KFC
895 4th St W, Milan
(309) 787-4904
Recent Reviews
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Watch out they will short you on the pieces of chicken.
Service: 1
Chicken Rubbery Old
Atmosphere: 1
Food: 1
Service: 3
Went through drive thru tonight. I was pulled right up and there was nobody waiting and the parking lot was empty. Got home and didn’t receive the gravy so I went back to the restaurant to get the gravy. We sat down to eat and looking in the bucket, we were short a couple pieces. I called the restaurant to tell them I was short 2 pieces and was put on hold for 5 minutes. Called back to talk to a manager and asked what they can do because I was not going back a 2nd time. Instead of doing anything he hung up. I wasn’t asking for a full refund … I mean not even offer to mail a coupon for next meal or a partial credit for the pieces we did not get but paid for. I just get hung up on by the manager. So disappointed as my dad and I go there often. Will think twice next time he wants chicken.
Atmosphere: 1
Food: 2
Service: 1
Went there 6/23/25 at 4:30 and ordered at the drive through and couldn't understand the man taking my order. Of course it was incorrect when food was received. Get someone to talk clearly.
Atmosphere: 3
Food: 3
Service: 2
Small proportions, extremely overpriced
Store completely out of honey. However, they don't tell you that when you order a meal with biscuits . Instead, they let you leave and find a bunch of butter packs in the bag, as if adding twice the amount of butter will make up for the lack of honey on the biscuit. This may seem petty, but food is too expensive to not get what you ordered.
Never get the basic butter, honey, and utensils. Also half the time the order is messed up. Will not be going back anymore.
Haley showed absolutely professionalism when taken my order. Good job girl 👍🏻
Staff has a very hard time listening to orders! My husband ordered a big family meal and they messed up twice and i still came home to food i didn’t order! KFC is loosing its touch due to staff
Waited 20 min for extra crispy was given a very hot bucket filled with grease and soggy breading have pics to show worse experience I've ever had at a kfc
Restaurantji Recommends
The employees here are more friendly than the other Quad Cities locations.
KFC in Peoria all closed because they were awful. So I was excited when I took kids snow tubing to call into or fav KFC. It was what every KFC should be. Well run great service and food. Loved it
Got a 4 piece chicken tenders. Looks more like 4 chicken nuggets. I have had bigger nuggets than these tenders. I shouldn't be able to eat a chicken tender in two bites
Friendly staff and good customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 8 Piece Meal, Mashed Potatoes & Gravy, Tenders Combo, Chicken Wing, Chicken Tender, Fried Chicken Bucket Family Meal, Festive Feast 6 PC Chicken 6 PC Tenders, 10 PC Saucy Nuggets Combo, Gravy, 12 PC Chicken Meal
These guys are my go to the service is great and they have 97%of the time give me fresh good chicken and I'll take that anytime in this day and age keep up the good work
Service: 5
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