They are deff doing something right! 10/10 two times now!!! Yayyy! Keep it up!!!
Atmosphere: 5
Food: 5
Service: 5
kris socha
I visited this location this evening to pick up a quick meal for my family at home. Upon entering, I found no other customers in the order area, yet I experienced a significant delay before my order was taken. I observed at least three drive-through customers receive their orders while I waited. I timed the wait just to place my order at over five minutes. The total time spent in the restaurant was excessive for a fast-food establishment. This lengthy wait prompted me to look at this location's online reviews, where I noticed a recurring pattern of unaddressed customer concerns. This apparent lack of management oversight was reflected in the restaurant's condition, which was in need of cleaning, and in the performance of the staff, who appeared to require additional training on the management side. My final bill was $29, a price that did not feel justified given the poor service and overall experience. Regrettably, this will be our family's final visit to this location. I would invite management or corporate representatives to verify the events of this evening by reviewing their security camera footage. While I am open to discussing this further, the lack of response to previous customer feedback suggests this may not be a priority.
Atmosphere: 2
Food: 1
Service: 2
Dan Moorehouse
While the staff were nice and the place was generally clean the food was marginal. The deluxe chicken sandwich was very thin with a weird texture and little flavor. The soda seemed off flavor. Maybe because the soda machine was old and rusty. In addition all the windows were covered over due to construction. The wait was a bit long. 15 minutes as we were the only customers in the dining area. BK. You can do better.
Atmosphere: 3
Food: 2
Service: 3
Rob Cook
Food was do hot could feel the heat through the bun.
Food: 5
Service: 5
Valerie Huber
I got the wrong food
Food: 3
Service: 2
Sue Mueller
It was good
Cheyenne Trout
Ordered chicken nuggets and a cheese burger. They didn’t give me any sauce for my nuggets and there was mold on my burger bun.
Cheyenne Steines
Ordered chicken nuggets and a cheese burger. They didn’t give me any sauce for my nuggets and there was mold on my burger bun.
Atmosphere: 2
Food: 1
Service: 2
Maria Rodriguezh
Two time I order Dbl whopper whit shees they give me normal whopper no shees 😤
Atmosphere: 1
Food: 1
Service: 1
Becky Bridges
No issues making my order, woman was friendly, but my burger was cold as hell and I ordered a spicy crispy chicken and got a plain rubbery chicken. Way too much salt on the french fries and for me to say that is saying something. No care in assembling or preparing anything.
2 nights ago I wanted the Wednesday whopper meal and they failed to everyone until the drive-thru was full that they can’t make burgers ! Why is it called Burger King? Tonight I went to get 2 Wednesday whopper meals and ordered them waited 17 minutes in the drive thru , went up to pay finally and three employees were pissed off and giving us mean looks and throwing peoples food in the bags seen all three employees that came to the window with not our order. Then after paying $25 for 2 meals got home the food was so disgusting looking like someone picked it out of the trash and they were not made correct at all one was supposed to be specific order and one was normal. I called to talk to the mgr and her name was Courtney , she said you can come back , sorry but no one wants to drive back and spend more gas on there mess up . We pay them to make our food right the first time . I guess ( we do it wright because we do it twice ) . I would love to not talk to a mgr I really would like it if the franchise owner could know about this anyone know who it is ?
Atmosphere: 1
Food: 1
Service: 1
Hunter Boyd
I asked for 2 Whoppers, add cheese and no onion. they gave me 2 whopper juniors, with onion, and no cheese.
Atmosphere: 3
Food: 1
Service: 3
Viola Grant-Cole
Friendly and Professional staff, Chow was worth waiting for. Lighting caused a surge in Galesburg, and their computers all reset. It was worth the wait... filling and hearty helpings of fries.
They are deff doing something right! 10/10 two times now!!! Yayyy! Keep it up!!!
Atmosphere: 5
Food: 5
Service: 5
I visited this location this evening to pick up a quick meal for my family at home. Upon entering, I found no other customers in the order area, yet I experienced a significant delay before my order was taken. I observed at least three drive-through customers receive their orders while I waited.
I timed the wait just to place my order at over five minutes. The total time spent in the restaurant was excessive for a fast-food establishment. This lengthy wait prompted me to look at this location's online reviews, where I noticed a recurring pattern of unaddressed customer concerns.
This apparent lack of management oversight was reflected in the restaurant's condition, which was in need of cleaning, and in the performance of the staff, who appeared to require additional training on the management side. My final bill was $29, a price that did not feel justified given the poor service and overall experience.
Regrettably, this will be our family's final visit to this location. I would invite management or corporate representatives to verify the events of this evening by reviewing their security camera footage. While I am open to discussing this further, the lack of response to previous customer feedback suggests this may not be a priority.
Atmosphere: 2
Food: 1
Service: 2
While the staff were nice and the place was generally clean the food was marginal. The deluxe chicken sandwich was very thin with a weird texture and little flavor. The soda seemed off flavor. Maybe because the soda machine was old and rusty. In addition all the windows were covered over due to construction. The wait was a bit long. 15 minutes as we were the only customers in the dining area. BK. You can do better.
Atmosphere: 3
Food: 2
Service: 3
Food was do hot could feel the heat through the bun.
Food: 5
Service: 5
I got the wrong food
Food: 3
Service: 2
It was good
Ordered chicken nuggets and a cheese burger. They didn’t give me any sauce for my nuggets and there was mold on my burger bun.
Ordered chicken nuggets and a cheese burger. They didn’t give me any sauce for my nuggets and there was mold on my burger bun.
Atmosphere: 2
Food: 1
Service: 2
Two time I order Dbl whopper whit shees they give me normal whopper no shees 😤
Atmosphere: 1
Food: 1
Service: 1
No issues making my order, woman was friendly, but my burger was cold as hell and I ordered a spicy crispy chicken and got a plain rubbery chicken. Way too much salt on the french fries and for me to say that is saying something. No care in assembling or preparing anything.
Restaurantji Recommends
Madison is the best.
2 nights ago I wanted the Wednesday whopper meal and they failed to everyone until the drive-thru was full that they can’t make burgers ! Why is it called Burger King? Tonight I went to get 2 Wednesday whopper meals and ordered them waited 17 minutes in the drive thru , went up to pay finally and three employees were pissed off and giving us mean looks and throwing peoples food in the bags seen all three employees that came to the window with not our order. Then after paying $25 for 2 meals got home the food was so disgusting looking like someone picked it out of the trash and they were not made correct at all one was supposed to be specific order and one was normal. I called to talk to the mgr and her name was Courtney , she said you can come back , sorry but no one wants to drive back and spend more gas on there mess up . We pay them to make our food right the first time . I guess ( we do it wright because we do it twice ) . I would love to not talk to a mgr I really would like it if the franchise owner could know about this anyone know who it is ?
Atmosphere: 1
Food: 1
Service: 1
I asked for 2 Whoppers, add cheese and no onion. they gave me 2 whopper juniors, with onion, and no cheese.
Atmosphere: 3
Food: 1
Service: 3
Friendly and Professional staff, Chow was worth waiting for. Lighting caused a surge in Galesburg, and their computers all reset. It was worth the wait... filling and hearty helpings of fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Ring
Fix the damn wait.
Atmosphere: 1
Food: 1
Service: 1
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