Portillo's New Lenox

2306 E Lincoln Hwy, New Lenox
(815) 485-8301

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Recent Reviews

I mean, it's a Portillos, not a Michelin restaurant. Being from Chicago and no longer living here, I do enjoy it anytime I'm near one. Placed a medium size order for pick up and it was ready about 20 minutes after they said it would be. Speed isn't their thing but thankfully food and cake shakes are!
Good consistent food. Service can be a bit slow in the drive in lane when it is crowded. We only see missing items in the order rarely. That seems to happen more often at the Downers Grove location.
Workers all seem unhappy or cocky, not sure why they're upset. The pop/soda whatever you want to call it, is ALWAYS weak and flat. Prices are ridiculously high. Other than that, it's fine.

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