Waited 1 hour for fresh chicken , my first order was old stale and chewy , so they told me to wait 40 min for fresh 6 bbq wings, I am past 1 hour waiting ,I see why they have no customers. Whole bunch of kids playing with food with no care
Atmosphere: 1
Food: 1
Service: 1
Yourabooger
Forgot the gravy💔 forgot my drink💔 Where do yall find these workers
Richard Gamen
KFC -New Lenox is a joke.
This is not the first time we have had problems with the New Lenox KFC. We were looking forward to our KFC chicken sandwiches while we took a break to have our meal. We ordered on the KFC app and went to the store. Once again, the doors were locked so you can’t eat inside. What is the point of having seating in your restaurant if the doors are always locked? Why don’t you just put up a big sign that says drive-thru only? Going to delete the app. Keep your doors locked. One less thing for you to do when you close for good. Plenty of other food options in New Lenox.
Better idea…..Just drive down the road and go to Popeyes. You can actually go in and sit down and enjoy your meal. You can get a drink refill and the sandwich is better.
Atmosphere: 1
Food: 2
Service: 1
Sir Jr
Waited a hour for them to me they can't make the food don't go here
Atmosphere: 1
Food: 1
Service: 1
Linda Brockman
Pleasant
Atmosphere: 5
Food: 5
Service: 5
Jason Kaatz
Ordered food via door dash. Our door dash driver decided they needed half of our order more than we did and got a free dinner. Called and Gabby made it right even though it wasn’t their fault! Above and beyond customer service!!!
Food: 5
Service: 5
Victor Maynard
Staffed by charismatic young people who make some fabulous chicken and all the fixings too! I give it 5 stars they were quick correct and the food was good 👍🏼👍🏼
Atmosphere: 5
Food: 5
Service: 5
Darren Jarvis
People will serve you just about any quality of food. It's a shame KFC used to be good. It all depends on the people preparing it
Ordered for online for pickup at 345 still watingfor food at 4
Daniel Brown
We ordered online. Understanding they were short handed, had to wait in the drive through for the order. They shorted us an 8 piece bucket. No answer on the phone, the app has no agents to help. They shorted us for over 20 dollars of food and can't even answer on the app or the phone. Don't go here. Bad deal all around
Food: 1
Service: 2
Hunter Van Dam
All I gotta say is don’t accept an order on door dash. if you can’t do it waited 25ish min confirmed. Just to be told they didn’t have the items or even intended on making it. Sent it in 30 min before they don’t accept orders
Alan Oder
Awesome quick friendly customer service, wide selection of chicken dinner meals. KF C coupons welcome. Good fried chicken, sides and biscuits.
Great service and food.
Atmosphere: 5
Food: 5
Service: 5
Waited 1 hour for fresh chicken , my first order was old stale and chewy , so they told me to wait 40 min for fresh 6 bbq wings, I am past 1 hour waiting ,I see why they have no customers. Whole bunch of kids playing with food with no care
Atmosphere: 1
Food: 1
Service: 1
Forgot the gravy💔 forgot my drink💔
Where do yall find these workers
KFC -New Lenox is a joke.
This is not the first time we have had problems with the New Lenox KFC.
We were looking forward to our KFC chicken sandwiches while we took a break to have our meal. We ordered on the KFC app and went to the store. Once again, the doors were locked so you can’t eat inside. What is the point of having seating in your restaurant if the doors are always locked? Why don’t you just put up a big sign that says drive-thru only? Going to delete the app. Keep your doors locked. One less thing for you to do when you close for good. Plenty of other food options in New Lenox.
Better idea…..Just drive down the road and go to Popeyes. You can actually go in and sit down and enjoy your meal. You can get a drink refill and the sandwich is better.
Atmosphere: 1
Food: 2
Service: 1
Waited a hour for them to me they can't make the food don't go here
Atmosphere: 1
Food: 1
Service: 1
Pleasant
Atmosphere: 5
Food: 5
Service: 5
Ordered food via door dash. Our door dash driver decided they needed half of our order more than we did and got a free dinner. Called and Gabby made it right even though it wasn’t their fault! Above and beyond customer service!!!
Food: 5
Service: 5
Staffed by charismatic young people who make some fabulous chicken and all the fixings too! I give it 5 stars they were quick correct and the food was good 👍🏼👍🏼
Atmosphere: 5
Food: 5
Service: 5
People will serve you just about any quality of food. It's a shame KFC used to be good. It all depends on the people preparing it
Again they messed up my order.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
No kids milk, no bbq sauce, no biscuits
Atmosphere: 1
Food: 1
Service: 1
Ordered for online for pickup at 345 still watingfor food at 4
We ordered online. Understanding they were short handed, had to wait in the drive through for the order. They shorted us an 8 piece bucket. No answer on the phone, the app has no agents to help. They shorted us for over 20 dollars of food and can't even answer on the app or the phone. Don't go here. Bad deal all around
Food: 1
Service: 2
All I gotta say is don’t accept an order on door dash. if you can’t do it waited 25ish min confirmed. Just to be told they didn’t have the items or even intended on making it. Sent it in 30 min before they don’t accept orders
Awesome quick friendly customer service, wide selection of chicken dinner meals. KF C coupons welcome. Good fried chicken, sides and biscuits.
Loading...