Night and day service from the other chilies we have visited. First, we were greeted by hostess holding the door, which was great. When we however, asked her if she could set us around the corner because we had a handicap person with us she said she’s been told by management she could only set groups of five or more at a six table. I asked about the four top table that was closer and she said that one is broken. She thought about it for a short while and said well I guess I don’t think my manager will be too mad at me and sat us at the 6top. Our server came to the table and she definitely wasn’t personable or even happy to be at work? She took her order. When I received my beer by someone other than her, I asked if it was the 22 ounce that I ordered. She said she wasn’t sure. She said she would ask the bartender. Another employee walked by and I asked her the same question. She said she wasn’t sure and she would ask the bartender as well. Eventually, our server came by with no answers from the other two and she also was unsure. She double checked and said that she rang it in wrong. She did not offer to have any solution so I asked if she could correct it? She brought me back a different beer that was an inch or two from the top. Basically the same beer I just had in a larger glass. The food for the most part was good as always, although the appetizer was not fully deep-fried and slightly cold. We will be back to other chilies however we would encourage management to maybe look at some training at this location. Their three for me deals are amazing and typically have the best mozzarella pull :)
Atmosphere: 4
Food: 4
Service: 1
Sandra Atkinson
The server was very attentive. My steak was not cooked to perfection. She took it back for a retire and now it tastes delicious.
Atmosphere: 5
Food: 4
Service: 5
Casey Hodge
Great food and the best service we have had at a restaurant in a very long time. Our waitress, Maddie, was amazing. Drinks stayed full and she was there for anything we needed. We had the honey chipotle chicken crispers.
Atmosphere: 5
Food: 5
Service: 5
Jaime
I ordered through the app. I did not receive all of my order. I called the doordash person. They told me to call Chili's. I have called 4 different times since my order was delivered. Every time I am on hold for a while, then hung up on before anyone says anything. It would be nice to get the rest of my $50 + order
Atmosphere: 5
Food: 5
Service: 1
Charlie Duncan
People don't understand why you're put on a 30 minute wait list and there are 12 open tables. Saturday night at 5:05.
Service: 1
David Duncan
Well, we have a 20 minute wait on a frigging Saturday night at 5:05 pm and there is 8 to 10 tables open. We are told they don’t have enough servers! I knew there was a reason I don’t do Chilis!
Service: 1
Brian Ashleman
They make you tip when you do online orders. And when we got our food, it was cold.
Atmosphere: 1
Food: 1
Service: 1
Anthony Lee Villarreal
I received a free meal for veterans Day it was delicious the burger alone was an inch thick aside from the dressing and buns, fries were nice and crispy making a perfect meal
Atmosphere: 5
Food: 5
Service: 5
Cheryl Buckley
Steak was ordered medium rare and was well done and tough. Both meals were barely warm in temperature. This was a take out order so unable to return or ask for another steak. We are staying in a hotel just across the street
Place was so empty, yet there was over a 20 min wait. Food was brought out wrong, then took over 20 minutes to get tue correct order. Won't be back to this location. At least the waitress was attentive.
Atmosphere: 5
Food: 3
Service: 3
MiaB
Food subpar, bartender very friendly.
Atmosphere: 3
Food: 2
Service: 5
Jason Anderson
The food was good have a really good lunch deal or 3 for 10.95. Service overall was good. No wait and very clean.
Atmosphere: 5
Food: 5
Service: 5
Chelsea Joseph
Food was okay - reminded me why I don’t eat at restaurants like this. Server was very nice but location was understaffed. They had a second hostess walking around doing nothing while our server was helping to wash dishes.
Atmosphere: 4
Food: 3
Service: 4
Shelby G
It was great! Fast service and amour waitress was super quick and very in top of all her tables.
Night and day service from the other chilies we have visited. First, we were greeted by hostess holding the door, which was great. When we however, asked her if she could set us around the corner because we had a handicap person with us she said she’s been told by management she could only set groups of five or more at a six table. I asked about the four top table that was closer and she said that one is broken. She thought about it for a short while and said well I guess I don’t think my manager will be too mad at me and sat us at the 6top. Our server came to the table and she definitely wasn’t personable or even happy to be at work? She took her order. When I received my beer by someone other than her, I asked if it was the 22 ounce that I ordered. She said she wasn’t sure. She said she would ask the bartender. Another employee walked by and I asked her the same question. She said she wasn’t sure and she would ask the bartender as well. Eventually, our server came by with no answers from the other two and she also was unsure. She double checked and said that she rang it in wrong. She did not offer to have any solution so I asked if she could correct it? She brought me back a different beer that was an inch or two from the top. Basically the same beer I just had in a larger glass. The food for the most part was good as always, although the appetizer was not fully deep-fried and slightly cold. We will be back to other chilies however we would encourage management to maybe look at some training at this location. Their three for me deals are amazing and typically have the best mozzarella pull :)
Atmosphere: 4
Food: 4
Service: 1
The server was very attentive. My steak was not cooked to perfection. She took it back for a retire and now it tastes delicious.
Atmosphere: 5
Food: 4
Service: 5
Great food and the best service we have had at a restaurant in a very long time. Our waitress, Maddie, was amazing. Drinks stayed full and she was there for anything we needed. We had the honey chipotle chicken crispers.
Atmosphere: 5
Food: 5
Service: 5
I ordered through the app. I did not receive all of my order. I called the doordash person. They told me to call Chili's. I have called 4 different times since my order was delivered. Every time I am on hold for a while, then hung up on before anyone says anything. It would be nice to get the rest of my $50 + order
Atmosphere: 5
Food: 5
Service: 1
People don't understand why you're put on a 30 minute wait list and there are 12 open tables. Saturday night at 5:05.
Service: 1
Well, we have a 20 minute wait on a frigging Saturday night at 5:05 pm and there is 8 to 10 tables open. We are told they don’t have enough servers!
I knew there was a reason I don’t do Chilis!
Service: 1
They make you tip when you do online orders. And when we got our food, it was cold.
Atmosphere: 1
Food: 1
Service: 1
I received a free meal for veterans Day it was delicious the burger alone was an inch thick aside from the dressing and buns, fries were nice and crispy making a perfect meal
Atmosphere: 5
Food: 5
Service: 5
Steak was ordered medium rare and was well done and tough. Both meals were barely warm in temperature. This was a take out order so unable to return or ask for another steak. We are staying in a hotel just across the street
Food: 2
Caleb is excellent. Best server ever.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Place was so empty, yet there was over a 20 min wait. Food was brought out wrong, then took over 20 minutes to get tue correct order. Won't be back to this location. At least the waitress was attentive.
Atmosphere: 5
Food: 3
Service: 3
Food subpar, bartender very friendly.
Atmosphere: 3
Food: 2
Service: 5
The food was good have a really good lunch deal or 3 for 10.95. Service overall was good. No wait and very clean.
Atmosphere: 5
Food: 5
Service: 5
Food was okay - reminded me why I don’t eat at restaurants like this. Server was very nice but location was understaffed. They had a second hostess walking around doing nothing while our server was helping to wash dishes.
Atmosphere: 4
Food: 3
Service: 4
It was great! Fast service and amour waitress was super quick and very in top of all her tables.
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