Casey's
2601 E Lincoln Hwy, New Lenox
(815) 518-2264
Recent Reviews
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Casey’s pizza is mediocre. They have no idea what well done pizza is. I want my pizza crispy
Atmosphere: 5
Food: 3
Service: 5
Well, this place fell apart pretty quickly. Maybe 6 months ago this place was great but today I had a terrible experience. I ordered curbside pizza and groceries (drinks, dessert).
My food was not only 20 minutes late it was incorrect. After sitting in the parking lot and waiting I tried calling the store. They didn't answer. When I went inside the manager was sitting there on his phone just letting my call ring and not answering.
When I asked what was up with my food he said something like, "I've only got one guy working and he's really busy." Perhaps you should help him then instead of sitting there playing on your phone... That's the worst kind of manager. Blaming his employee who is actually doing work while at the same time not even considering helping out. What a jerk...
Then when I got home I realized my potatoes were instead some kind of chicken bits, slightly burnt chicken bits.
Ugh, this whole experience with the manager really ruined my whole day. How do people like that get in positions of management in the first place?
Atmosphere: 3
Food: 4
Service: 1
The gas pumps are terrible. Took 5 minuets to get to 6 gallons, and that isn’t an exaggeration! I’ve been here multiple times and the issue still isn’t fixed. I would recommend not coming here if you need gas
Visited this Casey’s several times, I don’t think I’ve seen the refrigerators fully stocked once, also how does a gas station run out of gas ?
Atmosphere: 1
Food: 5
Service: 1
Nice gas station but these are the slowest pumps I've ever used, and I'm not kidding when I say the slowest
Atmosphere: 4
Food: 4
Service: 4
Gas pumps are the slowest I’ve ever seen. 10 minutes to pump 20 gallons. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
The pizza is too doughy. It is like chewing bubble gum. The service and atmosphere was average.
Atmosphere: 3
Food: 2
Service: 3
GREAT LOCATION FOR ALL YOUR FUEL NEEDS
Atmosphere: 5
Food: 5
Service: 5
Never have everything in order or gas you guys say yell haveNever updated anything nor gas or policy.Advertising but never have what they say or can accommodate for itVery few trained the right way which isn't there fault but many people here but no progress at all so good luck.
Atmosphere: 2
Food: 1
Service: 1
Literally never any pizza for sale. Always workers just standing around. They never stock the warmer. The one time I did find a slice it said it “expired” 10 minutes prior so it had been in the warmer for ages. This place is horrible. Gas
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Service can be pretty slow at times feel like im in that line quite a while sometimes. Also a couple of times now I've gone in and there is little or not any ready to go pizza slices out.
Atmosphere: 4
Food: 4
Service: 3
Ordered a breakfast pizza for pick-up the next morning and when I arrived to get it, no pizza. Spoke with Beth and she jumped into action and took care of me! Beth, John, and Joe I thank you for taking care of me when the night shift failed to follow a simple request. Next time I'm in town I'll be ordering again - everyone loved the pizza!!! THANK YOU guys!
Parking: GREAT customer service by Beth!!!
Atmosphere: 5
Food: 4
Service: 5
Can't tell what diesel they selling bio diesel or pure. Basically customers paying for product they cannot know what they getting... the worst station to buy diesel......
Ordered a pepperoni pizza online and picked it up. It was hot, cheesy and delicious. The male employee helping us was very kind and apologized twice because it was a couple minutes late. Will definitely return!
They Never have any big slices of pizza ready to go, isn't that the whole gimmick of Caseys? Been three times three different times of day and they never have any ready.
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