McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
400 Main St, McLean
(309) 874-2925
About McDonald's
Customers' Favorites
McDonald's Reviews
I’m hooked
On their Diet Coke &
The friendly staff calls coustomer by name.?
This location has always been terrible but it’s even worse. The Manager is not friendly, always tries to duck when asked for, and when you go for hot salty fries, you get warm unsalted fries… takes forever to get food, not clean ever, sweet tea is always sour because they don’t clean the nozzles and it sits for 8 hours before being refreshed, lousy service… 4 years in this town and it’s not gotten any better!
Absolutely terrible customer service by the manager!! She had an attitude from the time we were ordering our food, and then again when we got to the window. Shoved the food out the window. Not a thanks for stopping or Happy New Year, nothing but mean glares.
When we went to check the bag, she screams “it’s all in the bag, you need to go”. The order in fact was not correct and was missing a sandwich. We tell the poor kid at the window, she screams again from behind him....read full review
Ratings
Menu
Hours
| Monday | 6AM - 11PM |
| Tuesday | 6AM - 11PM |
| Wednesday | 6AM - 11PM |
| Thursday | 6AM - 11PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 11PM |
McDonald's, located near the I-55 exit at Mclean 145, is a popular spot for truck drivers, offering a safe and open parking lot. Kids are welcome, and the restaurant is fully accessible with wheelchair-friendly restrooms. The service is generally good, although some recent reviews mention issues with customer service skills. While a few younger employees have shown great manners, there are concerns about the overall service quality. This McDonald's is a reliable option for a satisfying meal during long drives, but recent visits have highlighted problems with food preparation and cleanliness. Customers have reported that items like the steak bagel and Mc Rib were not properly cooked, and the tables sometimes appeared dirty. The restaurant's kiosks have faced issues, like being out of receipt paper. Despite these concerns, the food is often served hot, making it a place worth considering for travelers.