Dunkin'

5757 W Monee Manhattan Rd, Monee
(815) 907-5599

Recent Reviews

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iulian zamfir

Sweet addiction

Atmosphere: 3

Food: 3

Service: 4

Nathan Martin

Let’s see, i got a large latte with EXTRA espresso and a medium one with the normal amount of espresso…. I can’t tell the difference, can you? But the cashier said the large one has the extra…. If y’all gonna charge 2 bucks for the shot, PUT IN THE EXTRA SHOT but they did have truck parking so that was nice

Atmosphere: 5

Food: 1

Service: 2

Recommended dishes: Iced Latte

Tammy Honn

2 boys were working. The music over head was offensive, made our drinks with old coffee, never said a word to use when the drinks were done. We ordered 7 drinks and spent $30. I had to throw 3 of them out. Awful!!

Atmosphere: 1

Food: 1

Service: 1

Boge Owens

I go to this Dunkin’ every day before work. Same place, same routine. You’d think that would mean consistency, but every time I order something other than coffee, it feels like they purposely mess it up.

Today, I finally saved enough points for a matcha drink. Asked for light ice so it wouldn’t get watered down. Instead, they packed the cup with ice and barely any matcha. Less liquid wouldn’t have been bad if it was actually what I ordered.

The $6 meal deal was another mistake. The croissant was stale and smelled off, just like the box it came in. The hash browns were mushy to the point of falling apart, like they had been in rhe heating tray all day.

And I know why it smelled. It’s the ovens. I used to work here. When they don’t get cleaned, everything picks up that burnt, old smell. If management ever reads this, clean the ovens. I

I keep coming back for the coffee, but I need to stop expecting anything else to be good. Two stars. One for the caffeine keeping me sane and one for the small hope that someone fixes this.

Atmosphere: 1

Food: 1

Service: 1

Brian Hannig

This Dunkin used to be great, the girls who work there were super efficient and friendly. Rolled very far downhill after they hired the two new window girls on the morning shift. Im amazed how many times they’ve f’d up a large hot coffee. I would avoid

Jake Stlouis

Food is good. Everything I go there I feel rushed. I can't get my order out without the loud mouth behind the speaker talking over me. Then I order a sandwich along with about 3 others, and she keeps asking if I want the first sandwich I ordered.... I said yes calmly. After proceeding with my 3rd sandwich she then proceeded to ask if I still wanted the first sandwich. I don't know what the issue was but if I ordered something why would I not want the sandwich..... like yes I do want it that's why I'm here ordering.... idk. I've been a couple times but if you can pick and choose I would pick somewhere else. I called to just tell them they missed the same sandwich the lady kept asking if I wanted. She called back and said "I asked 3 times if you wanted that sandwich and you said no and we're not charged for it. If you want to come back and pay for it you can get it......" I just hung up. Every time I go there, there is issues somewhere. I would suggest to avoid!

Atmosphere: 1

Food: 4

Service: 1

Chenoa Hryniowiecki

My hash browns were litteraly still frozen food is terrible

Halibuddy Snuffy

RUDE...I go here almost every morning before work, and the girls here are so rude. I can't wait until until the Starbucks across the street opens... hopefully they are friendlier than this Dunkin' donuts

Kid-friendliness: Employees are very rude

Atmosphere: 1

Food: 5

Service: 1

Griffin Swick

God food poising this morning from iced coffee...

Atmosphere: 1

Food: 1

Service: 1

[email protected] midnight69

Had a long line, and moved very quickly.

Atmosphere: 3

Service: 4

Recommended dishes: Munchkins Donut Hole Treats, Croissant

C. Gaston

Rude staff.

Service: 1

Lloyd Christmas

Some of them don’t understand that the order numbers need to match up. Make sure you’re getting what you pay for. They won’t

Anajely Franco

I had called several times to this exact location and yet they did not pick up the phone. Bad customer service.

John Beaulieu

Go in for the $6 meal deal, and they are out of hash browns. Won’t substitute a donut for those. So I say ok, just give me the sandwich and coffee. Then the “$6 meal deal” isn’t $6 anymore because they don’t have hash browns. So it’s almost $9. Thanks a lot Kyle. Never coming back to this Dunkin again.

Service: 1

stacia mcdonald

Outstanding service with a smile. Great coffee!

Atmosphere: 5

Food: 5

Service: 5

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