Wingstop
1820 E Lincoln Hwy, New Lenox
(217) 571-5388
Recent Reviews
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Guys in the store were really nice and had my order ready fast! Store front was clean too!
Atmosphere: 3
Food: 5
Service: 5
Friendly, attentive staff and delicious food, hot and fresh. Worth visit and highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Amazing service great food experience
Atmosphere: 5
Food: 5
Service: 5
If I could give ZERO stars, I would. I have given them several tries and I am done. It's either the food is not fresh, or you get what I got in the picture, a container full of grease/butter. These are lemon pepper wings and I couldn't even eat them. Instead of going back and complaining I am choosing to leave this review and just say stay away from this location. Even if they offered me a free meal I would not return. My Husband and I was totally disgusted, not to mention that there was grease all over the bottom of the bag and was on my seats. If I didn't have leather seats it would have definitely made a stain. Just go someplace else, this is not it!
Atmosphere: 1
Food: 1
Service: 1
Cold, bland, and no sauce on chicken. 🤮
Food: 1
Service: 1
Horrible service. They refuse to answer the phone even though they aren't busy. 20 min to place an order and walk in and the phones just ringing.
Atmosphere: 1
Food: 5
Service: 1
Everytime I've ordered a meal and upgraded the fries to a large they still give me the normal size.
Fries are often cold or undercooked
Atmosphere: 2
Food: 2
Service: 1
Every time I order ahead the food isn’t ready. I placed an online order earlier in the day to be ready at a certain time much later.. I get there 10 min after the designated time and it’s not even started yet.
Atmosphere: 1
Food: 3
Service: 1
Small lobby, no seating, music blaring, couldn't understand a word they were saying, screwed up the order, 15 minute wait.... Shall I go on?
Atmosphere: 1
Food: 3
Service: 1
I had a great experience here. The food was fresh and tasted good. Carryout only. Better than BWW
Restaurantji Recommends
Was not a fan of this wingstop in particular. The cashier had alot of Attitude. The food was very nasty, it was overly cooked. I would go to a different location if I were you
Atmosphere: 1
Food: 1
Service: 1
I will not be ordering from this location again. Even after my first complaint with the quality of my food. I asked from fresh fried wings and even when I was to get 10 wings free due to the last time I ordered. They seem to think because you can't see beyond that register we can't see when we get home how the food looks. But I will not be visiting this location again. Refried wings is not going to keep your customers. You will not get any more of my business ?
Atmosphere: 2
Food: 1
Service: 1
They’re food is pretty good but they don’t know how to talk on a phone call. They don’t say anything about if they are ready to take your order or not. A decent place but not great. There are easily better wingstops out there.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Chicken Wings
Why does it take 15 minutes to get a grubhub order, morons working at this place.
Atmosphere: 1
Food: 1
Service: 1
I won't ever go here again. I ordered and they screwed up my order horrible. For a month I've been waiting for a refund and called multiple times. There is never a manager on duty and good luck getting a hold of anyone that knows what the hell they are doing. Avoid this place at all cost.
Atmosphere: 1
Food: 1
Service: 1
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