McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
7969 N Milwaukee Ave, Niles
(847) 965-2391
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It’s absurd that if you know you have to close your “restaurant” because of the parking lot that you would not plan to stop taking orders on the app ahead of time. Absolutely awful “customer service”.
These are the fries from our 2 happy meals tonight. Together they would barely equal one portion. Kids and mom not happy 😡 order #18 on 7/17
After waiting forever, this is what we get half the bun is missing on two of our burgers. We asked for three extra pickle we got 0 pickles on one. We called them only to have the phone ring endlessly. I hope management reads this so they can correct this ridiculous service on a Saturday night. 7/06/19 order # 97
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Niles Also Viewed
McDonald's, a well-known fast-food restaurant, has received mixed reviews from its customers. The experience at this McDonald's location can vary significantly. Some customers have had positive experiences, describing the place as "top-notch" with fresh food, hot and tasty fries, and friendly employees. The management seems to be effective in maintaining a high level of service. However, minor issues have been noted, such as occasionally forgetting to include items like fries in Happy Meals and the coffee tasting better in the morning than at night.
On the other hand, some customers have expressed dissatisfaction with the long wait times, particularly due to GrubHub drivers in the drive-thru. There were also concerns about the lack of transparency regarding the wait times and the restaurant's cash-only policy, which caused inconvenience for some customers. One long-time customer expressed disappointment in the declining service standards at this location.
Recently, curbside pick-up has been mentioned as almost always going wrong, but the staff quickly resolves these issues. Some customers have noted that the food was good, and the service was satisfactory, with clean dining areas. Despite some complaints about specific orders not being prepared correctly, overall, the reviews suggest that the quality and service at this McDonald's can be inconsistent, with both positive and negative experiences reported by customers.