Stood there for 10 mins as the two employees talked and didn’t even acknowledge me or take my order. Walked out
Jeremy L
Waited at least 8 minutes just to be acknowledged that we were waiting to place an order. Took 30 minutes to receive 3 small dishes, only one of them was actually hot. The hot dish was not even fully cooked. Buttered noodles were ice cold. Best part of the meal was the bottle of water we bought. Employee who did take our order was respectful, but it’s obvious that to-go orders are their main focus.
Atmosphere: 1
Food: 1
Service: 2
Taharqua Hutchins
I ordered thru uber eats , my driver didn’t understand English bc I put in the notes to get extra parmesan cheese packages so I called he didn’t understand me he passed the phone to an employee I asked do they have packages of Parmesan cheese he said no I said can you add extra to my order he like we can’t that’s a up charge I’m like well it doesn’t give me that option online like come on now that shit was $25 & I can’t get extra cheese if I could of paid for it thru the app it wouldn’t be a problem Dese people working at Dese stores & restaurants act like the products coming out they pay check nobody is considerate or polite no more with customer services just will deny you over 80 cent - $1.00 that’s crazy also my noodles are half cooked & hard just dry pasta paid for extra Alfredo sauce & my food is dry
Yahya D
Quick and delicious Cashiers are so awesome and nice
osama abbasi
Lady at the front needs to learn gratitude and how to be nice if you aren’t happy call off everyone has hard days learn to be nice whoever you are working the 4:30pm shift 11/25
Atmosphere: 1
Food: 3
Service: 1
S Thomas
Dietary restrictions: Some gluten free options
Recommended dishes: Grilled Chicken
Nicole McCurdy
We were just in the Niles location after basketball. Of course our son was starving. Eric that took our order was so polite, wonderful and made good suggestions. He even came and brought our to go order to us as we had sat at a table. It was a nice gesture instead of just calling our name. 5 stars for Eric and his smiley face name tag.
Atmosphere: 5
Food: 5
Service: 5
Nazaa Monsalve
Incredible place to eat, very good service and beautiful walls, its facilities I give it a 1000 out of 10, you have to visit
Atmosphere: 5
Bianca Nunez
Eric the manager was super kind and patient with us. He was able to explain ever about the menu in detail. We felt so welcomed and he was very patient with us. Thank you Eric for the great experience, will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Miles Shockley
Just had a thrilling experience at this Touhy location. Not only was my online order on time but it was cooked so delicious!! Come to find out it’s a ONE MAN SHOW!! JERRY IS LITERALLY DOING IT ALL 🙌🏽🙌🏽🙌🏽
He’s handling the online orders, preparing food, greeting customers, and doing it all with a pleasant and poised demeanor.
Whoever the general/district manager is please give him A RAISE 💲💲
Thank you again for making my Noodles & Company experience memorable!!
Very flavorless and everything had a weird texture. The pasta falls apart in your mouth and isn’t chewy. The thin pesto “sauce” was flavorless and slimy like it was thickened with starch, and the included vegetables, tomatoes and mushrooms, were totally raw. Which wouldn’t be so bad except they were also flavorless.
Atmosphere: 3
Food: 1
Service: 4
Samantha Miller
My go to spot when traveling for some good food. Did not disappoint
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttered Noodles with Grilled Chicken Breast, Potstickers
Michael Bonadona
I recommend don’t going there. The people that are preparing the food have no idea how to cook it. The servers are not educated on how the dish should look or the texture of it when it comes out of the kitchen. managers are oblivious to customer, service, foodquality, and clean dining rooms.
Stood there for 10 mins as the two employees talked and didn’t even acknowledge me or take my order. Walked out
Waited at least 8 minutes just to be acknowledged that we were waiting to place an order. Took 30 minutes to receive 3 small dishes, only one of them was actually hot. The hot dish was not even fully cooked. Buttered noodles were ice cold. Best part of the meal was the bottle of water we bought. Employee who did take our order was respectful, but it’s obvious that to-go orders are their main focus.
Atmosphere: 1
Food: 1
Service: 2
I ordered thru uber eats , my driver didn’t understand English bc I put in the notes to get extra parmesan cheese packages so I called he didn’t understand me he passed the phone to an employee I asked do they have packages of Parmesan cheese he said no I said can you add extra to my order he like we can’t that’s a up charge I’m like well it doesn’t give me that option online like come on now that shit was $25 & I can’t get extra cheese if I could of paid for it thru the app it wouldn’t be a problem Dese people working at Dese stores & restaurants act like the products coming out they pay check nobody is considerate or polite no more with customer services just will deny you over 80 cent - $1.00 that’s crazy also my noodles are half cooked & hard just dry pasta paid for extra Alfredo sauce & my food is dry
Quick and delicious
Cashiers are so awesome and nice
Lady at the front needs to learn gratitude and how to be nice if you aren’t happy call off everyone has hard days learn to be nice whoever you are working the 4:30pm shift 11/25
Atmosphere: 1
Food: 3
Service: 1
Dietary restrictions: Some gluten free options
Recommended dishes: Grilled Chicken
We were just in the Niles location after basketball. Of course our son was starving. Eric that took our order was so polite, wonderful and made good suggestions. He even came and brought our to go order to us as we had sat at a table. It was a nice gesture instead of just calling our name. 5 stars for Eric and his smiley face name tag.
Atmosphere: 5
Food: 5
Service: 5
Incredible place to eat, very good service and beautiful walls, its facilities I give it a 1000 out of 10, you have to visit
Atmosphere: 5
Eric the manager was super kind and patient with us. He was able to explain ever about the menu in detail. We felt so welcomed and he was very patient with us. Thank you Eric for the great experience, will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Just had a thrilling experience at this Touhy location. Not only was my online order on time but it was cooked so delicious!! Come to find out it’s a ONE MAN SHOW!! JERRY IS LITERALLY DOING IT ALL 🙌🏽🙌🏽🙌🏽
He’s handling the online orders, preparing food, greeting customers, and doing it all with a pleasant and poised demeanor.
Whoever the general/district manager is please give him A RAISE 💲💲
Thank you again for making my Noodles & Company experience memorable!!
Restaurantji Recommends
Great for a quick fresh meal.
Atmosphere: 4
Food: 5
Service: 5
Very flavorless and everything had a weird texture. The pasta falls apart in your mouth and isn’t chewy. The thin pesto “sauce” was flavorless and slimy like it was thickened with starch, and the included vegetables, tomatoes and mushrooms, were totally raw. Which wouldn’t be so bad except they were also flavorless.
Atmosphere: 3
Food: 1
Service: 4
My go to spot when traveling for some good food. Did not disappoint
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buttered Noodles with Grilled Chicken Breast, Potstickers
I recommend don’t going there. The people that are preparing the food have no idea how to cook it. The servers are not educated on how the dish should look or the texture of it when it comes out of the kitchen. managers are oblivious to customer, service, foodquality, and clean dining rooms.
Chicken Alfredo Pasta it’s a must! :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
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