McDonald's

Name: McDonald's
Address: 600 W Maple St, New Lenox, Illinois, 60451, US
Telephone: (815) 485-4600
Price range: $
Rating: 2.8

$ • Fast Food, Burgers, Coffee Shops

Hours:
600 W Maple St, New Lenox
(815) 485-4600

Menu Order Online

About McDonald's

McDonald's is a busy place but the staff remains calm and professional. The drive-thru service is warm and friendly, making customers feel welcome. The food is good, especially when served correctly, and the playland is clean with friendly kids. The staff is quick to address any issues, like replacing lukewarm fries with fresh ones. Overall, the service is fast and efficient, ensuring a pleasant dining experience. Customers often find the staff, like the attentive drive-thru attendant, to be polite and hardworking. However, at peak times, the parking lot design can be dangerous, especially for families with kids, as it requires parking in the back and walking through busy drive-thru lines. Some visitors mention that after food is brought out, they need to ask for napkins and ketchup, which can be inconvenient. The restaurant has a modern design with minimal items on the main floor, giving it a cold and unfriendly atmosphere for some. Despite these issues, the cleanliness and staff effort remain positive points, though experiences can vary, with occasional delays like waiting for food during late hours.