tasted off and the fried rice smelt rotten and not good and I tried the orange chicken it was insanely chewy and the fried rice is clumpy and not seperated.
Considering it’s a fast food place, the service is a lot better than most other fast food places. The staff are very nice and friendly, and I was surprised.
Atmosphere: 3
Food: 3
Service: 5
Yesenia Jimenez
The employee who was in the drive- thru gave us an attitude when we for paying with Apple Pay and then she gave us the food with a mad attitude. But over all the food was great ??
Food: 2
Service: 1
Sidney Smith
Kam is really awesome and always smiling. She makes the experience really great.
Michael James
The last 2 times I've gone have been great. Food was fresh and the staff was very friendly.
Kid-friendliness: The staff was very nice to my 1 year old son.
I Went last night and ordered food, the string bean chicken wasn’t ready and needed 7 minutes to cook. It Took longer than that and I notice someone threw a crumpled up receipt on top of my container. The food didn’t even taste fresh, but a few hours later on I got the worst food poisoning I’ve ever had in my life. Stay away from this location, it’s disgusting.
Atmosphere: 1
Food: 1
Service: 1
I didn't go there
I've been coming to this location, for lunch time with my mom a few time. The food was good BUT there was flies literally flying around which grossed me out. It was on more than 1 occasions. So I stopped going, I wanted to give them another try yesterday because I had a coupon. BAD choice on my part. I had a bowl of the fried rice & sweet fire chicken. I ate it all thinking it tasted good but apparently my body didn't agree my stomach started to hurt a few hours later I had a lost of appetite. Then the whole night I was in the bathroom, throwing up,diahera and my stomach has been in pain all night. Maybe I may go to another location from now or just not go to the establishment for a long time. Very disappointing
Atmosphere: 2
Food: 1
Service: 4
Everything was delicious EXCEPT the egg rolls were pretty overcooked and we didn't get our sweet n sour that we ordered for them. Overall a good experience though and totally prefer this location over Panda in Wauconda!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey Sesame Chicken Breast, Plate, Bowl, Grilled Teriyaki Chicken, Broccoli Beef, Bigger Plate, Chicken Egg Roll
What a waste of a location I had a 40 dollar order and tried to pay with a 100 dollar bill and the lady said she just opened the register and had no change for me and said sorry and then put the food back. What kind of management doesn’t give there employees enough in the registers to make change today at panda was completely rookie hour.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. We arrived to eat inside. They notified us the lobby was closed several hours before closing time. Not a big deal. We decided to go through the drive thru and order and eat at home. We ordered 4 bowls and 1 plate of food. We arrived at home to only find out they didn’t give us the full order of food. I called the store and finally the “manager” answered. He said I can drive back 20 mins to get a return. He refused to apologize-and was very short. Then hung up right after. Filing a complaint with headquarters!
Atmosphere: 1
Food: 1
Service: 1
I've been meaning to leave these guys a good review for forever. My girlfriend and I have been coming here a lot lately. We've been going through it and this place really hits that comfort food spot.
Night crew for the win! Those guys are legit. Danielle F. is one of our favorites, and she can deescalate disgruntled customers like a pro. Hats off to you, D. ???
Atmosphere: 5
Food: 5
Service: 5
This location is getting there. Slowly, if not, surely. The cook continues to intimidate & stare customers down as they walk in rather then cooking the food.
Yesterday's experience was acceptable and fast from "female employees", but that could have been due to officers dining.
Uber Eats or take out - meh ? Pictures speak better for themselves.(Sloppy)
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Plate, Broccoli Beef, Fried Rice
We usually do carry out. One order we were shorted four egg rolls. This recent take out order was two hours late. At least we got extra meat and egg rolls to make up for it but this time we didn’t get the plain rice that usually comes with as a side. The food tastes good and is hot but order consistency with take out orders could be improved.
Atmosphere: 3
Food: 4
Service: 3
I got home and I opened my box to eat my food I tried one bite and it tasted off and the fried rice smelt rotten and not good and I tried the orange chicken it was insanely chewy and the fried rice is clumpy and not seperated.
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Plate
Restaurantji Recommends
The food is really good but the soda is flat highly don’t recommend
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Orange Chicken Fried Rice, Cream Cheese Rangoon, Chow Mein, Plate, Honey Walnut Shrimp, Bowl, Grilled Teriyaki Chicken, Fried Rice, Bigger Plate
Considering it’s a fast food place, the service is a lot better than most other fast food places. The staff are very nice and friendly, and I was surprised.
Atmosphere: 3
Food: 3
Service: 5
The employee who was in the drive- thru gave us an attitude when we for paying with Apple Pay and then she gave us the food with a mad attitude. But over all the food was great ??
Food: 2
Service: 1
Kam is really awesome and always smiling. She makes the experience really great.
The last 2 times I've gone have been great. Food was fresh and the staff was very friendly.
Kid-friendliness: The staff was very nice to my 1 year old son.
Atmosphere: 5
Food: 4
Service: 5
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