12/30@3pm 2025 Kiosk only. Manager is all about telling everyone in the store that she won't take your order for you. Not set up for multiple orders or cash. I watched a family with kids wait 5-10 minutes to pay cash after the manager told them kiosk only. A person walks in from the drive thru super angry at the manager who was rude to her and made her park practically across the street. She ordered on the app and didn't get her food. I ordered a cantina quesadilla and half of it was meat-less. The service is awful and the attitudes of the workers are worse. Two more people come in that ordered on the app, food wasn't ready, employee argued with customer. All through all this, both workers were talking smack on everyone that walks in. Management is horrible here and they're understaffed. Employee who took cash did not wash hands after handling the money. Immediately started preparing food. I'm expecting a lot of cross contamination happens here. Go anywhere else!!
Atmosphere: 1
Food: 1
Service: 1
Merrill Middleton
The workers at the Drive thru are always very pleasant every night even though they get too busy with Continental getting off workat 11 at night. No complains and always fast service. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Mikayla B.
Probably the worst customer service and Taco Bell you could go to. Service is always extremely slow, when you do get the food it either cold or messed up. I’d give this a 0 if I could.
Atmosphere: 1
Food: 1
Service: 1
oh no
Always a spot with a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Charity
Three taco supreme #1 combo And the chicken quesadilla combo. They were amazing, hot and what I expected.
Atmosphere: 5
Food: 5
Service: 5
Brian Ashleman
They don't care about your food And your tacos won't even be filled up or nothing. I got one taco there. What had a bite mark in it!
Atmosphere: 1
Food: 1
Service: 1
Levi Aydt
We had terrible service at this Taco Bell. We were at the window and they forgot to give us our sweet tea after they handed us our food. The worker said we didn’t order one, which we did, so we asked if we could pay for it separately and they could make us one really quick. The worker (little blonde girl) got very hateful and snappy with us, refused to make us the sweet tea, because “we didn’t order one” even though we offered to pay for it. If I was this worker’s boss, I wouldn’t tolerate such unprofessional behavior that this little girl showed us today. She needs to be fired for talking to customers the way she did. We won’t be returning.
Atmosphere: 1
Service: 1
Kira Crane
I loved it I got the $7 meal and 3 Doritos tacos
Atmosphere: 5
Food: 5
Service: 5
Alexandra Ferris
every time we doordash from this taco bell, or even go in person to get it, we are missing items. there has not been a single time that i’ve gotten EVERYTHING I PAID FOR. we customize our tacos/burritos just for them to come exactly how they are on the menu. it’s beyond ridiculous, atp we won’t be eating taco bell. and certainly not from here.
Order food tonight and the food was not made right and drink were completely flat and when called and told them they refused to refund or remake the food I don't recommend the taco bell to anyone in mount vernon
Atmosphere: 1
Food: 1
Service: 1
Shaunte Martin
Ordered the new, $9 box, everything was cold, the meat was horrible, tasted spoiled, I’dk, it tasted like my food was sat out for hours then served to me, it was a late drive thru run so I was very disappointed! Been there plenty times and never had the issue, tried calling no answer so I’m leaving this review! Do better night shift please
Atmosphere: 1
Food: 1
Service: 1
Shannon
I use the drive-thru. It would be beneficial for customer service if the menu was available before the speaker so when you're at the speaker trying to look at the menu you're not rushed to make a decision because your employee is impatient and there are time restraints they have to adhere to
Atmosphere: 3
Food: 4
Service: 1
Jonathan Hefner
Very disappointed in this location usually has such nice people and this woman wouldn't even let me order without interrupting very unprofessional
12/30@3pm 2025 Kiosk only. Manager is all about telling everyone in the store that she won't take your order for you. Not set up for multiple orders or cash. I watched a family with kids wait 5-10 minutes to pay cash after the manager told them kiosk only. A person walks in from the drive thru super angry at the manager who was rude to her and made her park practically across the street. She ordered on the app and didn't get her food. I ordered a cantina quesadilla and half of it was meat-less. The service is awful and the attitudes of the workers are worse. Two more people come in that ordered on the app, food wasn't ready, employee argued with customer. All through all this, both workers were talking smack on everyone that walks in. Management is horrible here and they're understaffed. Employee who took cash did not wash hands after handling the money. Immediately started preparing food. I'm expecting a lot of cross contamination happens here. Go anywhere else!!
Atmosphere: 1
Food: 1
Service: 1
The workers at the Drive thru are always very pleasant every night even though they get too busy with Continental getting off workat 11 at night. No complains and always fast service. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Probably the worst customer service and Taco Bell you could go to. Service is always extremely slow, when you do get the food it either cold or messed up. I’d give this a 0 if I could.
Atmosphere: 1
Food: 1
Service: 1
Always a spot with a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Three taco supreme #1 combo
And the chicken quesadilla combo. They were amazing, hot and what I expected.
Atmosphere: 5
Food: 5
Service: 5
They don't care about your food And your tacos won't even be filled up or nothing. I got one taco there. What had a bite mark in it!
Atmosphere: 1
Food: 1
Service: 1
We had terrible service at this Taco Bell. We were at the window and they forgot to give us our sweet tea after they handed us our food. The worker said we didn’t order one, which we did, so we asked if we could pay for it separately and they could make us one really quick. The worker (little blonde girl) got very hateful and snappy with us, refused to make us the sweet tea, because “we didn’t order one” even though we offered to pay for it. If I was this worker’s boss, I wouldn’t tolerate such unprofessional behavior that this little girl showed us today. She needs to be fired for talking to customers the way she did. We won’t be returning.
Atmosphere: 1
Service: 1
I loved it I got the $7 meal and 3 Doritos tacos
Atmosphere: 5
Food: 5
Service: 5
every time we doordash from this taco bell, or even go in person to get it, we are missing items. there has not been a single time that i’ve gotten EVERYTHING I PAID FOR. we customize our tacos/burritos just for them to come exactly how they are on the menu. it’s beyond ridiculous, atp we won’t be eating taco bell. and certainly not from here.
Food: 2
Messed up my order over DoorDash twice
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Got order wrong but got correct.
Atmosphere: 5
Food: 5
Service: 5
Order food tonight and the food was not made right and drink were completely flat and when called and told them they refused to refund or remake the food I don't recommend the taco bell to anyone in mount vernon
Atmosphere: 1
Food: 1
Service: 1
Ordered the new, $9 box, everything was cold, the meat was horrible, tasted spoiled, I’dk, it tasted like my food was sat out for hours then served to me, it was a late drive thru run so I was very disappointed! Been there plenty times and never had the issue, tried calling no answer so I’m leaving this review! Do better night shift please
Atmosphere: 1
Food: 1
Service: 1
I use the drive-thru. It would be beneficial for customer service if the menu was available before the speaker so when you're at the speaker trying to look at the menu you're not rushed to make a decision because your employee is impatient and there are time restraints they have to adhere to
Atmosphere: 3
Food: 4
Service: 1
Very disappointed in this location usually has such nice people and this woman wouldn't even let me order without interrupting very unprofessional
Atmosphere: 1
Food: 1
Service: 1
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