bad customer service .unprofessional employee.rude.never go back
Atmosphere: 1
Food: 1
Service: 1
Chris Pink
The manager seems to micro manage too much. I he cashier and other employe seemed to be happy before he was at the store.
Atmosphere: 2
Service: 2
Jessica Trboyevich
Passing through and felt like pizza for lunch. The cashier was very nice and helpful. Our pizza was ready pretty quickly and it was good. Maybe not the best Pizza Hut pizza we’ve ever had, but no negative complaints either.
Atmosphere: 3
Food: 3
Service: 5
Manthushi Eshanya
Such an irresponsible guy at the cashier. I waited for my order for hour for no reason. He had the order in the warmer and thought Its not ready and I waited for a hour. There were more than 6 other customers waiting. And he was wearing AirPods, not answering customer questions.
Atmosphere: 1
Food: 2
Service: 1
Amna saleem
Terrible customer service. The cashier only rang me up for a Pepsi and not the pizza that I ordered via the app and chose to pay at the store, i didn’t pay too much attention while paying and left without a receipt, when they called me to inform me that he didn’t charge me for the pizza and to come back and pay. I went back to pay within a few minutes. And after paying with Apple Pay. The guy gave me a thumbs up signaling that it’s done, so I left. Few hours later the manager Joanna calls me accusing me of not paying for the pizza and threatening to report me, instead of asking her employee and holding him accountable for not doing his job right of collecting payment before handing over the pizza, she repeatedly threatened me and talked very very rudely. This is unacceptable behavior. Train your managers and employees better.
Atmosphere: 1
Food: 1
Service: 1
Whirlwind
i felt sick after eating their pizza
Atmosphere: 1
Food: 1
Service: 1
Habib Vepayew
Not on time cooking,,service so bad
Atmosphere: 1
Food: 1
Service: 1
Jeffery Sok
Sometimes you have to wait for your pizza. Seems like there short help.
The worst pizza ever!!! No salt, they changed the taste and made it even smaller! Expensive too for nothing .
Atmosphere: 1
Food: 1
Service: 1
Ashna Rimal
I have never been so upset in my life. I ordered online to pick up, they said it would be ready in about 15 minutes. I got there about 15 minutes later and they had no idea I even placed an order, despite the order screen stating my order was ready. They made me wait an additional 10 minutes to make the food. When I finally went home with the food it was the most DISGUSTING thing I’ve ever seen. The sauce was leaking out of the pizza, there was a pool of oil on top of the pizza, there was oil leaking out from the bottom of the box, the toppings were put on haphazardly, and the pizza was not cooked properly. The crust was still doughy, the cheese was congealed on top, the pepperoni wasn’t cooked all the way through, the sauce hadn’t set at all, and the pizza was ice cold despite the box being warm. This was the worst experience I’ve ever had in any food establishment. I tried contacting customer service and answered all their questions, I even provided pictures. They said “sorry” and told me they would contact me for further assistance, they never contacted me and I just wasted my money. The food was so inedible I had to throw the whole thing out. I don’t think I’ll ever want pizza from Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
Skim
I walked in and immediately felt like the atmosphere had bad vibes the guy came up to me was slightly rude but I understand since he is literally the only person in the store but the pizza came out dry barely any sauce was in the pizza the bread sticks were barely cut and the pizza itself was so thin by the time I got home it was cold
bad customer service .unprofessional employee.rude.never go back
Atmosphere: 1
Food: 1
Service: 1
The manager seems to micro manage too much. I he cashier and other employe seemed to be happy before he was at the store.
Atmosphere: 2
Service: 2
Passing through and felt like pizza for lunch. The cashier was very nice and helpful. Our pizza was ready pretty quickly and it was good. Maybe not the best Pizza Hut pizza we’ve ever had, but no negative complaints either.
Atmosphere: 3
Food: 3
Service: 5
Such an irresponsible guy at the cashier. I waited for my order for hour for no reason. He had the order in the warmer and thought Its not ready and I waited for a hour. There were more than 6 other customers waiting. And he was wearing AirPods, not answering customer questions.
Atmosphere: 1
Food: 2
Service: 1
Terrible customer service. The cashier only rang me up for a Pepsi and not the pizza that I ordered via the app and chose to pay at the store, i didn’t pay too much attention while paying and left without a receipt, when they called me to inform me that he didn’t charge me for the pizza and to come back and pay. I went back to pay within a few minutes. And after paying with Apple Pay. The guy gave me a thumbs up signaling that it’s done, so I left. Few hours later the manager Joanna calls me accusing me of not paying for the pizza and threatening to report me, instead of asking her employee and holding him accountable for not doing his job right of collecting payment before handing over the pizza, she repeatedly threatened me and talked very very rudely. This is unacceptable behavior. Train your managers and employees better.
Atmosphere: 1
Food: 1
Service: 1
i felt sick after eating their pizza
Atmosphere: 1
Food: 1
Service: 1
Not on time cooking,,service so bad
Atmosphere: 1
Food: 1
Service: 1
Sometimes you have to wait for your pizza. Seems like there short help.
Atmosphere: 4
Food: 4
Service: 3
Very bad pizza
Atmosphere: 1
Food: 1
Service: 1
The worst pizza and service ever
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The worst pizza ever!!! No salt, they changed the taste and made it even smaller! Expensive too for nothing .
Atmosphere: 1
Food: 1
Service: 1
I have never been so upset in my life. I ordered online to pick up, they said it would be ready in about 15 minutes. I got there about 15 minutes later and they had no idea I even placed an order, despite the order screen stating my order was ready. They made me wait an additional 10 minutes to make the food. When I finally went home with the food it was the most DISGUSTING thing I’ve ever seen. The sauce was leaking out of the pizza, there was a pool of oil on top of the pizza, there was oil leaking out from the bottom of the box, the toppings were put on haphazardly, and the pizza was not cooked properly. The crust was still doughy, the cheese was congealed on top, the pepperoni wasn’t cooked all the way through, the sauce hadn’t set at all, and the pizza was ice cold despite the box being warm. This was the worst experience I’ve ever had in any food establishment. I tried contacting customer service and answered all their questions, I even provided pictures. They said “sorry” and told me they would contact me for further assistance, they never contacted me and I just wasted my money. The food was so inedible I had to throw the whole thing out. I don’t think I’ll ever want pizza from Pizza Hut again.
Atmosphere: 1
Food: 1
Service: 1
I walked in and immediately felt like the atmosphere had bad vibes the guy came up to me was slightly rude but I understand since he is literally the only person in the store but the pizza came out dry barely any sauce was in the pizza the bread sticks were barely cut and the pizza itself was so thin by the time I got home it was cold
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks, Pepperoni Lover's Pizza
Communication was difficult
Atmosphere: 1
Food: 4
Service: 1
I ordered delivery 3 times and each time the pizza came hot and fresh thank you keep making good delicious pizza
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Create Your Own Pizza
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