personal service was great, touch screen at Drive was broken, however
Atmosphere: 5
Food: 5
Service: 4
Dario Casas
incomplete order
Angie Reed
Always good
Atmosphere: 5
Food: 5
Service: 5
dsanders
They couldn't find me the blue guy, but they did give me a root beer float to help cope(at a discounted rate through the app)
Atmosphere: 5
Food: 5
Service: 5
nicole brabson
Everything was great except the lady bringing out the food . Hopefully she was just having a bad day. However she looked very angry walking to every car. I would rethink who you let handle the customers if you want good reviews.
Atmosphere: 5
Food: 5
Service: 1
dana Simpkins
Average
Atmosphere: 3
Food: 3
Service: 3
Brent Anderson
Fast service. Good food.
Atmosphere: 5
Food: 5
Service: 5
Brenda
They got our order correct and the food was hot. The bathrooms were clean, but very cold! It is a fast food drive-in. Be sure to use the app to save money, especially on the drinks and slushes.
Atmosphere: 5
Food: 4
Service: 5
Taryn Merseal
We came here a couple weeks ago and ordered a slush and an Oreo shake. I took one drink of the shake and immediately had to open the car door to spit it out because it tasted absolutely rancid; my boyfriend said it burned going down his throat. We called the carhop back and she was going to make another one but we decided to just leave, we didn’t trust another one after that. I have no idea what exactly went wrong here, but I do know that I reached out to Sonic as soon as it happened and I never heard anything back to indicate they’ve addressed the issue, so I will not be risking coming to this location again. Which is unfortunate because typically I love Sonic, but it’s not worth getting sick over.
Manuel Zepeda
Wanted some food so I stopped at sonic it’s been a while and I wasted my time. The lady working today is rude I sat there with the red button pressed for 30 minutes and got no service went to drive through and couldn’t even get my order in without her interrupting me asking if that was it. My sandwich looks so appealing that I don’t even want to eat it. I’d be surprised if multiple people don’t complain today. Thanks for the waste of money and time.
The food is great love their slushes and drinks they have them half price if you order through app or website it's kind of hard to get the half price discount at this location mobile ordering through the app or website for the location in Mount Vernon Illinois will not work (family members and friends all are having saving issue) choose what you want go to checkout and pay it comes up saying sorry technical issues try again later no matter how much later it still doesn't work been this way for months and months with no end insight at this location so tired of having to pay full price for drinks and slushies at this local location and it is not that my app needs updated or my phone or connection because I can turn around and drive straight to the next town and hit order and guess what it goes right through it works in Benton Carbondale Marion Centralia but not in Mount Vernon and when you mention this to them they reply with we have been told by others they are having same or similar issues or either u get the blank stare and no response followed by is there anything else I can help you with today 😉 what do you mean anything else you can help me with today you didn't help me with anything yet today the app still doesn't work here and you didn't even acknowledge that or give me an explanation or try to find out what the issue is with the Order ahead through online for this location it's ridiculous I am no longer going to be using my local location if I decide I want slush or drink I'll just have to wait until I'm in one of the other towns mentioned above I will no longer be making a special trip just for Sonic
Atmosphere: 3
Food: 4
Service: 1
BR
Refused to take orders besides drive thur. when there was other cars in the stalls
Atmosphere: 1
Food: 1
Service: 1
Haley Walker
The food was hot hot hot!!
Atmosphere: 5
Food: 5
Service: 5
David Dodge
Terrible experience this place is severely mismanaged.
Atmosphere: 1
Food: 1
Service: 1
KC B
This is the worst sonic never! Order a drink that wasn't even full
personal service was great, touch screen at Drive was broken, however
Atmosphere: 5
Food: 5
Service: 4
incomplete order
Always good
Atmosphere: 5
Food: 5
Service: 5
They couldn't find me the blue guy, but they did give me a root beer float to help cope(at a discounted rate through the app)
Atmosphere: 5
Food: 5
Service: 5
Everything was great except the lady bringing out the food . Hopefully she was just having a bad day. However she looked very angry walking to every car. I would rethink who you let handle the customers if you want good reviews.
Atmosphere: 5
Food: 5
Service: 1
Average
Atmosphere: 3
Food: 3
Service: 3
Fast service. Good food.
Atmosphere: 5
Food: 5
Service: 5
They got our order correct and the food was hot. The bathrooms were clean, but very cold! It is a fast food drive-in. Be sure to use the app to save money, especially on the drinks and slushes.
Atmosphere: 5
Food: 4
Service: 5
We came here a couple weeks ago and ordered a slush and an Oreo shake. I took one drink of the shake and immediately had to open the car door to spit it out because it tasted absolutely rancid; my boyfriend said it burned going down his throat. We called the carhop back and she was going to make another one but we decided to just leave, we didn’t trust another one after that. I have no idea what exactly went wrong here, but I do know that I reached out to Sonic as soon as it happened and I never heard anything back to indicate they’ve addressed the issue, so I will not be risking coming to this location again. Which is unfortunate because typically I love Sonic, but it’s not worth getting sick over.
Wanted some food so I stopped at sonic it’s been a while and I wasted my time. The lady working today is rude I sat there with the red button pressed for 30 minutes and got no service went to drive through and couldn’t even get my order in without her interrupting me asking if that was it. My sandwich looks so appealing that I don’t even want to eat it. I’d be surprised if multiple people don’t complain today. Thanks for the waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The food is great love their slushes and drinks they have them half price if you order through app or website it's kind of hard to get the half price discount at this location mobile ordering through the app or website for the location in Mount Vernon Illinois will not work (family members and friends all are having saving issue) choose what you want go to checkout and pay it comes up saying sorry technical issues try again later no matter how much later it still doesn't work been this way for months and months with no end insight at this location so tired of having to pay full price for drinks and slushies at this local location and it is not that my app needs updated or my phone or connection because I can turn around and drive straight to the next town and hit order and guess what it goes right through it works in Benton Carbondale Marion Centralia but not in Mount Vernon and when you mention this to them they reply with we have been told by others they are having same or similar issues or either u get the blank stare and no response followed by is there anything else I can help you with today 😉 what do you mean anything else you can help me with today you didn't help me with anything yet today the app still doesn't work here and you didn't even acknowledge that or give me an explanation or try to find out what the issue is with the Order ahead through online for this location it's ridiculous I am no longer going to be using my local location if I decide I want slush or drink I'll just have to wait until I'm in one of the other towns mentioned above I will no longer be making a special trip just for Sonic
Atmosphere: 3
Food: 4
Service: 1
Refused to take orders besides drive thur. when there was other cars in the stalls
Atmosphere: 1
Food: 1
Service: 1
The food was hot hot hot!!
Atmosphere: 5
Food: 5
Service: 5
Terrible experience this place is severely mismanaged.
Atmosphere: 1
Food: 1
Service: 1
This is the worst sonic never! Order a drink that wasn't even full
Food: 1
Service: 1
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