Sarku Japan

312 W Golf Rd, Niles
(847) 813-5182

Recent Reviews

Silvia Crazy cat lady

Always great food. Never disappointed.I love it the the cashier has been there forever. She is GREAT!!!!

Food: 5

Service: 5

Nat Pantov

This place went downhill. The guy who is cooking is extremely rude!

Atmosphere: 1

Food: 1

Service: 1

Denis Ageev

Tastes SO GOOD EVERY TIME I GO THERE. Good for the price. God bless!Vegetarian options: They have a veggie roll.Parking: Parking is outside.Kid-friendliness: My kids love it and they have a playground inside the mall with arcades.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bottled Water, Shrimp Teriyaki, Teriyaki Roll, Extra Fried Rice, Extra Sauce, Fried Rice, Chicken Teriyaki Combo 1, Chicken Egg Roll

David Signorile

Located at the food court - you get beef or chicken with rice & veggies. The platter is reasonably priced - also, there are egg rolls & pot stickers or dumplings that are pretty good.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Dumplings 6pcs, Dumplings, Noodles, Fried Rice, Chicken Teriyaki Combo 1, Chicken Egg Roll

Maria Delgado

Love going there. I always get great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Manuel Orlanzino

Gotta love mall teriyaki. Hits the spot. Gave three stars for atmosphere; I mean, it's a mall.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki

Mark Kortz83

Food good cooking guy not

Atmosphere: 3

Food: 5

Service: 1

Carlto Apuli

If you are hungry walking around the mall, this is the place to unwind.Only thing is that a 16-ounce bottled water I was charged for$1.75...

Atmosphere: 3

Food: 5

Service: 4

Fiorella Adan

Anyways, the man at the cash register was very rude and rolled his eyes a few times. Don’t come here unless you want to wait 30 minutes for food and have the worst customer service. Won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Teriyaki

Marcin Krzanowski

While the food is good, this place really went downhill. The service by the young lady at the counter is …very bad to say the least. She acts as if she was doing the customer a favor by taking their order , considering she takes the order correctly. I ordered the teriyaki chicken which mind you is delicious, but without veggies. Under the chicken were the veggies which were put in incorrectly. I get it mistakes happen, people are tired. But the way she looked at me when i told her that it was incorrect made me regret coming back here. She simply told the cook to pick the veggies out because it would take too long to re-make the order, even though there were other people placing orders and the ingredients were already being prepared. Well the cook listened, continued making new orders as they came in and on the side there he was picking the veggies out with his hands. The way everything looked after he was done was indescribable. This lady needs to realize that if she continues to treat her customers the way she does now, she won’t be in business for too much longer. They lost a loyal customer and unless anything changes will keep losing customers. Stay away from this place till they get their $#!+ together.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Teriyaki

S O.

I love this place and I've been coming here on and off again for years but they just literally took 10 bucks from me cash now. I gave them 21 cuz it's 10 and some change. The lady said I only gave 11 bucks. She counted the entire register and said yup no it's right, you only gave me 11. So I asked her to check the cameras and she said she couldn't. I asked how can I eat my food now? So she just gave me a refund of the 11 bucks and now I'm short 10 bucks. WOW! Now I dont believe the cashier was doing anything shady if I'm being honest, I really believe that she thinks I only gave her 11 bucks. That's okay but let's check the camera. I am okay not getting the food but would love for corporate to check out the cameras and get this lady fired cuz this is extremely disheartening and I know it's only ten bucks but just check the cameras! I hope the owner checks it but this place has been struggling to hire people for a while now so I doubt anything happens to her. I will keep my eye on this place.

Geek Mega

I used drop in here maybe once a week to get teriyaki chicken and vegetables in a Styrofoam container. The food was made fresh to order and so that is the reason why I came here. They fry up the chicken in inflammatory cheap seed oils (canola, soybean, corn oil = "vegetable" oil). I asked one of the cooks if I could bring in my own bottle of avocado oil and he said "sure, why not", so next time I did bring my own oil, and the mean old cashier woman says NO to my avocado oil. So that's the end for me, I'm not going back to this place. All the other places I go to honor my own choice of oil. Not here. You guys just lost a once a week customer.. whatever...

Atmosphere: 4

Food: 1

Service: 1

Alexander Neri

Service was just regular service. Like they don’t want to be there but they were nice. Place is very very unsanitary. They have the rice in a pot on a barstool a few feet above the ground. Same lady who handles cash handles the rice and trays. Unsanitary. Gentlemen who cooks isn’t wearing gloves and they keep the food in a little fridge below the stove/grill. Scoop it right above the floor. Just very gross and will NOT be eating here again. Also in a dead spot of the mall. Atmosphere is dead.

Atmosphere: 2

Food: 1

Service: 3

Miran Bari

I ordered teriyaki chicken online for first time, received a plate of with some piece of chicken which say hi to teriyaki sauce and one small piece of broccoli and couple piece of steamed cabbage.Low quality, never had this type of Teriyaki chicken!!!

Food: 2

Service: 1

Rudyk Mykola

Great food! Here is the best recipe - just order beef&shrimp teriyaki with extra chicken, replace rice with noodles and ask about extra sauce, and you will be happy ?? It will cost you $15 and you won’t regret ?

Food: 5

Service: 5

Recommended dishes: Beef

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