Sarku Japan
312 W Golf Rd, Niles
(847) 813-5182
Recent Reviews
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Food was not fresh and not good, no flavor. Guy just put old dry burnt chicken from the side of grill onto the plate.
Great food. Fast service.
First off, let me say I’m a huge Sarku fan, well at least a fan of the ones by my area. This Sarku, on the other hand, is pretty trash. The food is never fresh. The chicken looks like it’s been sitting there for hours and then you order and the dude just warms it up for literally 7 seconds. I used to work at a Sarku in high school so I understand the chef always makes a little extra based on the flow of customers. This guy’s always got like 3 pounds of precooked chicken just sitting there. I’m pretty sure he just cooks ahead of time in bulk so that he doesn’t have to cook it fresh every time like the other sarku’s do. I’ve eaten here at this one 3 times and every time the chicken has tasted weird and old, like sitting out for hours old. That’s not okay. I’m spending money. I want good tasting food and I definitely don’t want to get sick. Today was the last chance I gave this place, I’m not coming back. Crazy how the other sarku’s are literally some of my favorite restaurants to eat at and this one I view as absolute trash.
Atmosphere: 1
Food: 1
Service: 3
Recommended dishes: Chicken Teriyaki Combo 1
The lady behind the counter was ready to take my order as soon as I walked up, she was very pleasant. I ordered #1 teriyaki with white rice and veggies + extra protein. It came out to 13.33$, more than fair price for the portion I recieved. Cook got to working it right away and it came out fresh. I could barely close the plate with how much chicken was on it. Everything was hot and great tasting just how I remember Sarku to be. Shame this is one of the last few locations available. I’ve been to this location once or twice before but definitely will keep it in mind more often.
Atmosphere: 4
Food: 5
Service: 5
This place went downhill. The guy who is cooking is extremely rude!
Atmosphere: 1
Food: 1
Service: 1
Always great food. Never disappointed.I love it the the cashier has been there forever. She is GREAT!!!!
Food: 5
Service: 5
This place went downhill. The guy who is cooking is extremely rude!
Atmosphere: 1
Food: 1
Service: 1
Tastes SO GOOD EVERY TIME I GO THERE. Good for the price. God bless!
Vegetarian options: They have a veggie roll.
Parking: Parking is outside.
Kid-friendliness: My kids love it and they have a playground inside the mall with arcades.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottled Water, Shrimp Teriyaki, Teriyaki Roll, Extra Fried Rice, Extra Sauce, Fried Rice, Chicken Teriyaki Combo 1
This place went downhill. The guy who is cooking is extremely rude!
Atmosphere: 1
Food: 1
Service: 1
Tastes SO GOOD EVERY TIME I GO THERE. Good for the price. God bless!
Vegetarian options: They have a veggie roll.
Parking: Parking is outside.
Kid-friendliness: My kids love it and they have a playground inside the mall with arcades.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bottled Water, Shrimp Teriyaki, Teriyaki Roll, Extra Fried Rice, Extra Sauce, Fried Rice, Chicken Teriyaki Combo 1, Chicken Egg Roll
Restaurantji Recommends
Located at the food court - you get beef or chicken with rice & veggies. The platter is reasonably priced - also, there are egg rolls & pot stickers or dumplings that are pretty good.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Dumplings 6pcs, Dumplings, Noodles, Fried Rice, Chicken Teriyaki Combo 1, Chicken Egg Roll
Love going there. I always get great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Gotta love mall teriyaki. Hits the spot. Gave three stars for atmosphere; I mean, it's a mall.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Teriyaki
Food good cooking guy not
Atmosphere: 3
Food: 5
Service: 1
If you are hungry walking around the mall, this is the place to unwind.Only thing is that a 16-ounce bottled water I was charged for$1.75...
Atmosphere: 3
Food: 5
Service: 4
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