McDonald's
727 W Hanover St, New Baden
(618) 588-2324
Recent Reviews
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Cashier was very helpful and nice. Service was fast and restrooms were clean
Service was ok, I ordered from the kiosk, and the food came quickly. The big mac was horrible, I've eaten day old re_heated big macs that were better. The bun and burger patties, were both dried out.
Slowest McDonald’s I have ever been to no matter what time of the day or no matter what you order from just a cheeseburger to feeding six people. McDonald’s is no longer fast food so if you don’t mind waiting for lukewarm dumpster food this would be the place for you. I can order food from the Chinese restaurant pay less and get it 10 times faster than this crappy McDonald’s some places should just close it down. 100% disappointment every time.
Very good old school experience good quick food.
It's terrible as always
Food quality was great and served hot
Here's a fun fact just went through the drive-thru they asked me that I want to round up my balance for Their donation for the Ronald McDonald House I said yes which would have been about 80-85 no big deal then I say can I get a spicy buffalo dipping sauce to one they had 15 cents on from charge me for that after I made the donation of 80-85 fun fact
Food was hot and fresh as well as the fries
Good coffee and hamburgers.
Legit third time in a row that curbside pick up forgets things! Last two times I had to check and thankfully got my items, but this time nope because someone else was picking up! I am beyond furious! How hard can it be to read an order and recheck a bag before taking it out? I worked at this one YEARS ago and I can tell you management as slipped poorly over the couple decades. I don’t even want to call to deal with snotty rude staff members. You over do it with your sauces on your burgers, you give out coke fries, you can even read a dang curbside order correctly… place needs a whole crew change!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Looks like an OG McDonald's, which I love because I work at one. Food was great, just like McDonald's should taste. Lobby was clean. I was "lovin' it".
Atmosphere: 5
Food: 5
Service: 5
It's a great friendly place to visit!
Kid-friendliness: Very kid-friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Burrito, Sausage Mcmuffin with Egg, Egg Mcmuffin
I am loving it.. papapapa
I asked to order at the register because I had modifications to my order I couldn’t make on the kiosk. Michelle greeted me with an attitude and told me to just order on the kiosk, I told her I couldn’t and she told me “can you wait a minute” when she finally came to the register she was still very rude, everything I asked to order she would say “I can’t do that” with a smirk. I asked if she was okay and she told me “are you?”. I’m assuming she’s the manager as she was wearing a sweatshirt and had keys, this is not the person you should have running this restaurant.
Atmosphere: 1
Food: 1
Service: 1
Pretty cool but needs help
Atmosphere: 5
Food: 5
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