Dunkin'
7525 N Harlem Ave, Niles
(847) 410-7294
Recent Reviews
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Clean bathroom
Atmosphere: 5
Food: 5
Service: 5
This review is for the employees on nights that work til 11. I’ve caught him several times trying to overcharge me and making my drink wrong. He split my shot of espresso between two drinks? Then when confronted about it he said the lattes are made with 1 shot only. I doubt that because my drinks were different sizes . Then there is an employee that comes to register with family while they pick their own donuts behind counter. This is unprofessional and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Great food and service
Atmosphere: 4
Food: 4
Service: 4
Great staff. Wish the drive through was a bit easier to drive through lol
Atmosphere: 5
Food: 5
Service: 5
I ordered 25 munchkins and I half dozen donuts instead
Cashier looked at me like i was crazy. Hard time even ordering due to her accent. Then they double charged me for a coffee and stared at each other like i was in the wrong somehow. Looked annoyed that i was getting coffee at 6am. Overall bad experience.
Atmosphere: 1
Food: 2
Service: 1
Ordered a bacon egg and cheese bagel. Got a hockey puck burned to dust
Atmosphere: 1
Food: 1
Service: 1
terrible) exercised a lot) the coffee is made terribly, the food is prepared terribly) Only one worker, a guy, makes really tasty coffee and tasty food) other workers work indifferently, sometimes they don’t supply caramel, sometimes they don’t supply cheese, then they mix up the donuts) when the girls are on shift, my soul rejoices because that now there will be delicious coffee and food, for sure, fast and tasty) Unfortunately, I did not remember the name of the guy who works just like the girls, definitely fast and it's delicious, he always smiles and wears a cap on his head), one thing I can say is thank you to the girls and 1 guy for the delicious coffee❤️ the rest should be fired or taught how to make coffee properly because this is one disappointment)
Atmosphere: 2
Food: 1
Service: 1
Customer service was very bad even they not say hi to you.
Atmosphere: 1
Food: 1
Service: 1
The restaurant was very clean including the bathroom. The employees smiled and were very accommodating.
Dietary restrictions: For those who don't eat pork, they have a very good turkey sausage sausage.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich
Restaurantji Recommends
terrible. customer service 0/5 they couldn’t even say hi. the food was literally still frozen. the coffee even without having sugar was disgustingly sweet. terrible location. you’re better off going to the dunkin on milwaukee.
Atmosphere: 1
Food: 1
Service: 1
Prompt service
Food: 5
Service: 5
The staff is friendly and cheerful! The food is some of the best I've ever gotten from a Dunkin Donuts location! Highly recommend if you're driving this way to stop by
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sourdough Breakfast Sandwich, Munchkins Donut Hole Treats, Iced Macchiato
Very good excellent
Coffee is always neither burned or too
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Donuts, Hot Coffee and Iced Coffee and a Grill Cheese
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