This place is three minutes away from my house but there took 2hours to deliver my pizza so it’s unacceptable n I am looking for refund.
Service: 1
jane argamaso
Awful and poor customer service. I ordered online and when one of my order is missing. They told me they will just give me credit for next time… well there would be no next time. The staff just hang up and when I tried calling again they were not picking up. Rude and unapologetic.If theres zero star I would have rate zero!
Atmosphere: 1
Service: 1
Mark Fernando
Great place to get some food
Atmosphere: 4
Food: 4
Service: 4
Gerti dimo
I provided feedback about my experience and the answer was just an automated response. Will not go back to this store
Aliyah Henderson
Whoever the so called “manager” is at this establishment is absolutely unprofessional. Just cussed me & doordash out & pocketed the money for my order that I paid & never received. Called me every name under the sun & DoorDash will also be filing a report. She needs to lose her job immediately & as soon as I find the district operators number I’ll be making sure that’s done (:
Lemont Wireless
Terrible service. Morning Management people are the worst. Never ordering from this place again.
Mario Vankinscott
This location is great. I tip as well as possible whenever I eat out, surely this is added motivation for premium service.
Atmosphere: 4
Food: 4
Service: 4
Mir Ali
Great taste
Atmosphere: 5
Food: 5
Service: 5
Rosh Pat
If I could give this place 0 stars I would. We ordered three pizzas and wings “well done”. In the past they’ve been under cooked but they were burnt tonight. We called to complain and instead of apologizing we were told it was our fault. If well done means burnt why was one under, one half well done, and the rest burnt… Would have loved just a sincere apology but was told that we would probably still eat the pizzas and even if we brought it back it would be deemed well done like we asked for. Half our guests didn’t eat. The kids were forced to eat half the slices that weren’t fully dried out and hard, seemed somewhat edible. Service is ridiculous. We even said we’d send pictures or bring them the next day since we don’t live near. Will never be giving this location our money. At least Dominos throws in a new pizza and a refund. Beyond dissatisfied with the food but more disappointed with the workers here. It’s just pizzas, like be for real. We ain’t asking for free new ones, just a refund and an apology for a waist of time and money. Ino Hernandez… should be re educated on customer service and how to talk to people.
Atmosphere: 1
Food: 1
Service: 1
Hameeda
had one of the worst experiences ever at this Pizza Hut. The employees were extremely rude, unprofessional, and acted like they didn’t care about customers at all. When I asked a simple question about my order, they rolled their eyes and gave me attitude. They were talking and laughing among themselves instead of helping customers, and the way they handled the food looked careless. It’s shocking how disrespectful and unfriendly they were — no greetings, no smiles, and zero effort to make the experience pleasant. I’ll never come back here, and I wouldn’t recommend this location to anyone.
I don’t know what happened to Pizza Hut, but this was the worst experience I’ve ever had with a pizza place. The pizza arrived looking like it had been stepped on, barely warm, and the cheese had all slid to one side like it was trying to escape. The crust was dry like cardboard, and the sauce tasted like watered-down ketchup. To make things worse, my order was missing the drink I paid for, and when I called, I was put on hold for 15 minutes before someone finally answered—only to tell me they “couldn’t do anything” and hung up.
Honestly, I wouldn’t feed this to my worst enemy. Total waste of money, time, and appetite. Never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Hira M
Employees have a fit they go around throwing!! I wish I could give them negative stars!!
Atmosphere: 1
Food: 1
Service: 1
Jose Caraballo
Under new management , walked in placed order, was out the door with the correct hot order in less than 15 min.
Atmosphere: 4
Food: 5
Service: 5
Ahmed Z.
Too expensive for a very normal pizza.
Atmosphere: 3
Food: 1
Service: 4
Keepingit Real
Pizza is good. Try there $2 pan pizza special on Tuesdays
This place is three minutes away from my house but there took 2hours to deliver my pizza so it’s unacceptable n I am looking for refund.
Service: 1
Awful and poor customer service. I ordered online and when one of my order is missing. They told me they will just give me credit for next time… well there would be no next time. The staff just hang up and when I tried calling again they were not picking up. Rude and unapologetic.If theres zero star I would have rate zero!
Atmosphere: 1
Service: 1
Great place to get some food
Atmosphere: 4
Food: 4
Service: 4
I provided feedback about my experience and the answer was just an automated response. Will not go back to this store
Whoever the so called “manager” is at this establishment is absolutely unprofessional. Just cussed me & doordash out & pocketed the money for my order that I paid & never received. Called me every name under the sun & DoorDash will also be filing a report. She needs to lose her job immediately & as soon as I find the district operators number I’ll be making sure that’s done (:
Terrible service. Morning Management people are the worst. Never ordering from this place again.
This location is great. I tip as well as possible whenever I eat out, surely this is added motivation for premium service.
Atmosphere: 4
Food: 4
Service: 4
Great taste
Atmosphere: 5
Food: 5
Service: 5
If I could give this place 0 stars I would. We ordered three pizzas and wings “well done”. In the past they’ve been under cooked but they were burnt tonight. We called to complain and instead of apologizing we were told it was our fault. If well done means burnt why was one under, one half well done, and the rest burnt… Would have loved just a sincere apology but was told that we would probably still eat the pizzas and even if we brought it back it would be deemed well done like we asked for. Half our guests didn’t eat. The kids were forced to eat half the slices that weren’t fully dried out and hard, seemed somewhat edible. Service is ridiculous. We even said we’d send pictures or bring them the next day since we don’t live near. Will never be giving this location our money. At least Dominos throws in a new pizza and a refund. Beyond dissatisfied with the food but more disappointed with the workers here. It’s just pizzas, like be for real. We ain’t asking for free new ones, just a refund and an apology for a waist of time and money. Ino Hernandez… should be re educated on customer service and how to talk to people.
Atmosphere: 1
Food: 1
Service: 1
had one of the worst experiences ever at this Pizza Hut. The employees were extremely rude, unprofessional, and acted like they didn’t care about customers at all. When I asked a simple question about my order, they rolled their eyes and gave me attitude. They were talking and laughing among themselves instead of helping customers, and the way they handled the food looked careless. It’s shocking how disrespectful and unfriendly they were — no greetings, no smiles, and zero effort to make the experience pleasant. I’ll never come back here, and I wouldn’t recommend this location to anyone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don’t know what happened to Pizza Hut, but this was the worst experience I’ve ever had with a pizza place. The pizza arrived looking like it had been stepped on, barely warm, and the cheese had all slid to one side like it was trying to escape. The crust was dry like cardboard, and the sauce tasted like watered-down ketchup. To make things worse, my order was missing the drink I paid for, and when I called, I was put on hold for 15 minutes before someone finally answered—only to tell me they “couldn’t do anything” and hung up.
Honestly, I wouldn’t feed this to my worst enemy. Total waste of money, time, and appetite. Never ordering here again.
Atmosphere: 1
Food: 1
Service: 1
Employees have a fit they go around throwing!! I wish I could give them negative stars!!
Atmosphere: 1
Food: 1
Service: 1
Under new management , walked in placed order, was out the door with the correct hot order in less than 15 min.
Atmosphere: 4
Food: 5
Service: 5
Too expensive for a very normal pizza.
Atmosphere: 3
Food: 1
Service: 4
Pizza is good. Try there $2 pan pizza special on Tuesdays
Atmosphere: 4
Food: 4
Service: 4
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