Terrible, all around HORRIBLE McDonalds. The lady in the window that hands you your food had a terrible attitude, heffa didn’t even say “ Hello “ Before handing the food. My food was giving to me cold as hell so i told her and the manager got upset. I was parked which i didn’t mind because who finna pay 10 bucks for cold food. I was told to pull up and that’s what i did. The place is terrible & they’re very prejudice against African Americans.
Atmosphere: 1
Food: 1
Service: 1
Just Me (Sikarii X)
Quality of food is hit or miss. It's a gamble whether you get food poisoning or not. You know how sometimes people throw paint on a canvas and hope it makes art? Someone did it to a tortilla and hoped it would turn into a snack wrap. Deconstructed snack wrap. Or maybe it was just build your own snack wrap day and they just provide the ingredients.
Atmosphere: 3
Food: 3
Service: 3
Kate
Foods never fresh, over priced frozen food with little to no good menu items. All the items that were good disappeared a long time ago.
Casey L
Came in on 8/13 at 6:40 pm before work at 7 and ordered inside at the kiosk. Two snack wraps and a mocha frappe $11 and some change. Sat there in the lobby for 20 mins waiting until I had to leave for work and leave my order. Never got a refund. Didn't eat today so on my 10 break figured I'd give it another try. Ordered a frappe with a shot of espresso and pink whipped topping which was 1.00 extra for each. Picked up my order and no espresso and no pink whipped cream. If your hungry and want great service don't go here. A freaking joke. Enjoy my free money apparently you need it
Atmosphere: 1
Food: 1
Service: 1
Tina Leezy
Best Micky Das I've been in in a while
Atmosphere: 5
Food: 5
Service: 5
Mikel Bedenbender
The worker in the back had her shoes off walking around. Took almost 20 minutes to get our food and tea and they weren’t even busy!
Ashton
Went and got a crispy deluxe. Came out to $12.03. I gave the girl $22.05. She threw it in the drawer and closed it. I told her she owed me $10. She then tried to hand me change that was wrong three times. Finally when I mathed it out to her that I was owed $10 she said the manager was going to pull the drawer and count it and make sure. She wanted me to pull forward and park for 15 minutes and wait for that to happen. Like what?? I called the manager and he confirmed that was his plan.
He then got very combative on the phone with me about it. I drove off as I was in a hurry and didn’t have time to wait for them to count their entire drawer to see they are $10 over.
Would have been less of a big deal if the food was good but it was also terrible. Old fries and an old chicken patty on my sandwich. Could tell it had been sitting for a long time.
This location needs to get their life together.
Atmosphere: 1
Food: 1
Service: 1
Seresa Wayment
I like McDonald's prices.
Atmosphere: 5
Food: 5
Service: 5
J Dub Champions
Me and my daughter ate there on Thursday around 2 pm the GM (I believe) was a amazing person helped us out with a smile very friendly but I was most impressed by the gentleman that was working lobby and changing trash his friendliness and personality towards me and my daughter was top notch this man deserves a promotion very hard to find in any fast food place anywhere from a person that does not like most McDonald’s cause of the staff this McDonalds in MT Sterling is top notch 5/5
Atmosphere: 5
Food: 5
Service: 5
Rheanna Nagel
They got our order wrong and it was very very cold in there. Nobody wanted to take your order until you used the digital one that you do your self. The French fries were extremely salty and it was so bad that our lips were burning. The bathroom were so so cold, and the girls bathroom smelled like cigarettes. Very bad service and there were only 2 employees that were working and 6 cars in the parking lot. There were 5 employees in the back that were doing nothing. The manager was not really doing her job. This is very frustrating.
Recommended dishes: Big Mac, Quarter Pounder Hamburger
Theresa Huddleston
Always friendly staff
Food: 4
Service: 5
Recommended dishes: Big Mac
BigJordan 51
Who’s the manager ? Like why does every order have old fries the morning and afternoon people serve fresh but at night they don’t care if your offer is right or if you have allergies to tomatoes they disregard your needs when it’s closing time. They either are all out of pies or they just don’t feel like making them.
Atmosphere: 1
Food: 3
Service: 2
Joe Gallion
They got our order right the first time, and the food was freshly prepared!
