Starbucks
7161 N Milwaukee Ave, Niles
(847) 647-1949
Recent Reviews
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Very slow service
Long wait - extremely long wait.
Drive through is too slow on morning, almost impossible just to grab and go, have to wait about 20 min for my coffee what’s really ridiculous
Food: 3
Service: 2
This is 3rd times the drive thru lady's can't get my Strato Frappuccino drink right plus gave me 1 ice water. Instead of I ask TWO Ice water.... And than I have to pay another drink. That's really ridiculous.
The drive thru shouldn't rush our drinks.
Atmosphere: 3
Food: 1
Service: 1
I used to order my latte online prior to getting off the bus. Latte was never filled to the rim very light to be six dollars and requesting a tip. One day I asked for water after I walked in. I was ignored, I waited around and asked again. Nothing, the third time I asked I got attitude and the barista said well she didn’t hear me because she had a head set on. I shouldn’t have to scream to ask for water. She kept going go after I said they heard me because I asked when I walked in initially because they made eye contact with me and if you didn’t hear something you ask is there something I can help you with not ignore the fact they’re just waiting at the counter. She made my water with such attitude I threw it away and have never been back to this location. I’d rather go down the street they’re more welcoming and they actually offer water with your purchase.
Atmosphere: 1
Food: 1
Service: 1
Loved my customized drink!
Atmosphere: 5
Food: 5
Service: 5
Can’t say anything about the atmosphere since I didn’t go inside. The coffee was great. I love their ham & Swiss croissants. The line at the drive-thru didn’t take very long. The barista was super polite and pleasant. I like going to this Starbucks.
Food: 5
Service: 5
Great place to get coffee. Great service. I used my points to pay. Very nice
Atmosphere: 5
Food: 5
Service: 5
made us get something for an iced water has never happend really rude workers
Atmosphere: 1
Food: 1
Service: 1
Great staff, chill vibes. Great service overall.
Atmosphere: 5
Service: 5
Restaurantji Recommends
The best Starbucks. I love all the people there they always make my coffee with Love. For more then 20 years I've been at this location . New people . Older employees always the Best service
Atmosphere: 5
Food: 5
Service: 5
Without a doubt worst Starbucks in the whole Chicagoland area. The drinks are always made terribly, something is always wrong, and the attitudes are crazy. This shrew working at the drive thru pissed me off so much today. Not only did I have to repeat my order like 3 times but she still got the size wrong. Then when I spoke a little louder cause she kept saying “wHaT” she says “OKAY” to me in a loud and passive aggressive voice. Then when I pull up I look at one of the drinks and it looks way lighter than it should. I start saying that it looks too light and instead she OF COURSE says she can’t hear me and instead starts laughing at me. I understand that everyone has bad days but customers also have bad days and something like this can really piss someone off.
Atmosphere: 1
Food: 1
Service: 1
I took a large cappuccino with soy milk, but there was barely half a glass in the middle when the foam came off, I'm very unhappy, it's not worth $6
Atmosphere: 1
Food: 1
Service: 1
The person at the counter said I had to buy something first before using the restroom, even though I had informed him that I was diabetic and still said I had to purchased something even though there was a very long line of people ahead of me. This establishment needs to be reprimanded for discrimination against a disabled diabetic handicap.
Service: 1
My daughter and I stopped in to purchase drinks while on the way to do some shopping. As I approached the counter to begin ordering, my daughter caught up and asked me to get the code for the restroom. I asked the cashier for the code and was informed that their new policy is that the customer has to finalize payment for an item prior to receiving the bathroom code. It seems ridiculous that as a customer is ordering his/her child cannot enter the restroom to relieve him/herself. This policy caused us to leave without spending any money at this establishment.
Atmosphere: 1
Food: 1
Service: 1
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