Always in a hurry and prone to errors, we tend to steer clear of that place due to repeated mistakes. However, we found ourselves there again by chance and ordered some drinks and smoothies. To our surprise, one of the mango smoothies contained jelly chunks, making us uncertain about its compatibility with our halal diet. Moreover, we suspect they used a dirty blender to prepare my daughter's smoothie. The experience was extremely disappointing and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
H S
This place sucks! I've been through the drive through a handful of times since it's opened. Everytime, the service is subpar, and after a few months, I decide to give them another try, but I'm always disappointed. Today I went through the drive through around 6:30 pm and there wasn't even a rush when I got there. I ordered 2 Boston cream and 1 glazed, 1 French cruller, 1 small decaf, and 1 medium regular with cream on the side.I pulled up to the window and the first thing this guy did was hand me the decaf which spilled all over my hand because the lid wasn't on right. It was clearly open on the sides. He saw that it spilled on my hand, and I didn't yell at him or anything. I just said "Can you make sure the lids are tight?" And he didn't even react. He didn't say sorry or anything. My hand is still burning hours later even after icing it a bunch. Then I had to ask for my cream on the side for the other coffee like 2 to 3 times because he didn’t hand any to me, and I also had to ask for napkins because there were none in the bag, and also when I got home I saw that they put 2 glazed and 1 Boston cream in the bag, which made it hard to deal with my 2 little nieces who love the chocolate icing on the Boston creams and started fighting eachother for the 1 donut I got when I asked for 2 multiple times. Also, the french cruller that I was excited to have was oddly oily, and tasted really weird. Then I went to write a review on their website, but I can't write one without the recipt, which I also didn't get, and I wasn't even asked if I wanted one or not.So honestly this place sucks. Other dunkin donuts may have bad transactions here and there especially the newer ones because they focus so much on the appearance of the place that the customer service lacks severely and no one cares to make it better, but overtime they get better here and there. but somehow this one has failed 100 percent of the time I've been here. I'm not coming here again.
Food: 1
Service: 1
Lorie Serio
It seems to be always clean the coffee was fresh and hot and the donuts are fresh.
Atmosphere: 4
Food: 4
Service: 4
kii
The service was horrible ngl it took very long to get my order my hash browns were burnt and some worker was on his phone when I was trying to order … I’ve looked at other complaints and ppl said the same thing… the manager needs to talk to this dude not trying to be rude or
Atmosphere: 1
Food: 1
Service: 1
PLAYBOY JAY
I went here to get a donut and some coffee. Some skinny dude was taking long he was on his phone I had to wait for quite a bit and my coffee was made wrong.. I would go again but i’m hoping that it’s a better experience next
Atmosphere: 1
Food: 3
Service: 1
yana babe
very bright white inside and it kinda slaps you in the face, the food was pretty good but other than that it look very long to get.. an employee named “uziar” or something along those lines .. completely ignored us for 10 minutes while being on the phone with someone? um? now i’m not no karen but this was completely unnecessary…
Atmosphere: 2
Food: 3
Service: 1
wasif amin
Bad employees bad service
peter malek
1 person working at 5:30 am , cars 6 deep , slow as heck . No way to get out of drive thru lanes . I will go down the street east or west to get much quicker service . What a waste of a location !!
Service: 1
julia smith
this store always clean, and the workers are lovely people! i come here to study before my college lectures. great lighting too.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Zoubek
I ordered some food on the app at 330am. I get there at 340am and my order wasn't even been started yet. Why? I literally was the only one ordering food. It's now 345am and my food is not done yet. All I ordered was 2 wraps, a hot chocolate and hash browns.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Hash Browns, Wake-Up Wrap - Sweet Black Pepper Bacon
Nice newer location with fully stocked donut selection on odd hours and friendly staff on the afternoon shift. Good high top tables with outlets for
Atmosphere: 5
Food: 5
Service: 5
Dua rajput
The staff were rude to us and they didn’t welcomed us
Rama Barm
you can get free wifi and you can order coffee and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
jim myers
It was expensive but good. Had the hot chocolate ?
Atmosphere: 5
Food: 5
Service: 5
Uriah Robinson
I loved the food for sure! Me and my friends ordered a chocolate long John and two vanilla long John’s. We also got the big box of donut balls. The food was definitely great to me! The service I give a 4 only because there was a small confusion for when I asked for water. I didn’t know that they charged $1.00 for water and immediately assumed was free which was probably my fault. The bathrooms were definitely clean and I could tell they clean it regularly. The tables look clean to me and the floor was pretty clean. I definitely love Dunkin and always will!Vegetarian options: I’m not too sure about the vegan options but I know for sure that they gotta have ATLEAST some things for all the vegans to love.Parking: I saw a big parking area with not a lot of cars and plenty of nice space to park. Everything was very clear.Kid-friendliness: This is most definitely a kid friendly place. Take your kids here for morning, lunch or dessert. I remember those ice cream things they had when they had those cool kids cup and I think they had like animal themed ice cream or something like that.
