The woman working the counter last night Friday Jan. 26th at around 9:30 P.M was the rudest , most unprofessional I've ever seen at a Casey's. I was in there with my wife, and our oldest daughter after the LIC Tournament Championship game Olney vs. Newton, we had our drinks and snacks, sat the items on the counter and this woman gave my Daughter, and my Wife both death stares, looking both of them up and down, with a dirty look on her face the whole time, watching them, Like they we're going to steal something, and we're criminals, when they clearly had nothing in their hands, because all of our items we're on the counter already, with me paying for them right in front of them, I so wanted to say something to her, but didn't want to in front of other customers, so I just let it go at the time, but I have never felt more disrespected ever at a convenient store, I will definitely be getting into contact with the store Manager as well, because this woman's behavior was totally unacceptable, when we we're paying customers, and despite being very angry, and upset, I still was very polite, to this woman, called her Mam even, I want to see discipline handed down to this woman, she definitely doesn't deserve to work with customers, she is very rude and judgemental, she had absolutely no right to look at my wife, and daughter, give them Dirty looks like they we're criminals, the whole time we we're checking out.
Jolyn Bigard
I was on the phone 10 minutes to order 2 pizzas. Explained I had a coupon for a free large of any kind, they could not figure out how to apply the coupon. I ordered 1 large meat galore thin crust with no bacon and 1 thin crust veggie. The order took 60 minutes (20 minutes longer than they said) and neither pizza was correct. Not my first experience with this, the coupon was given to me because they messed up my last order
Service: 1
Isaiah Newkirk
You don't even deserve one star! You can never have orders ready on time. Every single time I order from here my pizza is never ready. No excuse when there's four employees so you can't say it's a lack of help. You can't even get your orders ready on time even if you order days in advance. Pathetic! The employees at this location must be incompetent. How many smoke breaks do these lazy employees take instead of doing their job! Sounds like they need a fire everyone and start fresh.
Daniel Ainsworth
Fast and courteous people good food and drinks
Joe Winter
I have to say, corporate helped a bunch. The manager said she couldn't replace a product w/ a broken seal since 20 mins had passed....corporate says otherwise. After a credit to caseys rewards and a promise to re-educate the manager, I say I will continue to be a repeat customer.
Beth Moats
Why dodon't. never have any breakfast food available ? I used to stop here all the time..today I was reminded why I dont.
Derrek Line
Usually a pretty good store, but anymore often times grumpy, rude assistance.
Momento Mori
caseys is my favorite pizza place
K Seit
Most of the employees are very friendly and helpful
Edit from 5 stars to 2: Sadly service seems to have went down here. I'll still buy gas, but nothing from inside. Selection has got worse and check out can take 10 mins.
Jessica Laucus
Employees are always friendly. Clean, well organized store. But, the last few times I’ve gone. The food has been extremely old. disappointed food wise but otherwise it’s a great store.
Illini Trekker
I like the low gas prices lately BUT stop in 9/22 and they ran out of gas! How can you let a gas station run out of gas?
Kayla Clark
Well organized and clean. Staff is usually always polite and professional. Food is amazing and there rewards program is top of line.
Modified Mommy
The store is always well stocked and clean. The staff is very friendly and helpful.
Good pizza and service
Atmosphere: 5
Food: 5
Service: 5
The woman working the counter last night Friday Jan. 26th at around 9:30 P.M was the rudest , most unprofessional I've ever seen at a Casey's. I was in there with my wife, and our oldest daughter after the LIC Tournament Championship game Olney vs. Newton, we had our drinks and snacks, sat the items on the counter and this woman gave my Daughter, and my Wife both death stares, looking both of them up and down, with a dirty look on her face the whole time, watching them, Like they we're going to steal something, and we're criminals, when they clearly had nothing in their hands, because all of our items we're on the counter already, with me paying for them right in front of them, I so wanted to say something to her, but didn't want to in front of other customers, so I just let it go at the time, but I have never felt more disrespected ever at a convenient store, I will definitely be getting into contact with the store Manager as well, because this woman's behavior was totally unacceptable, when we we're paying customers, and despite being very angry, and upset, I still was very polite, to this woman, called her Mam even, I want to see discipline handed down to this woman, she definitely doesn't deserve to work with customers, she is very rude and judgemental, she had absolutely no right to look at my wife, and daughter, give them Dirty looks like they we're criminals, the whole time we we're checking out.
I was on the phone 10 minutes to order 2 pizzas. Explained I had a coupon for a free large of any kind, they could not figure out how to apply the coupon. I ordered 1 large meat galore thin crust with no bacon and 1 thin crust veggie. The order took 60 minutes (20 minutes longer than they said) and neither pizza was correct. Not my first experience with this, the coupon was given to me because they messed up my last order
Service: 1
You don't even deserve one star! You can never have orders ready on time. Every single time I order from here my pizza is never ready. No excuse when there's four employees so you can't say it's a lack of help. You can't even get your orders ready on time even if you order days in advance. Pathetic! The employees at this location must be incompetent. How many smoke breaks do these lazy employees take instead of doing their job! Sounds like they need a fire everyone and start fresh.
Fast and courteous people good food and drinks
I have to say, corporate helped a bunch. The manager said she couldn't replace a product w/ a broken seal since 20 mins had passed....corporate says otherwise. After a credit to caseys rewards and a promise to re-educate the manager, I say I will continue to be a repeat customer.
Why dodon't. never have any breakfast food available ? I used to stop here all the time..today I was reminded why I dont.
Usually a pretty good store, but anymore often times grumpy, rude assistance.
caseys is my favorite pizza place
Most of the employees are very friendly and helpful
Restaurantji Recommends
Edit from 5 stars to 2: Sadly service seems to have went down here. I'll still buy gas, but nothing from inside. Selection has got worse and check out can take 10 mins.
Employees are always friendly. Clean, well organized store. But, the last few times I’ve gone. The food has been extremely old. disappointed food wise but otherwise it’s a great store.
I like the low gas prices lately BUT stop in 9/22 and they ran out of gas! How can you let a gas station run out of gas?
Well organized and clean. Staff is usually always polite and professional. Food is amazing and there rewards program is top of line.
The store is always well stocked and clean. The staff is very friendly and helpful.