Terrible, all around HORRIBLE McDonalds. The lady in the window that hands you your food had a terrible attitude, heffa didn’t even say “ Hello “ Before handing the food. My food was giving to me cold as hell so i told her and the manager got upset. I was parked which i didn’t mind because who finna pay 10 bucks for cold food. I was told to pull up and that’s what i did. The place is terrible & they’re very prejudice against African Americans.
Atmosphere: 1
Food: 1
Service: 1
Quality of food is hit or miss. It's a gamble whether you get food poisoning or not. You know how sometimes people throw paint on a canvas and hope it makes art? Someone did it to a tortilla and hoped it would turn into a snack wrap. Deconstructed snack wrap. Or maybe it was just build your own snack wrap day and they just provide the ingredients.
Atmosphere: 3
Food: 3
Service: 3
Foods never fresh, over priced frozen food with little to no good menu items. All the items that were good disappeared a long time ago.
Came in on 8/13 at 6:40 pm before work at 7 and ordered inside at the kiosk. Two snack wraps and a mocha frappe $11 and some change. Sat there in the lobby for 20 mins waiting until I had to leave for work and leave my order. Never got a refund. Didn't eat today so on my 10 break figured I'd give it another try. Ordered a frappe with a shot of espresso and pink whipped topping which was 1.00 extra for each. Picked up my order and no espresso and no pink whipped cream. If your hungry and want great service don't go here. A freaking joke. Enjoy my free money apparently you need it
Atmosphere: 1
Food: 1
Service: 1
Best Micky Das I've been in in a while
Atmosphere: 5
Food: 5
Service: 5
The worker in the back had her shoes off walking around. Took almost 20 minutes to get our food and tea and they weren’t even busy!
Went and got a crispy deluxe. Came out to $12.03. I gave the girl $22.05. She threw it in the drawer and closed it. I told her she owed me $10. She then tried to hand me change that was wrong three times. Finally when I mathed it out to her that I was owed $10 she said the manager was going to pull the drawer and count it and make sure. She wanted me to pull forward and park for 15 minutes and wait for that to happen. Like what?? I called the manager and he confirmed that was his plan.
He then got very combative on the phone with me about it. I drove off as I was in a hurry and didn’t have time to wait for them to count their entire drawer to see they are $10 over.
Would have been less of a big deal if the food was good but it was also terrible. Old fries and an old chicken patty on my sandwich. Could tell it had been sitting for a long time.
This location needs to get their life together.
Atmosphere: 1
Food: 1
Service: 1
I like McDonald's prices.
Atmosphere: 5
Food: 5
Service: 5
Me and my daughter ate there on Thursday around 2 pm the GM (I believe) was a amazing person helped us out with a smile very friendly but I was most impressed by the gentleman that was working lobby and changing trash his friendliness and personality towards me and my daughter was top notch this man deserves a promotion very hard to find in any fast food place anywhere from a person that does not like most McDonald’s cause of the staff this McDonalds in MT Sterling is top notch 5/5
Atmosphere: 5
Food: 5
Service: 5
They got our order wrong and it was very very cold in there. Nobody wanted to take your order until you used the digital one that you do your self. The French fries were extremely salty and it was so bad that our lips were burning. The bathroom were so so cold, and the girls bathroom smelled like cigarettes. Very bad service and there were only 2 employees that were working and 6 cars in the parking lot. There were 5 employees in the back that were doing nothing. The manager was not really doing her job. This is very frustrating.
Restaurantji Recommends
Good food, good service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Quarter Pounder Hamburger
Always friendly staff
Food: 4
Service: 5
Recommended dishes: Big Mac
Who’s the manager ? Like why does every order have old fries the morning and afternoon people serve fresh but at night they don’t care if your offer is right or if you have allergies to tomatoes they disregard your needs when it’s closing time. They either are all out of pies or they just don’t feel like making them.
Atmosphere: 1
Food: 3
Service: 2
They got our order right the first time, and the food was freshly prepared!
Atmosphere: 5
Food: 5
Service: 5
Not bad reminds me when McDonald's was fun
Atmosphere: 4
Food: 4
Service: 4
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