Pizza Hut

837 N Main St, Monmouth
(309) 734-8474

Recent Reviews

Sort by
Pamela Jern

I ordered online. The pizza tasted fine and was hot on arrival but when I picked up my second piece there was a black hair stuck to the bottom of it. đŸ€ą I’m sorry but that just ruins it for me.

Vegetarian options: Have vegetarian pizzas

Food: 2

Recommended dishes: Cinnamon Sticks

Gage Wubben

Delivery drive rude as hell, didn't follow the instructions and pounded on my door like a cop searching for a fugitive then proceeds to run their mouth as they walk away from my door after i told them to leave it at the door like the instructions said and then floored it away after parking in my front yard

Atmosphere: 1

Food: 4

Service: 1

Jose Pinedo

I got kinda sick from it
But it was good

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Breadsticks, Buffalo Chicken Pizza, Cheese Sticks, Marinara, Roasted Garlic Cheese Sticks

Jody Martin

I would like to discuss with regional mgr. (last time there was problem, store mgr said to always call store first to solve before reaches regional). BTW, I order so frequently (1-2 times per week, embarrassingly) that they/ female mgr knows me and we work together so often that we’ve fine-tuned pizza to my specs—she even calls me every time she has questions because she wants it to be just right. But a last order WAS SO PERFECT so I couldn’t wait to order again. Then delivered (doordash which is fine—but usually female mgr drives it over). When I opened box , I knew right away because so pale and limp—I’m sure average bland boring pizza that most everyone gets (and you wonder why $/ business goals not met). I’M SURE NO ONE PAID ANY ATTENTION TO MY SPECIAL INSTRUCTIONS!! Not hard if follow and turns out pretty good. So I called—someone finally answered and immediately hung up. Your auto call-back called ME so when we connected again he hung up immediately. At one point he knew I wanted to talk to female mgr—is she there?—“yes” then changed to “no” when I asked to speak with her—and he immediately hung up again. Trying to give benefit of doubt, I tried 3-4 more times and again hung up immediately and then they just didn’t answer at all. So I decided to let it ring until they did answer—AND NO ONE EVER ANSWERED—so finally I just left ringing for 2+ HOURS!! And nothing. It was late, by then 10:05p said they had closed as they skampered out the door THEN SHIFT PROBABLY OVER AND NO REAL BENEFIT TO ANSWER (because they had date at 10:15p)—but couldn’t they just answer that they heard me and to say call next day. Not perfect, but at least satisfactory or possibly right then CONNECT with REGIONAL office. I don’t have photo because probably looks like photo in instruction manual—average bland looking which correlates with public perception. I have an entire fridge filled with gourmet vegan meals—sent me from east coast co SAKARA—which if I ordered 3 meals/ day for
5 days—for $450+/ week!! So it better be better worth it to cheat!! Last night, benefit of the doubt BUT customer service not even close—but I had been treated so badly. Since I truly am vegan, I don’t want coupon for another pizza (and NOT EASY TO GIVE AWAY). So I will feel valued as customer, please credit my card for actual amount of $30–a small expense for positive PR.
Thank you,
(Previously very loyal and convenient customer—with big megaphone)
Jody

Atmosphere: 1

Food: 1

Service: 1

Pat Gray

No alcohol sticky floors dirty bathroom

Atmosphere: 2

Food: 4

Service: 4

Anthony Collins

Left on hold after taking my order then said was close we I went to pay

Service: 1

Recommended dishes: Cinnamon Sticks

montyjoel

We arrived just after 1 on a Saturday. We were greeted and seated immediately. Our waitress was super nice and attentive. The pizza and wings were delicious and the soda was perfect. We had a great dine in experience. I would highly recommend and I would definitely go back.

Atmosphere: 5

Food: 5

Service: 5

Ed Beavers

I got a melt sandwich, and it was not even worth it, basically two thin crust pizza dough with hardly any middle to it ,over cooked and super oilyMy daughter got chicken Alfredo and she said it was great, but her bread sticks was over cooked.

Atmosphere: 4

Food: 2

Service: 4

Jason Lybarger

Online ordering sucks. It kept putting us back to the main screen. Big pain. There's one of the reasons I hardly ever order there. I even tried to call. They put me on hold and forgot me.

Eric Manuel

Great place is you want great pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breadsticks, Marinara

David Skaggs

It has been more than a couple years that I've been there. Ordered the chicken fettuccine alfredo, even asked for extra chicken. There were plenty of noodles, and okay on the sauce. But really really had to look for the chicken. There was hardly any at all. It's one thing to ask for a fettuccine alfredo, but when you ask for chicken fettuccine alfredo you expect to find some chicken in it!!!

Food: 1

Service: 3

Royce Barraza

The best wings

Sabrina Young

Good service! Hot food!

Sandra DeWeese

I love our local Pizza Hut! Great service and the food is wonderful. I highly recommend!

Terry Swigert

Went to pick up order, there were two employees outside on a smoke break. I went to pick-up window and had to wait quite a while before anyone came to window. If employee shortage is so bad only have 1 employee go on break at a time. They can socialize after work.

Loading...