McDonald's

500 W Randolph St, McLeansboro
(618) 643-5513

Recent Reviews

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River Kearney

They screw up our order more than they get it correct. They are always running around giggling instead of focusing on tasks. Today, I paid for a large coke that I did not order. Then they proceeded to give me my order. Worst Mcodnalds I’ve ever been to.

Stacy Taylor

Takes advantage and doesn't get order correct

Cassy Rose

Jaiden the manager on duty tonight was awesome about getting our food to us in a timely manner and despite showing up relatively late to closing the manager and specifically the employee Tuff was understanding and made our experience efficient and happy.

Atmosphere: 5

Food: 4

Service: 5

Jenna Robinson

The manager jayden made my day

Atmosphere: 5

Food: 5

Service: 5

Katie Shepard

I was in the drive through today waiting for my 2 separate orders, not big ones, was pulled forward to wait around 7 to 8 minutes. When the young person working brought the food out, 1 sandwich was hot, everything else including fries in both orders was COLD, NOT FRESH AT ALL. Very disappointed

Food: 3

Service: 3

Lilee Smith

There General Manager Elizabeth always goes above and beyond for her customers! She makes things RIGHT!!!

Atmosphere: 5

Food: 5

Service: 5

scott hyatt

And they’re lucky to get the one star. Placed order and was the only vehicle in the drive thru. Lady at the pay window just ignored me and walked away. The other 2 standing there did too. Finally after several minutes a typical lazy kid showed up and still ignored me. After asking if they wanted $ she finally took it. By this time, my order was cold and nasty. Never again.

Kaylee Stewart

Terrible customer service. Do not care about anything. I order a meal but apparently it was not put in that way. I asked for my hash brown. She would not look at me and talk. Instead she turned around and started aggressively looking at recipes. And saying “you didn’t pay for it” not once did she address me. I just sat at the window absolutely dumbfounded by how this girl adult was acting. Not once did she apologize or say anything to that sort. I have been to this place a million times and NEVER had this bad of experience as this.

Atmosphere: 1

Food: 4

Service: 1

Alexa Ackerman

Everytime I get a big breakfast they always put two different eggs instead of my sausage. I feel everytime I go through there is something messed up and I have to go back. They used to always get my orders right… if I’m paying $20 every time my family goes I expect it to be right.

Atmosphere: 3

Food: 2

Service: 3

Mike Bailey

Ordered- quarter pounder meal with coke, sandwich was cold and got diet coke ..

Atmosphere: 1

Food: 1

Service: 1

Linda Price

Came back to McDonald's. The new chicken strips basket with chili dip was excellent. Had twice. Delicious chicken, good serving size. Hot fries. Full flavored Dr. Pepper. Order came in drive fast. 3rd meal of nuggets was perfect. Ice cream very good. Will be visiting more now.

Atmosphere: 5

Food: 5

Service: 5

Katie Riverdale

Food was good but I'm sick of going there and being treated like dirt by that girl senia. She's so rude and can't listen. Not friendly

Food: 4

Service: 1

A J

Nuggets is cold
Sometime muffins eggs got taste
Fries bot always fresh

Atmosphere: 3

Food: 3

Service: 3

Drake Baker

This place absolutely sucks at making pies and coffees. Can't even do the simple things lol

Erica Price

Orders are always messed up and made wrong. Fries are always given to you cold and gross. Workers always try to ring up meals as large when not asked. Wouldn't recommend this mcdonalds. Take your money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

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