Chili's Grill & Bar
4511 Broadway St, Mt Vernon
(618) 244-4687
Recent Reviews
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Food was dry and overcooked. Service was good.
Atmosphere: 3
Food: 3
Service: 4
Great Chilis location
Atmosphere: 5
Food: 5
Service: 5
Kinda cluttered but the food was fine and the service was ok.
Atmosphere: 3
Food: 4
Service: 3
Stopped in for a bit after our long trip, we sat at the bar and seen about 5-7 team members just chit chatting away. There wasn’t anyone at the bar so it took a bit for someone to acknowledge us or even take our drink order.
When someone did come, we got our drinks then waited….. and waited. We finally ordered food and we waited and waited. Everyone around us was being served pretty quickly so not sure why no one was at the bar attending.
The server was nice and pleasant but when you see a hunch of folks just chatting away in a circle of Birds Eye view, I would expect that someone come right over to even acknowledge and say “hey, we’re changing shifts. But your server will be right with you.”
Overall food was good just not the service.
Atmosphere: 3
Food: 4
Service: 3
It was too loud and chaotic for this old gal. One off duty employee was intoxicated and sharing her day very loudly.
Dietary restrictions: NOT a low calorie restaurant
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chips & Salsa
Service was great what I didn't love is being charged for games we never even played yet was charged 2.99 when I looked online at others reviews they have had same problems so this is currently an on going issue. Even if we did play games nothing ever says your being charged no signs at table or around area unacceptable if you ask me
Atmosphere: 4
Food: 5
Service: 4
We are from out of town staff was great food was not good atmosphere needed cleaned
Atmosphere: 4
Food: 2
Service: 5
My team was traveling to a track meet and we stopped here for food! The waitress was wonderful and she made our experience great. The bathrooms were not too dirty although the towels were out.
Overall our experience was good and service was excellent!!!
Atmosphere: 4
Food: 4
Service: 4
I always have a great experience in chilli’s overall. But not this time at this location specifically.
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Chips & Salsa, Fajita Trio, Chili, Fries, Steak
Ordered a burger....it wasn't bad or great, it just had soooo much meat. The women's bathroom stalls has huge gaps where you can see right in! That's weird. But overall, not a bad place to eat 5 pounds of beef and pork.
Restaurantji Recommends
Giving this place a one star is being generous. One of the worst dining experience my fiancé and I ever had. Gave us old oily crumbs for chips, then both entrees were completely wrong. Ended up taking my steak back 3 times ! And still got it wrong. My sides were disgusting, do not waste your money here! Never will go back, spend your money somewhere with decent food like trackside.
Atmosphere: 1
Food: 1
Service: 1
We chose a local Chilis close to where we were staying to watch the game last night. The food was good. I have to say our waitress was on point last night. Great attitude, extra effort. It's not something I'd expected at Chili's. Thank you.
Atmosphere: 3
Food: 3
Service: 5
There food was terrible and not cooked properly and thoroughly soon as I finished and stepped out side I threw my guts up in the parking lot and the waitress was very rude and ignored a lot of request and complained that she got no tip after the attitude she presented during the meal and the amount of times she kept rolling her eyes. (THE WAITRESS NAME IS SHAYLA)
Atmosphere: 1
Food: 1
Service: 1
Great Burger and Fries
Food was not nearly as good as my hometown chilis. Blonde server was extremely nice and very attentive!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chips & Salsa, Chicken Enchilada Soup, Steak, Skillet Queso
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