Dunkin'
8080 N Milwaukee Ave, Niles
(847) 823-1111
Recent Reviews
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Excellent service and customer service
Atmosphere: 5
Food: 5
Service: 5
Don’t trust the food here - skip it, they burn your breakfast, overcharge you, and give you the wrong order. Manager says he sees 400 cars a day and that’s why the quality is so poor.
Never in my years of ordering drive thru that I was met by a lazy employee who only extended his arm right on the window and watched me struggle to grab my HOT drink. I was managed to grab the drink with the tip of my fingers. It could have ended badly. And he turned around and goes back to have a conversation with his coworker. Reading
Atmosphere: 1
Food: 5
Service: 1
Friendly personnel here
Atmosphere: 5
Food: 5
Service: 5
Thursday, May 1st at around 8:45am, I walked in to order my coffee and very clearly said I wanted a SMALL. My drink is ready and it’s in a medium cup, so I grabbed my receipt from the register. The man who rung me up charged me for a medium when I specified I wanted a small. No one should be scammed for something they DO NOT want. This is not right. I will not be coming back to this location. Whoever was working was clearly a manager or owner and worried about his pocket rather than what the consumer wants. I never write reviews but when scamming is involved, I will let it be known.
They where to slow didn't know how to make my drink made it too sweet
Atmosphere: 1
Food: 1
Service: 1
Nice new location
Atmosphere: 5
Food: 5
Service: 5
Waiting for 10 to 15 minutes on drive thru when they did not have not one coustmeronly me and one car in front of me all I wanted was coffee
I love this Dunkin donuts. There so clean and the coffee is always so good as the people that work here. Thank you. ?
Atmosphere: 5
Food: 5
Service: 5
Ordered a small pumpkin spice latte, iced, decaf, with oat milk in the drive through. The drink had whipped cream. I apologized for the confusion and explained I can't have Dairy so I cannot have the whipped cream. She replaced my drink and I drove away. I took a sip...she just gave me a plain latte with cows milk and no pumpkin syrup. ?
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Charged me $1 for cup of water ?
Never been charged for a cup of water at any other Dunkin'
Atmosphere: 1
Food: 1
Service: 2
Have used spoiled milk in multiple recent beverages
Food: 1
Service: 4
Recommended dishes: Iced Latte
My avocado toast is always black and hard like a hockey puck. My matcha never tastes right it’s almost like they added caramel to it or something . It just does not taste like regular matcha ! Won’t be coming here anymore unfortunately as much as I’d love to due to the close location .
Edit: I figured out the lady didn’t use regular cold foam on my matcha she used the new vanilla marshmallow one and it’s just not what i asked for !
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff
Atmosphere: 5
Food: 5
Service: 5
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