Always in a hurry and prone to errors, we tend to steer clear of that place due to repeated mistakes. However, we found ourselves there again by chance and ordered some drinks and smoothies. To our surprise, one of the mango smoothies contained jelly chunks, making us uncertain about its compatibility with our halal diet. Moreover, we suspect they used a dirty blender to prepare my daughter's smoothie. The experience was extremely disappointing and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
This place sucks! I've been through the drive through a handful of times since it's opened. Everytime, the service is subpar, and after a few months, I decide to give them another try, but I'm always disappointed. Today I went through the drive through around 6:30 pm and there wasn't even a rush when I got there. I ordered 2 Boston cream and 1 glazed, 1 French cruller, 1 small decaf, and 1 medium regular with cream on the side.I pulled up to the window and the first thing this guy did was hand me the decaf which spilled all over my hand because the lid wasn't on right. It was clearly open on the sides. He saw that it spilled on my hand, and I didn't yell at him or anything. I just said "Can you make sure the lids are tight?" And he didn't even react. He didn't say sorry or anything. My hand is still burning hours later even after icing it a bunch. Then I had to ask for my cream on the side for the other coffee like 2 to 3 times because he didn’t hand any to me, and I also had to ask for napkins because there were none in the bag, and also when I got home I saw that they put 2 glazed and 1 Boston cream in the bag, which made it hard to deal with my 2 little nieces who love the chocolate icing on the Boston creams and started fighting eachother for the 1 donut I got when I asked for 2 multiple times. Also, the french cruller that I was excited to have was oddly oily, and tasted really weird. Then I went to write a review on their website, but I can't write one without the recipt, which I also didn't get, and I wasn't even asked if I wanted one or not.So honestly this place sucks. Other dunkin donuts may have bad transactions here and there especially the newer ones because they focus so much on the appearance of the place that the customer service lacks severely and no one cares to make it better, but overtime they get better here and there. but somehow this one has failed 100 percent of the time I've been here. I'm not coming here again.
Food: 1
Service: 1
It seems to be always clean the coffee was fresh and hot and the donuts are fresh.
Atmosphere: 4
Food: 4
Service: 4
The service was horrible ngl it took very long to get my order my hash browns were burnt and some worker was on his phone when I was trying to order … I’ve looked at other complaints and ppl said the same thing… the manager needs to talk to this dude not trying to be rude or
Atmosphere: 1
Food: 1
Service: 1
I went here to get a donut and some coffee. Some skinny dude was taking long he was on his phone I had to wait for quite a bit and my coffee was made wrong.. I would go again but i’m hoping that it’s a better experience next
Atmosphere: 1
Food: 3
Service: 1
very bright white inside and it kinda slaps you in the face, the food was pretty good but other than that it look very long to get.. an employee named “uziar” or something along those lines .. completely ignored us for 10 minutes while being on the phone with someone? um? now i’m not no karen but this was completely unnecessary…
Atmosphere: 2
Food: 3
Service: 1
Bad employees bad service
1 person working at 5:30 am , cars 6 deep , slow as heck . No way to get out of drive thru lanes . I will go down the street east or west to get much quicker service . What a waste of a location !!
Service: 1
this store always clean, and the workers are lovely people! i come here to study before my college lectures. great lighting too.
Atmosphere: 5
Food: 5
Service: 5
I ordered some food on the app at 330am. I get there at 340am and my order wasn't even been started yet. Why? I literally was the only one ordering food. It's now 345am and my food is not done yet. All I ordered was 2 wraps, a hot chocolate and hash browns.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese, Hash Browns, Wake-Up Wrap - Sweet Black Pepper Bacon
Restaurantji Recommends
Nice newer location with fully stocked donut selection on odd hours and friendly staff on the afternoon shift. Good high top tables with outlets for
Atmosphere: 5
Food: 5
Service: 5
The staff were rude to us and they didn’t welcomed us
you can get free wifi and you can order coffee and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
It was expensive but good. Had the hot chocolate ?
Atmosphere: 5
Food: 5
Service: 5
I loved the food for sure! Me and my friends ordered a chocolate long John and two vanilla long John’s. We also got the big box of donut balls. The food was definitely great to me! The service I give a 4 only because there was a small confusion for when I asked for water. I didn’t know that they charged $1.00 for water and immediately assumed was free which was probably my fault. The bathrooms were definitely clean and I could tell they clean it regularly. The tables look clean to me and the floor was pretty clean. I definitely love Dunkin and always will!Vegetarian options: I’m not too sure about the vegan options but I know for sure that they gotta have ATLEAST some things for all the vegans to love.Parking: I saw a big parking area with not a lot of cars and plenty of nice space to park. Everything was very clear.Kid-friendliness: This is most definitely a kid friendly place. Take your kids here for morning, lunch or dessert. I remember those ice cream things they had when they had those cool kids cup and I think they had like animal themed ice cream or something like that.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Donuts