I go there every time I go to MTV. Everyone has always been so nice, accommodating & welcoming. Friday a lady I have never seen there, was so rude!! I was their first customer so they weren't busy. I ordered the same thing I always order, to go.. the sandwiches were awful! We threw them away...
Atmosphere: 1
Food: 1
Service: 1
Dema Litafik
My plate and spoon were dirty and my son had a dead fly floating in his soup when the server put it on the table. We were traveling from Kentucky to Iowa and have always liked all other McAlester’s Deli’s we have eaten at. Stay away from this one. The counter attendant was nice.
Atmosphere: 3
Food: 1
Service: 3
Amber Henson
My baked potato had been sitting along time, it was dry, even with butter and sour cream. As expensive as it was.. definitely not worth it
Atmosphere: 2
Food: 2
Service: 3
Tracy Condet Coles
a Little Too Expensive! We Didn't Order Anything, We Browsed the Menu, then Left!
Parking: Easy to Find Parking Spaces
Atmosphere: 4
Benita Lato
Ariana was amazing, Very kind and friendly. What a beautiful spirit and smile she has to share with the world!!!! Love the Chicky sisters
Atmosphere: 5
Food: 5
Service: 5
D A
Thanks for the good service
Atmosphere: 5
Food: 5
Service: 5
Melinda Redmond
I went in around 2:00 PM and there were three females around the counter. On was working on something directly in front of me and did not acknowledge me at all. She finally turned without saying a word, picked up a soda and exited to the right. The remaining two were at the window where the food comes out and one was on their phone and the other was just standing there and then they started talking to each other. I was there for 10 minutes before one of them turned and took my order. The lady behind me was treated the same way. This was the worst service I have ever experienced. I will say that I love Mcallister's food and I will contine to order there in spite of what happened today.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: The McAlister's Club
Bonita Jane
not vegetarian
Vegetarian options: chili was waaaayyy too salty, was told it comes that way, not made in house. But came w bread when ordered
Atmosphere: 4
Food: 4
Service: 4
Dawn Kirby
While I was not pleased with my sandwich since the ingredients seemed sparingly placed on sandwich, the customer service team valued my feedback and offered a replacement meal. Way to go. I am looking forward to my next meal...love the Tea!!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: The McAlister's Club
M K
Soups were the major issue... completely watered down for such overpriced small proportions. The service was poor - super slow with lots of people standing around not taking order, wiping tables, etc. Bad trip, not considering coming back but may try others.
This is the best McAlisters we have been to. We travel from TN to IL to visit family and so we hit these restaurants a lot. The service was really amazing. The man who took our order was very helpful to us in ordering what we wanted and when we got our order it was exactly right. Then there was a lady there who came up to us twice to ask how our meals were and if we needed refills. Really great experience that will lead us back there again. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Broccoli and Cheddar
Alison Bauza
$8 for this. Lesson learned, never again.
Dennis Morris
Its fantastic ?
Atmosphere: 5
Food: 5
Service: 5
Beth Eddy
Was just traveling through and decided to try them out. There were 5 workers behind the counter and I stood there waiting for someone to take my order then another customer came in and was standing there with me and they acted like we were invisible waiting 15 minutes while they were getting their own drinks. Walked out and went to Panera bread where they were nice and friendly just walking in the door!
Tracy Passmore
We have been to McAlister's many times before. On June 13, 2024, at this one we had the worst service ever. We placed our order at 5:57 PM. They asked for a name for the order. We then watched other customers, who came in after us, receive their order. When our order came in, they handed it to another customer. We did not actually have our food in hand until 6:20 PM.
I go there every time I go to MTV. Everyone has always been so nice, accommodating & welcoming. Friday a lady I have never seen there, was so rude!! I was their first customer so they weren't busy. I ordered the same thing I always order, to go.. the sandwiches were awful! We threw them away...
Atmosphere: 1
Food: 1
Service: 1
My plate and spoon were dirty and my son had a dead fly floating in his soup when the server put it on the table. We were traveling from Kentucky to Iowa and have always liked all other McAlester’s Deli’s we have eaten at. Stay away from this one. The counter attendant was nice.
Atmosphere: 3
Food: 1
Service: 3
My baked potato had been sitting along time, it was dry, even with butter and sour cream. As expensive as it was.. definitely not worth it
Atmosphere: 2
Food: 2
Service: 3
a Little Too Expensive! We Didn't Order Anything, We Browsed the Menu, then Left!
Parking: Easy to Find Parking Spaces
Atmosphere: 4
Ariana was amazing, Very kind and friendly. What a beautiful spirit and smile she has to share with the world!!!! Love the Chicky sisters
Atmosphere: 5
Food: 5
Service: 5
Thanks for the good service
Atmosphere: 5
Food: 5
Service: 5
I went in around 2:00 PM and there were three females around the counter. On was working on something directly in front of me and did not acknowledge me at all. She finally turned without saying a word, picked up a soda and exited to the right. The remaining two were at the window where the food comes out and one was on their phone and the other was just standing there and then they started talking to each other. I was there for 10 minutes before one of them turned and took my order. The lady behind me was treated the same way. This was the worst service I have ever experienced. I will say that I love Mcallister's food and I will contine to order there in spite of what happened today.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: The McAlister's Club
not vegetarian
Vegetarian options: chili was waaaayyy too salty, was told it comes that way, not made in house. But came w bread when ordered
Atmosphere: 4
Food: 4
Service: 4
While I was not pleased with my sandwich since the ingredients seemed sparingly placed on sandwich, the customer service team valued my feedback and offered a replacement meal. Way to go. I am looking forward to my next meal...love the Tea!!
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: The McAlister's Club
Soups were the major issue... completely watered down for such overpriced small proportions. The service was poor - super slow with lots of people standing around not taking order, wiping tables, etc. Bad trip, not considering coming back but may try others.
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
This is the best McAlisters we have been to. We travel from TN to IL to visit family and so we hit these restaurants a lot. The service was really amazing. The man who took our order was very helpful to us in ordering what we wanted and when we got our order it was exactly right. Then there was a lady there who came up to us twice to ask how our meals were and if we needed refills. Really great experience that will lead us back there again. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Broccoli and Cheddar
$8 for this. Lesson learned, never again.
Its fantastic ?
Atmosphere: 5
Food: 5
Service: 5
Was just traveling through and decided to try them out. There were 5 workers behind the counter and I stood there waiting for someone to take my order then another customer came in and was standing there with me and they acted like we were invisible waiting 15 minutes while they were getting their own drinks. Walked out and went to Panera bread where they were nice and friendly just walking in the door!
We have been to McAlister's many times before. On June 13, 2024, at this one we had the worst service ever. We placed our order at 5:57 PM. They asked for a name for the order. We then watched other customers, who came in after us, receive their order. When our order came in, they handed it to another customer. We did not actually have our food in hand until 6:20 PM.
Atmosphere: 1
Food: 1
Service: 1
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