Starbucks
2550 E Lincoln Hwy, New Lenox
(815) 462-4634
Recent Reviews
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It doesn’t take much to care, but everytime my wife walks there with our two kids she always tells me that the manager just sits and watches her and she struggles to pull open a heavy door with double stroller. They also need to stop with that tip line, especially when the order is wrong 80% of the time.
Atmosphere: 3
Food: 1
Service: 1
I have been to this location often. We always love our drinks. My daughter and some friends went today to hang out and get some coffee, we all had a great time and Emmi made our experience even better! She was so kind!
Atmosphere: 4
Food: 5
Service: 5
I’m not sure what happened these last couple of months to this location specifically, but the way I see it the management team needs to take a good look at who they have running the store. I used to love this Starbucks for its unique vibe and quality of life inside the cafe. Now, that’s a mere echo of the past due to whoever is now running these sad, exhausted partners. #FreeThem #Now
Atmosphere: 1
Food: 2
Service: 5
Always friendly service . Hot coffee
The orders are usually spot on
Atmosphere: 5
Food: 4
Service: 5
I usually have a great experience every time. But lately I’ve had my order wrong twice. First time I got no strawberries in my strawberry açaí refresher. This time I asked for extra strawberries in my strawberry açaí refresher and there was barely 1 and a half scoops if that. Asked for honey in my oatmeal and didn’t get any, and I didn’t get a spoon. I’ve been a customer here for years and especially with prices going up (I use Uber eats here a lot), it’s disappointing to have my order wrong twice in one month. Please do better, this was my pick me up before work and it made me sad. :(
Atmosphere: 4
Food: 3
Service: 4
Usually like the beverages which may be made with various dairy and non- dairy options. Pretty consistent on product. Expensive for drinks.
Dietary restrictions: Unaccommodating to gluten-free diet.
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Cheese Danish
Can't say enough about this place. Everyone that work here super friendly, they greet you by your name. Thank you guys for being so kind!!! ❤
Atmosphere: 5
Food: 5
Service: 5
Basic smaller format Starbucks. Perfect service. Drive through busy. Probably needs a makeover a little worn but nice for sure. Recommended.
Atmosphere: 4
Food: 5
Service: 5
The barista was very rude! I was was an utter shock of her attitude when I simply asked her how long my drink was she gave me an attitude. For the amount of money I spent on a drink. I really didn’t deserve the attitude when I was completely polite. I’m very disappointed in the Starbucks and I will not be returning. I will find a different one, even if I have to go further away from work.
Atmosphere: 1
Food: 1
Service: 1
This was once a great place with a great atmosphere, the baristas are still fantastic but thats about it. There was a wall with lots of peoples dogs on it, mine included. After my dog that was there passed away I went here to feel better and enjoy a latte and see my old pal still there on the wall only to find out all of the pictures were taken down, I tried to ask the manager about it to which I was completely blown off and ignored. I dont know why such a wonderful thing was removed but it will be missed.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Veranda Blend, Blueberry Muffin
Restaurantji Recommends
Went through the driveway and they were very friendly, but the frappe was literally a block of ice with a little bit of coffee flavoring. The ice was not blended well at all and it had no flavor.
Atmosphere: 3
Food: 1
Service: 4
I went in today in order the wrong size coffee ask. What was the difference in upgrading it to a larger size? They told me don't worry about it and gave me the venti and the grande for the original price.
Went through the driveway and they were very friendly, but the frappe was literally a block of ice with a little bit of coffee flavoring. The ice was not blended well at all and it had no flavor.
Atmosphere: 3
Food: 1
Service: 4
Specifically asked for light ice on my pick up order and got ice filled to the bottom. This has happened several times and if it is not an option do not make it one to choose. I do not want to give the baristas a hard time or cause an inconvenience when dealing with this. But I won’t continue to pay 10 bucks at this location for a drink that has specific details.
?? Staff was very friendly. Drink was great. Clean Location. I am a local real estate agent and I’m constantly traveling. I will for sure be back to this location! Thanks for the great service!
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