Slow service, rude, low quality food... i know its just McDonald's but the one in lockport is so much better and friendly and efficient ill never go to this new Lenox location again bunch of clowns literally
Atmosphere: 1
Food: 1
Service: 1
Mia Shay
I order a spicy Mc Chicken combo w/Sprit , two Big Mac Combos w/Orange & Sprite and a Daily Double with a med fry. Paid a little over $32.00. The cashier repeated order back. Get to the window received all but two medium fries to be treated by a bad attitude manger name Erika, Erica how ever spelled since she refused to spell her name out. I now know that this McDonald’s is not a place I would care to do business with when you have management who responds nasty. She thought I was joking about the review hopefully higher up will deal with her and put her back through hospitality training. Erica/Erika not all black people one free stuff sometimes we just wanna be given good courtesy
Atmosphere: 1
Food: 4
Service: 1
George Harr
Food and service were good. Very crowded time of day. The parking lot has a terrible design that requires you to park in the back of the building and walk through a very busy drive through line. Having a kid walking with me, I couldn't help but notice how dangerous this might be. Nice McDonald's, but after the food was brought to us, I had to go back up and ask for and then wait for napkins and ketchup. It's modeled in the new style where they have nothing out in the main floor, kind of like a prison. I'm not a fan of these newly designed McDonald's at all. Clean, but very cold and unfriendly eating are. The staff was great though, very hard workers.
Atmosphere: 3
Food: 5
Service: 5
Paula lockwood
Very good
Atmosphere: 5
Food: 5
Service: 5
tony karkoska
Mac's is way to expensive for it's products, PEROID.
Atmosphere: 1
Food: 2
Service: 2
William Zacharias
There are not to many McDonald’s with playgrounds any more that’s a plus.
Atmosphere: 4
Food: 4
Service: 5
Nick Bojan
What is the point of ordering through the app when you still have to wait 20 minutes if you park in a spot. Drive thru was busy as usual decided to park for curbside. Worse decision ever. Either they need to fix the app so once orse is placed it's made or figure out why curbside here you wait 15 plus minutes everytime
Atmosphere: 3
Food: 3
Service: 1
Ubaldo Espinoza
No flavor fries 🍟, no salt, asked for a 6 piece chicken nuggets and the box only had 4, no ketchup for my big Mac, ask for a vanilla cone and they bearly put some ice cream on the top with a hollow bottom on the cone, I would not recommend buying food at that McDonald's it's the worst one I ever been too.
Atmosphere: 1
Food: 1
Service: 1
Andre Swangrin
System is down
Thomas True
Ordered through the app for curbside since I am a disabled double amputee, they refused to give the amount of sauces I ordered. Fries were nasty also. Guess they enjoy discriminating the disabled now at this post restaurant
Awful Hamburger! I ordered a hamburger with NO onions. I was the only one in the drive thru at 3:30 pm today and the parking was empty. The burger looked and tasted like it was sitting in the bin for hours, it had onions and it was $2.49! Just dried up and nasty.
James Kelley
Great service, came in for a large order, and management/staff made it happen.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Nick
Despite being open, no one was answering. There was workers inside. I don't leave without getting anything.Even though I placed a mobile order ahead.
Slow service, rude, low quality food... i know its just McDonald's but the one in lockport is so much better and friendly and efficient ill never go to this new Lenox location again bunch of clowns literally
Atmosphere: 1
Food: 1
Service: 1
I order a spicy Mc Chicken combo w/Sprit , two Big Mac Combos w/Orange & Sprite and a Daily Double with a med fry. Paid a little over $32.00. The cashier repeated order back. Get to the window received all but two medium fries to be treated by a bad attitude manger name Erika, Erica how ever spelled since she refused to spell her name out. I now know that this McDonald’s is not a place I would care to do business with when you have management who responds nasty. She thought I was joking about the review hopefully higher up will deal with her and put her back through hospitality training. Erica/Erika not all black people one free stuff sometimes we just wanna be given good courtesy
Atmosphere: 1
Food: 4
Service: 1
Food and service were good. Very crowded time of day. The parking lot has a terrible design that requires you to park in the back of the building and walk through a very busy drive through line. Having a kid walking with me, I couldn't help but notice how dangerous this might be. Nice McDonald's, but after the food was brought to us, I had to go back up and ask for and then wait for napkins and ketchup. It's modeled in the new style where they have nothing out in the main floor, kind of like a prison. I'm not a fan of these newly designed McDonald's at all. Clean, but very cold and unfriendly eating are. The staff was great though, very hard workers.
Atmosphere: 3
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Mac's is way to expensive for it's products, PEROID.
Atmosphere: 1
Food: 2
Service: 2
There are not to many McDonald’s with playgrounds any more that’s a plus.
Atmosphere: 4
Food: 4
Service: 5
What is the point of ordering through the app when you still have to wait 20 minutes if you park in a spot. Drive thru was busy as usual decided to park for curbside. Worse decision ever. Either they need to fix the app so once orse is placed it's made or figure out why curbside here you wait 15 plus minutes everytime
Atmosphere: 3
Food: 3
Service: 1
No flavor fries 🍟, no salt, asked for a 6 piece chicken nuggets and the box only had 4, no ketchup for my big Mac, ask for a vanilla cone and they bearly put some ice cream on the top with a hollow bottom on the cone, I would not recommend buying food at that McDonald's it's the worst one I ever been too.
Atmosphere: 1
Food: 1
Service: 1
System is down
Ordered through the app for curbside since I am a disabled double amputee, they refused to give the amount of sauces I ordered. Fries were nasty also. Guess they enjoy discriminating the disabled now at this post restaurant
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Awful Hamburger! I ordered a hamburger with NO onions. I was the only one in the drive thru at 3:30 pm today and the parking was empty. The burger looked and tasted like it was sitting in the bin for hours, it had onions and it was $2.49! Just dried up and nasty.
Great service, came in for a large order, and management/staff made it happen.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: French Fries
Despite being open, no one was answering.
There was workers inside. I don't leave without getting anything.Even though I placed a mobile order ahead.
Nice kids, cold food
Atmosphere: 5
Food: 2
Service: 4
Typical McDonald's nothing special.
Atmosphere: 3
Food: 3
Service: 3
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