Starbucks
6150 W Touhy Ave, Niles
(847) 588-2800
Recent Reviews
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Went to change my coins at the coinstar, got my receipt and I chose to have a starbuck gift card, I went with the receipt to the starbuck store, they had no idea how to give me my gift card saying they never saw something like this before. I asked to talk to a manager and Emily said someone would be there Tuesday not today, I asked for the store's phone number they said to find it online.
At the end another store did it for me immediately, the stuff sound disorganized and they didn't care.
The worst
service
Service: 1
So delicious so tasty so friendly super star baristas and staff . Everyone should hit this Starbucks up . !!’
Atmosphere: 5
Food: 5
Service: 5
The woman working at 8am on Saturday 2/24 is such an angel!!!
Service: 5
I ordered the new chocolate covered strawberry frappuccino with 2%, extra strawberry puree and 1 shot of expresso so not too complicated right?Well it took them 3 times to get it right!!How hard is it to read the labels right.And it wasn't even crowded so long story short I ended waiting for 20 minutes for a drink that takes 6 to 7 to make. Worst Starbucks experience and the drink tasted terrible. This location sucks.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Workers treated me badly.
Atmosphere: 1
Food: 1
Service: 1
Hello, the reason I’m writing this review because when I checked the work hours of this Starbucks, Google said they close at 08:00 PM, so I get at this location at 07:25 PM to my surprise they are closed. If you are closed why don’t you update it on your end, and don’t make customers waste time. I’m very disappointed.
Atmosphere: 5
Food: 5
Service: 5
Very poor service. I was standing behind someone who was paying for about 10 minutes. The supervisor made it her duty to avoid eye contact and pretend I don't exist, no surprise since the supervisor in question was no more than 20 years old and probably only communicates via social media. 0 stars
Atmosphere: 1
Food: 1
Service: 1
My drink was ready when I got there to pick it up. Quick and efficient.
Atmosphere: 3
Service: 5
i ordered a coffee with steamed half & Half. i got the coffee right away but had to wait more than 10 minutes for my steamed milk and when i politely told this new employee and this disrespectfultall guy that i'm in a hurry, they both replied with an attitude telling me to wait still. Wait for what? it takes 10 seconds. Now my coffee is cold so i just asked for a refund and left. right after the new management took over in late April of 2023 and some of the previous employees left there Everything changed to the worst at this location!! . IMHO The new management including a few employees there need to find another job that doesn't require good customer relations.
Restaurantji Recommends
Very poor service. I was standing behind someone who was paying for about 10 minutes. The supervisor made it her duty to avoid eye contact and pretend I don't exist, no surprise since the supervisor in question was no more than 20 years old and probably only communicates via social media. 0
Atmosphere: 1
Food: 1
Service: 1
Pretty decent location! Drive thru, always clean inside, pretty friendly staff
Amazing specialty hot chocolate ?
Takeout: Yes
It's always one of my favorite go-to places for relaxing and reading, or, just chilling.
Atmosphere: 5
Food: 4
Service: 5
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