KFC
895 4th St W, Milan
(309) 787-4904
Recent Reviews
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Friendly staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, Mashed Potatoes & Gravy, Tenders Combo, Chicken Wing, Chicken Tender, Fried Chicken Bucket Family Meal, Festive Feast 6 PC Chicken 6 PC Tenders, 10 PC Saucy Nuggets Combo, Gravy, 12 PC Chicken Meal
These guys are my go to the service is great and they have 97%of the time give me fresh good chicken and I'll take that anytime in this day and age keep up the good work
Service: 5
Bill came to $20.76. Gave the cashier a $20 and a $1. She could not figure out the change until she called the manager 3 times.
Atmosphere: 4
Food: 3
Service: 1
Yall are out here doing the Lord's work. Has had my mobile order ready every time I go to pick-up. The one time it wasn't, less than a 3 minute wait. Which is highly respectable for a 30 minute lunch. Thank you for being disciplined about mobile orders!!! Have missed lunch because of a missed mobile order. I don't go back to those places for lunch. Thank you again!! Highly appreciative and happy customer.
Well, where to begin? I guess I’ll start by saying I will never visit this location again! I have been here on numerous occasions and have seen the dining room a filthy disaster while employees stood around in the back talking amongst themselves and or hanging out the back door smoking in what appears to be group sessions. Bathrooms are disgusting and if I were you, I’d pull the pop nozzles off to see if they’ve actually been cleaned because last time I checked them, they were absolutely nasty!! I have always refused the drinks that come with meals at this location for that reason. Now let’s talk food. It’s not that it’s bad, it’s just that they never have extra crispy chicken!! I was told tonight, 07/07/2024 at 6:30pm that they were out and that it was because it was late. That always seems to be the excuse no matter what time I show up! Sometimes they will ask if I want to wait and they would make a fresh batch, I wasn’t asked that at all on this occasion. In fact, the gentleman behind the counter acted like he didn’t really want to be bothered. Again, I was there at 6:30, they close at 9:30, that’s 3 whole hours!!!!!!!!!! Not sure why they didn’t plan ahead when they got low? I mean, it’s not rocket science. I just don’t understand why they never seem to be prepared. At this point, I want to contact Popeyes chicken headquarters and ask them to build a Popeyes right across the street from KFC and shut that location down!! Also, I was originally going to order an 8 piece meal+8 piece tenders deal and was told I have to place that order online otherwise it would be a lot more expensive. I told the cashier that was ridiculous to which he agreed so I placed a different order instead. Of all the times I have visited other locations, I don’t remember ever being told they’re out of extra crispy chicken, it’s only this location. I’m done! ✌?
Atmosphere: 1
Food: 2
Service: 1
Friendly staff. Prompt service
Atmosphere: 3
Food: 4
Service: 5
I ordered a famous bowel witch was upside down in my bag and u could tell the bowel was not fresh at all. Then I got 2 number 6 the tenders were old. The fries were so salty that u couldn't even eat them
Atmosphere: 2
Food: 1
Service: 3
Its okay. Food wasnt the best
Atmosphere: 3
Food: 3
Service: 3
Great KFC. Clean and friendly service.
Great chicken when you call order ahead. The chicken is almost always dried out. Anytime I went there the employees were smoking around the dumpster, And then they go in when you pull around to the drive through!This review is based on Milan IL
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Fried Chicken
Restaurantji Recommends
Honestly need to be closed
Atmosphere: 1
Food: 1
Service: 1
I am always disappointed in KFC, but I thought I’d give it another chance. Never Again. The chicken thighs were extremely greasy, meaning they were cooked previously then thrown back into the fryer to “reheat it”. Yeah it doesn’t work on chicken. The chicken “nuggets” were old and shriveled up. The only things that were good were my mashed potatoes and biscuit. Y’all need to reevaluate your hold time on chicken.
Atmosphere: 2
Food: 1
Service: 3
Ask for three piece leg meal and got three wings very disappointed
The $20 fill-up box was a decent amount of food for the price. The fries were so fresh. ? Been a long time since they've been so good!
Food: 4
Service: 4
Chicken was way over cooked. We were only given 4 biscuits instead of 6. Very disappointing meal for 40 dollars. 1 star
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