McDonald's
901 W Mt Vernon St, Metamora
(309) 367-9333
Recent Reviews
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Food takes forever and almost never do i ever get hot fries. Its so bad. I want to work there just to help them out!
Atmosphere: 3
Food: 1
Wonderful experience, ive notice with the new store manager the service is faster and food quality is much better! Hes very fast and ive seen him bounce around spot to spot helping his employees so the make sure us customers are getting good quality food.
Atmosphere: 4
Food: 4
Service: 5
They didn't have the dine in ketchup dispenser. That's worth a star in my book.
Atmosphere: 4
Food: 4
Service: 4
They took away the drink dispenser and when you ask for a refill they throw your cup away and give you a new one. Wasteful. Napkin dispenser is also gone. Ordered a sandwich and it was missing onions. Had to wait over 10 minutes to get acknowledged and when I said the issue she opened the box, lifted the bun to see if I'm lying. She then took the sandwich to the back and added the onion and handed my now cold sandwich back. Unacceptable
Atmosphere: 3
Food: 1
Service: 1
Incredibly long wait times for sub standard food and incomplete/wrong orders. This restaurant is poorly managed and needs immediate intervention. The teen staff that works here is friendly and trying but the management constantly under staffs and poorly manages often times yelling and swearing where customers have to intervene. See photos of current wait time.
Atmosphere: 1
Food: 2
Service: 1
Always takes forever. Staff is rude. Rarely get order right. Consistently out of something. Ice cream machine never is available.
Atmosphere: 2
Food: 2
Service: 1
Never a smile from cashier in the drive through.
Atmosphere: 3
Food: 4
Service: 3
It's a McDonald's
Atmosphere: 2
Food: 2
Service: 1
What a joke. Whoever was the manager on 11/21/25 at 11a should at the very least be retrained. Just becouse its busy does not give you a reason to put out bad quality food! We pay a premium price for this food and expect quality. I recommend anybody who goes there to inspect your food before you walk away with it.
P.S the fryer is automatically designed to produce the best fries for the customer, when you bypass the controls it just makes for a limp, half cooked fry.
Crap is what you served and then expect to be paid for that lack of managerial skill. 🤦🤦🤦
I wish I wouldn’t have stopped today not only did I have increasingly long wait times over 12 minutes just sitting in drive-through stock, but did I get greeted with the rudest person taking payment. Once I finally placed my order that I had to repeat several times because the young lady Could not understand anything I was saying, I had shrugged it off, hoping that it was an equipment issue…. Getting to the window to give payment I sat there for another five minutes and finally when I scooted up, she opened the window just enough to stick her hand out and I asked her are you taking payment or am I going to the next window she Rudely replied, I’m taking payment! Then proceeded to have me wait two more minutes and then instead of asking me for my card, she added me the card reader. After going through that ordeal, I’m now sitting and drive-through reserve parking number three waiting for my order. I think I’ve been here for 20 minutes. Meanwhile, I’m watching people leave lines and see the people that are parked next to me. Very aggravated and frustrated. Even having a conversation with a gentleman next to me! Sharing our frustration. Ridiculously concerning. I hope the operator/owner corrects this issue.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They gave me egg mcmuffins with the English muffins not even toasted they were dry and not warm. I asked for mayo they said they didn't have any....man at counter was clearly having a bad day and got snippy when he repeated my order and told him 3 times I needed 2 sausage biscuits! This was the first time I've ever been to this location and will not be back!
Atmosphere: 5
Food: 1
Service: 2
I guess fast food doesn't really mean fast anymore
Atmosphere: 3
Service: 3
Probably the nicest and attentive staff out of any McDonald's I've ever been in.
Atmosphere: 5
Food: 4
Service: 5
I come here often because its comfort food but I'm getting pretty fricken sick of ordering a double cheese WITH ONLY KETCHUP only to get onions on it ! Who ever has been doing that I hope you dont put that much onions on your food in your day to day life, and if you hate your job that much then GET A NEW JOB!!!
Waited in line a long time, had people taking my turn get to window gave out my order to someone else when got order it was badly prepared not made right way
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