Jimmy John's

5612 W Touhy Ave, Niles
(847) 594-0009

Recent Reviews

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dontgive adamn

You cant get anything added to a slim even if you want to pay for it?

Atmosphere: 1

Food: 1

Service: 1

Jay Time

Really cool staff

E Grim

I love there spicy chicken wrap

Atmosphere: 5

Food: 4

Service: 4

Michael Howard

Ordered a sandwich from here and whoever made it needs to be trained on making a sandwich. It was 80% bread. Literally the worst built sandwich I have ever seen. Do better. Go somewhere else.

Atmosphere: 4

Food: 2

Service: 4

Tracie HammondBrown

Great service and food. Guys gave some great referrals for local spots, too.

Atmosphere: 5

Food: 5

Service: 5

Michael Finnegan

By far the best customer service I’ve ever received, the entire crew greeted me with a smile and took my order and got me my food promptly. I will definitely be back here.

Atmosphere: 5

Food: 5

Service: 5

Julie

Holy hell, the service here is GREAT!! I felt like I stepped back in time back when people were actually attentive and nice to patrons. This is seriously all it takes to provide a pleasant experience. Friendly smiles, caring about orders, fast. You guys are the model for fast casual service! 👏👏👏

Atmosphere: 5

Food: 5

Service: 5

Tomas A

First off I drive 20 minutes farther to come here because my order is always correct and on point. Came in said my order it was made super duper fast and it was correct and the girl ringing me up was awesome and attentive and friendly the place was clean and well stocked. It was a all girls crew and worked well together my go to JJ I stopped going to the one near me because my order is always incorrect sadly guess when you have kids running a store that's what happens.

Atmosphere: 5

Food: 5

Service: 5

turn key

This is what $17 gets me? Complete rip off, I'm not coming back.

Atmosphere: 1

Food: 1

Service: 1

Farhan Sardharia

Just not happy. Walked in the store and ordered food. Asked for add jimmy peppers and onions on my order and they were not added to my #6 veggie sandwich. Ordered pickle and paid for it and not in the bag. 01/10/25 CHK# 50 11:34am / TKR 124 Reg# 1. Not cool.

Atmosphere: 5

Food: 5

Service: 1

B Lemke

They're so skimpy with everything except lettuce. I swear my sandwiches from them are 30%bread, 60% lettuce and then 10% everything else. They also get our order wrong a lot with missing ingredients or even worse things we didn't order on there. I've had to pick off cucumbers more times than I'd like after specifying no cucumbers.

Atmosphere: 3

Food: 3

Service: 3

Sabrina

This location makes the sandwiches the best and are fast at the same time. They definitely live up the standards. Appreciate them everytime??
I always get the number one or sometimes a chicken wrap. This location is my favorite between the city and suburbs

Atmosphere: 5

Food: 5

Service: 5

Opiichi

I ordered a turkey tom sandwich and got a salad??? They were out of bread today I guess? ? I won't be coming back.

S S

Picked up an online order, didn't realize until I was back at work to eat my lunch that they left off the mayo packets making the slim sandwich really unenjoyable to eat ?

Autumn Jackson

Tldr; $12 for so much serotonin!!- my sandwich (#1), drink, and chips, were $12 exactly.I walked in, ordered a sandwich, and walked out, and had such a nice experience that I decided to write this review.First of all, this location is so extremely clean. There isn't a sticky mess by the soda, no trash, not even crumbs of anything on the floor! Seriously gave me a sense of ease I often don't get when I find myself eating food outside of the house.Secondly, they made my sandwich with care. Like I can taste that the person who made it, made it like they were going to eat it. It isn't thrown together at all, and, as always, the sandwich was made and wrapped before I could put ice in my cup.Third, and most importantly, the incredible staff. Not overly cheerly in a way that made me super aware of just how performative our society compells service workers to behave, but in a genuinely kind way. This is subjective, and I try to leave that category out when I leave reviews, but it was just too refreshingly wholesome and positive to not keep in the review.It's just a sandwich place, except when it isn't.And considering our world, this little interaction really just did a lot for me. Clearly.So, please pick this location, as I am now thoroughly convinced that this is The Best Jimmy John's location of them all. :)

Atmosphere: 5

Food: 5

Service: 5

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