Lou Malnati's Pizzeria
2510 E Lincoln Hwy, New Lenox
(815) 900-7450
Recent Reviews
Sort by
2510 E Lincoln Hwy, New Lenox
(815) 900-7450
Came here for a pick up order , never in my life did I have to wait for so long for a pizza. The excuse was that it’s well done and it takes a “bit” longer . Then I was told 5 more minutes and those 5 minutes turned into another 25 minutes . I have never left a negative review regarding wait times but this was a pick up that took 40 more minutes than what I was told
Service: 1
Waited two hours for an ordered pizza only to have it NOT delivered by Doordash. Driver couldn't figure out what house I was at even though I have never had issues with deliveries in 20 years. Most incompetent staff I have dealt with in a long time, and may be a scam ring being run out of there.
Service: 1
It was my first time here and the merchant was very friendly. The service was really good and The pizza was pretty good. I definitely will come back.
Atmosphere: 5
Food: 5
Service: 5
AWFUL SO AWFUL. I’ve had 2 bad experiences! Terrible service and communication. They have door dash as there delivery people and gave him the wrong address. Waited 2 hours & had guests over waiting. Second time this has happened.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. They don’t know what well done is at all.
Food: 1
My mom always brings me pizza from her work and it’s very delicious, sometimes i do go there and the workers are super friendly, the atmosphere is super great
Atmosphere: 5
Food: 5
Service: 5
Very good food. Great service. I love their lemon Italian ice.
Atmosphere: 5
Food: 5
Service: 5
Hard to rate "atmosphere" on a carry out only location.... Food was great. People were friendly and efficient. Love Lou's pizza and wings.
Atmosphere: 5
Food: 5
Service: 5
pizza was really bland and cheese was plastic consistency
Atmosphere: 4
Food: 1
Service: 2
I love Lou Malnati's thin crust.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If curbside pulls up before a walk up customer, they should be prioritized.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pizza, Deep Dish, Wings, Deep Dish Sausage
Good take out pizza, a bit
Atmosphere: 4
Food: 4
Service: 4
Great staff! Great pizza!
Food: 5
Service: 5
The pizza was disappointing.
Atmosphere: 3
Food: 2
Service: 3
I ordered 2 pizzas 2 weeks ago, one deep dish and one regular, both were terrible, we could barely eat them. Neither had any flavor and both were very undercooked, won't do that again!
Loading...