Chipotle Mexican Grill
8488 W Golf Rd, Niles
(847) 324-5086
Recent Reviews
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I was eating a burrito today and I bit into something hard. When I looked I saw it was a piece of chicken bone.
Atmosphere: 5
Food: 1
Service: 3
Cheap employees give no respect toward customers and are very skimpy on portions.
I placed a pick up order for my daughter for her birthday since Chipotle is her favorite. The team wrote little notes on her items and gave her extra chips. She was thrilled. Thank you for taking the time to make her feel special!
Food: 5
Service: 5
Portion size disappeared. Ordered a veggie quesadilla. Shocked how little food for the money. That’s the second time this happened when ordering takeout. Lost customer!
Atmosphere: 3
Food: 1
Service: 3
This location tastes really good, it’s a shame employees are so miserable! We came in yesterday evening and the kid at the start of the counter had daggers for eyes. He looked so mean and unpleasant and you could forget about a hi bye thank you from him! Just seething angrily at everyone who walks in. How does management not read this review or see for themselves the employees behavior?!
Atmosphere: 1
Food: 4
Service: 1
I applaud this chipotle; compared to morton grove this place is great, the staff are extremely courteous and helpful and give good service. this location is also well maintained and clean. I will for sure keep going this location.
Atmosphere: 5
Food: 4
Service: 5
Good service, low volume of food quantity
Atmosphere: 3
Food: 4
Service: 3
The steak (extra $2) reminded me of the one time a friend dared me to eat dog food. Yet the dog food was more tender.
Food: 1
Trash!! All of the workers are mean and have an attitude and refuse to put in any effort. They dont replenish any food, they just look at the empty bins, then stare back at you like they cant bring any more food. The store was super dirty and didnt have any sauces out. They also tried charging me extra for meat when I got a veggie bowl, becareful the line manager does that on purpose!
Atmosphere: 1
Food: 1
Service: 1
whats this places deal? almost since this place opened in like 2009 or 2010, the number of rude employees has always outweighed the number of pleasant employees.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
On August 25th, 2025 around 8:40 PM, I had a very negative experience. A short Mexican lady with glasses was extremely rude and unprofessional. The lack of respect and poor treatment of customers is unacceptable. Management should take immediate action to improve staff behavior.
I went to this Chipotle around 4 p.m. and waited in line. There was only one customer ahead of me, and there were none behind me. I was not acknowledged or even greeted. There were at least five employees standing behind the counter, looking at me, but not offering to take my order. I have never felt so unwelcome in an establishment. This was totally unacceptable and unprofessional.
Service: 1
Ruzzle Christian nabeel and Shaun gave me great service at last minute this is definitely a place that values customers and give there free I’d out fresh. 10/10 I recommend .
Atmosphere: 5
Food: 5
Service: 5
there was roaches behind the counter... oh that was just the workers
Atmosphere: 1
Food: 1
Service: 1
Food was way over priced $28 for 1 chicken burrito with only chicken and cheese you should have seen how small it was looked like Taco Bell 1 menu then my steak burrito was a joke then they have this little I believe Asian boy behind the counter rude rolling his like a b that act like he is so tough.place was dirty and music was loud and they will know me by my order you suck
Atmosphere: 1
Food: 1
Service: 1
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