McDonald's

102 Potomac Blvd, Mt Vernon
(618) 242-7371

Recent Reviews

Sort by
Whitney Reynolds

If I could give this place negative stars I would. First off smelled like raw sewer as soon as you walk in. Cashier said that it's on the city.... Ok I can see that. Came in with 2 friends. All 3 of ordered the same thing, except me I asked for mayo on my sandwich. When we got our order, my sandwich not only missing mayo but ketchup and mustard and pickles. We ordered 6 cookies and got 3. So take it back to the register the girl says she can't take that one back, but offers a new one, and will bring out the rest of the cookies. Walk back to the front and my sandwich is handed to me. Wrapper was inside out, not closed, and ketchup everywhere. I got ketchup all over the front of my sweatshirt and sleeve. I put it back down and tell her how ridiculous that is. She takes this sandwich back and says she'll have them remake it, but she had an attitude. Not 2 mins later she walks out with a smile, and the sandwich which is perfectly wrapped and has napkins neatly wrapped around. She says here you go sorry about that. I immediately get a bad feeling. I open the wrapper and the sauce is way runny, and still no onions. I took a bite and one of the workers walks out of the kitchen and is looking towards me and the sandwich. I waited and ate my overdone fries. Then he emptied the teas, which is walk all 3 of us are drinking. He goes outside. About 3 mins later here comes another worker, this one couldn't even seem to be smooth with it. He stared at me and my sandwich. I knew they had done something to it. I spoke out loud about know what they did to it and not one of them said a thing. Just kind of smirked. Needless to say we left. I'm sorry but not really! I will never eat here again, and I will make sure to let others know of the horrible experience.

Roger Price

Had me pull up and wait 10 minutes for my food. Then my fries were cold and my drink was wrong. Always an adventure when I go here.

Atmosphere: 1

Food: 1

Service: 1

Julie Swendsen

You know when you open the door to McDonald's in the morning, you smell coffee and their breakfast sandwiches, or at least a deep fried smell? Not here. Just smelled like cleaner. The place was clean, though.

Atmosphere: 3

Food: 5

Service: 5

Jason Mitchell

The worst McDonald’s I ever seen nasty smells everywhere food was awful I mean how do you mess up pancakes and burritos! Play is so disgusting kids didn’t even want to enter. Glad we’re not local

Atmosphere: 1

Food: 1

Service: 2

Darcie VanDeveer

Food was very good. Service was friendly and fast.

Atmosphere: 5

Food: 5

Service: 5

Haley Killebrew

The drink Machine was just a mess… ice everywhere and dripping water and sodas. They had caution signs up but were not hasty enough to go ahead and clean up the mess. Had to step over sticky liquid on the floor just to get a drink. Food always takes a while and honestly just not worth it especially after a long travel day. Stop at the other one when you get off the exit.

Atmosphere: 1

Food: 3

Service: 2

julianrms

1hr wait for my food just for my order to be wrong. They were also rude about it, I get being busy, but at the end of the day you are representing a franchise, where is the professionalism? Horrible experience.

Atmosphere: 1

Food: 3

Service: 1

Scott Klawitter

Horrible service today. Many people around me had waited over 20 minutes for their orders. The front registers were closed. Im leaving this negative review because I heard too many people inside complaining about it being the worst service.

Atmosphere: 4

Food: 3

Service: 1

John Lynch

It took a while to get the food.

Atmosphere: 5

Food: 5

Service: 4

Cassiopeia Daddino

Poor quality and slow, unfriendly

Atmosphere: 2

Food: 2

Service: 2

LaRhea Steele

i was waiting forever to even order my food and the workers saw me waiting and continued to walk past and the service was overall terrible

Service: 1

lizard gaming

Was there today about 530. It took forever for someone to answer drive thru
While they waited on 3 cars in the other lane. Then finally told me to hold. After a few they came back on and took it. Then when I got my drinks I was asked to pull up.with the six other cars. Then when I was finally handed my order I told the girl I was missing 2 orders of fries. I had 3 combos. She said I woukd have to go inside. When I got to the counter I was ignored for a good 5 min before someone asked to help me.

Atmosphere: 1

Food: 1

Service: 1

Kristin Cecce

Standard McDonalds

Megan Tibbles

Location was dirty, no one came to the counter to take my order. Food was cold, no unsweetened tea & the sweet tea tasted very old

Atmosphere: 1

Food: 1

Service: 1

Kayse Oberley

Fries were way too salty and the unsweetened iced tea tasted like it was overwhelming. It tastes like spinach.

Atmosphere: 2

Food: 1

Service: 1

Loading...