Starbucks

6150 W Touhy Ave, Niles
(847) 588-2800

Recent Reviews

Ava Falk

The woman working at 8am on Saturday 2/24 is such an angel!!!

Service: 5

Diana Hernandez

I ordered the new chocolate covered strawberry frappuccino with 2%, extra strawberry puree and 1 shot of expresso so not too complicated right?Well it took them 3 times to get it right!!How hard is it to read the labels right.And it wasn't even crowded so long story short I ended waiting for 20 minutes for a drink that takes 6 to 7 to make. Worst Starbucks experience and the drink tasted terrible. This location sucks.

Atmosphere: 1

Food: 1

Service: 1

M

Terrible service. Workers treated me badly.

Atmosphere: 1

Food: 1

Service: 1

OLIMJON Ismailov

Hello, the reason I’m writing this review because when I checked the work hours of this Starbucks, Google said they close at 08:00 PM, so I get at this location at 07:25 PM to my surprise they are closed. If you are closed why don’t you update it on your end, and don’t make customers waste time. I’m very disappointed.

Atmosphere: 5

Food: 5

Service: 5

Neena O

My drink was ready when I got there to pick it up. Quick and efficient.

Atmosphere: 3

Service: 5

basha kanno

i ordered a coffee with steamed half & Half. i got the coffee right away but had to wait more than 10 minutes for my steamed milk and when i politely told this new employee and this disrespectfultall guy that i'm in a hurry, they both replied with an attitude telling me to wait still. Wait for what? it takes 10 seconds. Now my coffee is cold so i just asked for a refund and left. right after the new management took over in late April of 2023 and some of the previous employees left there Everything changed to the worst at this location!! . IMHO The new management including a few employees there need to find another job that doesn't require good customer relations.

J M

Very poor service. I was standing behind someone who was paying for about 10 minutes. The supervisor made it her duty to avoid eye contact and pretend I don't exist, no surprise since the supervisor in question was no more than 20 years old and probably only communicates via social media. 0

Atmosphere: 1

Food: 1

Service: 1

Maggie Taege

Pretty decent location! Drive thru, always clean inside, pretty friendly staff

Larry Green

It's always one of my favorite go-to places for relaxing and reading, or, just chilling.

Atmosphere: 5

Food: 4

Service: 5

Kevin C.

Doesn't adhere to posted hours. Twice I've tried to get a coffee here only to be told by an employee behind the counter that they're closed. Update the website folks. Turn the lights off. Shouldn't be a mystery.

chingpopola

My girlfriend likes Starbucks. I'd normally give a 5 star but they messed up her drink.

Tami Kessler

Would not allow me to use the Starbucks app or order in store. Very rude about it too. Will definitely think twice before going to this location again!

Steve

This place does not exist. There is no drive-through and no Starbucks. Maybe it’s buried in target but there is no branding. Do not go here.

Maggie Ritter

Pretty decent location! Drive thru, always clean inside, pretty friendly staff

Donna Leopardo

Girls were very nice!!!

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