Very disappointed with the poor service and quality of products. Drinks no longer taste the same as the previous owner. Quality and standards have dropped significantly. My family and I no longer support this business.
Atmosphere: 2
Food: 1
Service: 1
Mini CC
It was amazing the drinks were delicious and was the right price in my opinion.
Kid-friendliness: It was amazing they listened and understood what they were saying
Love the milk tea, smoothies, and ice cream options. Always had great service too!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Callie Foster
Horrible customer service. If they make your order wrong, they will NOT refund or make it right.
Atmosphere: 1
Food: 1
Service: 1
Nelson's Tree
The rolled ice cream is delicious here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: It's Mint to Be Rolled Ice Cream
On the Road with Pastor Anthony Lucas
Had a Bubba tea, and rolled ice cream it was great. Definitely will be back. I had the brownie delight ?
Atmosphere: 5
Food: 5
Service: 5
Taylor Gray
Comfy little spot with great options and the ice cream is good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: By the Campfire Rolled Ice Cream
Kristin Koski
So fun and delicious. A unique treat
Atmosphere: 5
Food: 5
Service: 5
Charlie Duvall
The tea and ice cream have always been great when I stop in. I used online ordering for the first time recently and not having to wait in line made the experience so much better. Definitely one of my favorite places locally.
Dietary restrictions: Vegan options here for drinks and possibly ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gone Bananas, Strawberry and Blueberry Fruit Tea
It was expensive but good and I never these kinda drink they were pretty good
Atmosphere: 5
Service: 5
H2O Allegation
Drinks are great, and the rolled ice cream selection is amazing. If you like Boba tea, a must go.
Atmosphere: 5
Food: 4
Service: 5
Jamaica Brooks
I'm done with Icy Bubbles! They've been super rude and weird lately. They will not greet you when you come in and expect you to greet them first when you walk up to the pickup counter and they won't bother asking you what you're waiting for even if you weren't in there and it's clear that you're waiting on an order!When it's busy they horrible under pressure and you can feel and see the irritatation and frustration from the staff. It's like they're mad that they have business and regulars that come in...We came in on April 6 2024 around 6:20-6:30 and we walked up to the front counter to check in but no one greets or aknowleges us. I stood there for awhile and then just sit down. They proceeded to make everyone's order that was already there including people that began to come in. One guy just came in and sat down and they called out his order. We waited and waited and still no one aknowleges us or spoke to us.I said "excuse me" to the guy upfront making an order and he doesn't even look at me for a few seconds. Then he asks who the order is for, I tell him. The lady in the back is just staring at me like she doesn't know what's going on and they had 2 of our drinks already done except one. They finish the drink and the girl hands it to me when th her head down and says "Have a nice day" like she's ashamed... We finally get our order that we literally ordered ahead. We're only an 8 minute drive away.I'm not a fan of employees not greeting their customers or aknowleging them. I feel disrespected by the staff especially given that we are regular customers... Horrible customer service!
Atmosphere: 1
Food: 4
Service: 1
Kureha Jerry (K)
I ordered one small Cookie monster with chocolate base and my husband got one big cookie butter with Vanilla base. But I got big cookie monster with vanilla base and he got small cookie butter with chocolate base. Everything was so wrong. I don't know how to mess up order like that. I hated to tell the guy who made ice cream that he made wrong one also I didn't wanna wast food either. So I just kept mine and showed him the receipt what we got. And told him to remake only his. But he still gave him the wrong size cookie butter. Also while he's making ice cream, he was on the phone and looked like unprofessional. I was so disappointed.
Atmosphere: 1
Food: 1
Service: 1
peggy switzer
I was not sure I was going to like this place but it turns out I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Cookie Monster, Gone Bananas, By the Campfire Rolled Ice Cream
Very disappointed with the poor service and quality of products. Drinks no longer taste the same as the previous owner. Quality and standards have dropped significantly.
My family and I no longer support this business.
Atmosphere: 2
Food: 1
Service: 1
It was amazing the drinks were delicious and was the right price in my opinion.
Kid-friendliness: It was amazing they listened and understood what they were saying
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rolled Ice Cream, Chocolate Milk Tea, Oreo
Love the milk tea, smoothies, and ice cream options. Always had great service too!! Highly recommend!!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. If they make your order wrong, they will NOT refund or make it right.
Atmosphere: 1
Food: 1
Service: 1
The rolled ice cream is delicious here.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: It's Mint to Be Rolled Ice Cream
Had a Bubba tea, and rolled ice cream it was great.
Definitely will be back. I had the brownie delight ?
Atmosphere: 5
Food: 5
Service: 5
Comfy little spot with great options and the ice cream is good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: By the Campfire Rolled Ice Cream
So fun and delicious. A unique treat
Atmosphere: 5
Food: 5
Service: 5
The tea and ice cream have always been great when I stop in. I used online ordering for the first time recently and not having to wait in line made the experience so much better. Definitely one of my favorite places locally.
Dietary restrictions: Vegan options here for drinks and possibly ice cream
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gone Bananas, Strawberry and Blueberry Fruit Tea
Friendly service!
Delicious drinks ?
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was expensive but good and I never these kinda drink they were pretty good
Atmosphere: 5
Service: 5
Drinks are great, and the rolled ice cream selection is amazing. If you like Boba tea, a must go.
Atmosphere: 5
Food: 4
Service: 5
I'm done with Icy Bubbles! They've been super rude and weird lately. They will not greet you when you come in and expect you to greet them first when you walk up to the pickup counter and they won't bother asking you what you're waiting for even if you weren't in there and it's clear that you're waiting on an order!When it's busy they horrible under pressure and you can feel and see the irritatation and frustration from the staff. It's like they're mad that they have business and regulars that come in...We came in on April 6 2024 around 6:20-6:30 and we walked up to the front counter to check in but no one greets or aknowleges us. I stood there for awhile and then just sit down. They proceeded to make everyone's order that was already there including people that began to come in. One guy just came in and sat down and they called out his order. We waited and waited and still no one aknowleges us or spoke to us.I said "excuse me" to the guy upfront making an order and he doesn't even look at me for a few seconds. Then he asks who the order is for, I tell him. The lady in the back is just staring at me like she doesn't know what's going on and they had 2 of our drinks already done except one. They finish the drink and the girl hands it to me when th her head down and says "Have a nice day" like she's ashamed... We finally get our order that we literally ordered ahead. We're only an 8 minute drive away.I'm not a fan of employees not greeting their customers or aknowleging them. I feel disrespected by the staff especially given that we are regular customers... Horrible customer service!
Atmosphere: 1
Food: 4
Service: 1
I ordered one small Cookie monster with chocolate base and my husband got one big cookie butter with Vanilla base. But I got big cookie monster with vanilla base and he got small cookie butter with chocolate base. Everything was so wrong. I don't know how to mess up order like that. I hated to tell the guy who made ice cream that he made wrong one also I didn't wanna wast food either. So I just kept mine and showed him the receipt what we got. And told him to remake only his. But he still gave him the wrong size cookie butter. Also while he's making ice cream, he was on the phone and looked like unprofessional. I was so disappointed.
Atmosphere: 1
Food: 1
Service: 1
I was not sure I was going to like this place but it turns out I love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roll, Cookie Monster, Gone Bananas, By the Campfire Rolled Ice Cream
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