Taco Bell

420 W Maple St, New Lenox
(815) 462-0464

Recent Reviews

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Grape Juice

0 stars. Should be a crime this place is still open. These people are not working. Sitting around doing nothing. Been waiting in a line for almost 45 minutes in the drive thru unable to leave. Stay far away from this taco bell. Trust me you’ll thank me later.

Atmosphere: 1

Food: 1

Service: 1

Brian Hereford

i’ve currently sitting in the drive thru waiting for a simple mobile order and haven’t even been greeted. it’s been 40 minutes. I used to work here and know this isn’t even remotely up to standards.

Scatterbrain Videos

They completely ignore you when u walk in forcing to order from kiosk. The food was old and stale !! Go elsewhere!

Atmosphere: 1

Food: 1

Service: 1

Alli Lewis

The manager who I guess name is Matt was the most disrespectful worker I have ever encountered where it actually had to take me to get angry to be heard. He was degrading and should not be working customer service if I could take it to higher up I would. He should be fired!

Atmosphere: 1

Food: 1

Service: 1

Aubrie

It's one of the best taco bells. Friendly staff, got my entire (very large) modified order correct. And they don't skimp on toppings like most taco bells, it looks like it should.

Atmosphere: 5

Food: 5

Service: 5

Taczy

I work overnights nearby, and I've gone to Taco Bell a few times since it is the only thing really open so late. I get simple items (only meat/bean and cheese) and they always get it wrong. Despite confirming with me that the screen looks correct. I know its late at night, but that is no excuse to get things incorrect 2/3 times I've gone there in 2 weeks.

Atmosphere: 2

Food: 2

Service: 2

Brittany Wroblewski

Anthony was compassionate and knows how to talk to people. Great customer service! Thank you

Atmosphere: 5

Food: 5

Service: 5

Christina Kozuch

Waited over 20 minutes for food because they gave out order to someone else in the drive through. Waited an additional 10 minutes for them to remake the order. Ordered cheesy roll ups for the kids because they were still hungry and waited another 10 minutes for those. Workers were rude and not helpful.

Atmosphere: 1

Food: 1

Service: 1

Lauren Perryman

I was really curious why this location was rated 2.8 stars… but then I ordered from them and it all made sense. Spent 15 mins sitting in the drive thru to experience their ever so slow service! Ordered a spicy potato soft taco with NO LETTUCE; it came with lettuce falling out of it. Reading must not be a requirement to work at this location. I also ordered a steak quesadilla; only the middle two pieces had ingredients in them (the outside two were just tortilla). I ordered a cheese quesadilla; it wasn’t cut at all and was paper thin! For almost $7 for a cheese quesadilla, you would think they would actually fill the quesadilla. Are there not requirements for weights and ingredients to justify that cost?! Not sure who the manager is at this location, but they should be fired! You’re doing a TERRIBLE job!! I will not be back! 0/10 I do NOT RECOMMEND THIS LOCATION! Save your money!

Atmosphere: 1

Food: 1

Service: 1

Kristen Carr

This place deserves ZERO stars!!! First of all, the manager didnt want to give his name, which was supposedly Matt. Then, I was telling him how the girl at the window wasn't friendly AT ALL, & how my Mexican Pizza was put on the bottom of the bag, which was bullshit. He said that if im going to curse, then I could call someone else. My boyfriend said another curse word & the manager hung up on me. My Grilled Cheese Burrito was supposed to not have any Nacho Cheese or Chipoyle sauce on it. Well, I've had this burrito before, & how I order it, it's NOT spicy!!! This burrito tonight WAS SPICY!!!!!! My Mexican Pizza was on the bottom, so it was TOTALLY SMASHED!!! I'm afraid to try the Chicken Quesadilla, because I ordered it without creamy jalapeño sauce.
My boyfriend's Doritos Locos Tsco was smashed, too!!! And he asked for Mild & Hot sauces, but the girl gave us Mild & Fire sauces. We'll NEVER go back here again!!! And if you dontvwant your order messed up, you'll go elsewhere, too!!! HORRIBLE customer service skills & the manager needs to have more patience!!! I didnt swear at him a second time, & my boyfriend had not heard him the first time & was really pissed off abput our order!!! We spent OVER $30 there!!! WHAT A WASTE!!!

Food: 1

A Ficht

To the girl in the window with the metallic pink nails. You literally made my day. I love your vibe. I hope your pillow is cold on both sides and you always have green lights when youre driving.

Atmosphere: 5

Food: 5

Service: 5

Cheryl Ciammetti

Dine in took 20 minutes to get our food, and we found out after 10 minutes that they we out of one of the items we ordered. The restaurant was also dirty.

Atmosphere: 1

Food: 1

Service: 1

Jamie Zeschke (Sky)

The last time the order was correct and the food was all good. Maybe this place is turning around.

Atmosphere: 3

Food: 3

Service: 3

Fin C.

Never have an issue here - shocked at the ratings. They make the best, fattest nachos here so I come to this one even though it isn’t the closest. The drive thru may take a little while but I promise you, it’s worth it. The workers do their best and it always makes for a bomb meal!

Atmosphere: 5

Food: 5

Service: 5

Costel Dulgher

Not so pleased. The workers were talking in the back for 10 min before I got attended

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