Five Guys
2401 E Lincoln Hwy, New Lenox
(815) 463-0315
Recent Reviews
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I keep getting wrong orders from this place. But I keep coming back because the food is good I just wish they could actually give me the right order for once.
Food: 5
Service: 1
Way to pricey
Order is never right, missing a1 sauce on the burger this is my third time always missing sauce. Pricing has gotten ridiculous so it's time to find another burger joint or switch back to making em at home
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Little Cheeseburger
The gentleman working this afternoon with the cap on his dreads is an outstanding representative of your establishment. His energy was absolutely infectious. Every customer that walked in he greeted like an old friend. I will be back based on his service and attitude alone.
Atmosphere: 4
Food: 4
Service: 5
The workers at this location are always so friendly and energetic. We love the food but they make it even more worth it.
Atmosphere: 5
Food: 5
Service: 5
I'd give this place more stars if I could. We frequently visit and we are very pleased with the food how fresh and well prepared with care. The staff is very friendly and greet you upon entry. Andre always has a smile and something nice to say. He calls my husband "young man". Its humorous to a 67 year old retired veteran. Thank you for your service.
Vegetarian options: Those guys work really hard and those fries are delicious
Atmosphere: 5
Food: 5
Service: 5
One of my favorite burger places , my fries came with sugar on them not salt 😠but we still ate them.
Atmosphere: 5
Food: 5
Service: 5
Always delicious with amazing service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Their Cheeseburger
It wasn't as good as I remembered for the price, the food was lacking
Atmosphere: 3
Food: 2
Service: 4
My go to is the Cajun fries. No complaints
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Fries
Restaurantji Recommends
Love this place
Was me and one other customer walked in I got my burger in a fair to fast amount of time, but when I went to put the ketchup on it, it didn’t seem very hot and the cheese was not anywhere near melted
Went out to my car it was barely super hot just in the middle. Wondering if it actually ever hit 160° or 140° whatever burger supposed to be
Just an FYI
Maybe because it wasn’t busy The grills were off for a while? or just not hot enough when you’re only making one burger vs. when it is busy?
A do better moment
Almost $13 for a burger should be better
However the staff was excellent, friendly and engaged.!
Just not hot enough. Not like i usually get at this chain.
Thx
Atmosphere: 5
Food: 2
Service: 5
Can’t compete with this burger fry combo, still never gets old.
Atmosphere: 5
Food: 5
Service: 5
Good and atmosphere of the restaurant are both mediocre, it’s not the best burger or fries in the world but it’s not bad. The service however is the worst by far. I ordered on the phone 10 minutes before I got to the restaurant and had people who entered after me being served their food when I’ve been sitting there for about 20 minutes and they never even started on my food. Upside was they gave me a bigger fry but no portion increase is going to give me my time back. Definitely not worth the extra price they charge you now with this kind of service.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bacon Cheeseburger
I like the burgers there. However, they are way overpriced for what you get. I paid over 20 dollars for a double burger, small fries and a regular dink. Don't get me wrong, the food is good but you could burn through some serious cash if you go there on a regular basis. Definitely a place that you go to once in awhile.
Atmosphere: 3
Food: 4
Service: 3
Waited for 10 minutes for someone to attend me no one ever came out bad service
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