The beef & cheddar croissant was smashed somewhat but was still good.
Atmosphere: 5
Food: 4
Service: 5
Sonia Omar
Didn’t like there service missing food and sauces that you pay for and don’t get it
Apryl Valy-Herrmann
I mean, it's a Portillos, not a Michelin restaurant. Being from Chicago and no longer living here, I do enjoy it anytime I'm near one. Placed a medium size order for pick up and it was ready about 20 minutes after they said it would be. Speed isn't their thing but thankfully food and cake shakes are!
Atmosphere: 4
Food: 5
Service: 3
Michael
Don't know what's happened with the service here, but it's really taken a dive lately. Shame, foods good otherwise.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hotdogs, Burger, Cheeseburger
Moses Duran
Really enjoyed the Chicago style hot dog that was pretty tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotdogs
John Fritz
Good consistent food. Service can be a bit slow in the drive in lane when it is crowded. We only see missing items in the order rarely. That seems to happen more often at the Downers Grove location.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chili Cheese Dog, Italian Beef Sandwich, Hamburger, Cheese Fries
Evette Maxwell
I get my chopped salad from here. THE BEST!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Salads
huhdidwhat main
Workers all seem unhappy or cocky, not sure why they're upset. The pop/soda whatever you want to call it, is ALWAYS weak and flat. Prices are ridiculously high. Other than that, it's fine.
Atmosphere: 2
Food: 3
Service: 5
Phyllis Massac
Food didn't taste the same, didn't have that yummy feel, but it's ok if you don't eat there often.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Beef, Hot Peppers, Sweet Peppers
ODAon BF4
40 minutes in the drive through and $65. 2 outta 3 combos were wrong. Missing drink . Sweet peppers were hard. Barely any cheese that was not melted.Complete waste of money. Bet if I went inside my food wouldn't be like that. I don't understand the hype around this place.
Recommended dishes: Big Beef, Burger, Cake Shake, Cheese Fries
Michael Kriss
Apparently Portillos is now serving pre made burgers and fries. You don't get freshly made any more.
Atmosphere: 4
Food: 2
Service: 4
Belle Fargo
Drive thru is out of control. You guys need a new system.
Food: 5
Service: 2
Dave Gran
I was really disappointed at the quality. I have more tender beef from frozen container at the grocery store. There was no flavor. I guess my first visit was my last.
The beef & cheddar croissant was smashed somewhat but was still good.
Atmosphere: 5
Food: 4
Service: 5
Didn’t like there service missing food and sauces that you pay for and don’t get it
I mean, it's a Portillos, not a Michelin restaurant. Being from Chicago and no longer living here, I do enjoy it anytime I'm near one. Placed a medium size order for pick up and it was ready about 20 minutes after they said it would be. Speed isn't their thing but thankfully food and cake shakes are!
Atmosphere: 4
Food: 5
Service: 3
Don't know what's happened with the service here, but it's really taken a dive lately. Shame, foods good otherwise.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hotdogs, Burger, Cheeseburger
Really enjoyed the Chicago style hot dog that was pretty tasty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hotdogs
Good consistent food. Service can be a bit slow in the drive in lane when it is crowded. We only see missing items in the order rarely. That seems to happen more often at the Downers Grove location.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chili Cheese Dog, Italian Beef Sandwich, Hamburger, Cheese Fries
I get my chopped salad from here. THE BEST!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Cake, Salads
Workers all seem unhappy or cocky, not sure why they're upset. The pop/soda whatever you want to call it, is ALWAYS weak and flat. Prices are ridiculously high. Other than that, it's fine.
Atmosphere: 2
Food: 3
Service: 5
Food didn't taste the same, didn't have that yummy feel, but it's ok if you don't eat there often.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Big Beef, Hot Peppers, Sweet Peppers
40 minutes in the drive through and $65. 2 outta 3 combos were wrong. Missing drink . Sweet peppers were hard. Barely any cheese that was not melted.Complete waste of money. Bet if I went inside my food wouldn't be like that. I don't understand the hype around this place.
Food: 1
Service: 2
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Yum 😋
Atmosphere: 5
Food: 5
Service: 5
Delicious burgers and great malts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Beef, Burger, Cake Shake, Cheese Fries
Apparently Portillos is now serving pre made burgers and fries. You don't get freshly made any more.
Atmosphere: 4
Food: 2
Service: 4
Drive thru is out of control. You guys need a new system.
Food: 5
Service: 2
I was really disappointed at the quality. I have more tender beef from frozen container at the grocery store. There was no flavor. I guess my first visit was my last.
Atmosphere: 4
Food: 2
Service: 5
Recommended dishes: Cheese Fries
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